<p><b>Job title:</b> Client Success Manager<br />
<br /><b>Company:</b> Pacston</p>
<p><b>Job description</b>: Pacston Canada is on the hunt for Client Success Managers to work onsite at the Toronto office to manage global immigration cases. This position acts as a point of contact and support for clients who require global immigration applications. The duty of this position is to communicate with clients regarding their immigrant applicants&#8217; inquiries on the phone or through the Case Management system. This is an excellent opportunity for those who are interested in the law / legal field, receiving training and exposure to the field of federal law and assisting in global talent migration.</p>
<p> Ideal applicants should be able to work 40 hours every week.</p>
<p> Pacston’s recruiting website:</p>
<p> <b>Job Duties and Responsibilities:</b></p>
<p> 1. Handle customer inquiries and complaints regarding immigration applications to achieve satisfaction</p>
<p> 2. Learn the Case Management System used by the company to be able to communicate effectively with incoming inquiries</p>
<p> 3. Learn to identify clients&#8217; needs in order to recommend the appropriate service or direct them to the relevant team</p>
<p> 4. Provide accurate, valid and complete information by using the right tools/methods</p>
<p> 5. Place USCIS service request calls regarding immigration applications</p>
<p> 6. Be able to process forms, applicants, or requests</p>
<p> <b>Required Qualifications:</b></p>
<p> 1. Excellent customer service and communication skills</p>
<p> 2. Strong attention to detail</p>
<p> 3. Excellent communication and presentation skills</p>
<p> 4. Ability to multitask, prioritize, and manage time effectively</p>
<p> 5. Adaptability and flexibility in order to deal with different customers and needs in a short period of time</p>
<p> 6. Demonstrated professional demeanour</p>
<p> 7. Excellent multitasking and time management skills</p>
<p> 8. Have a BA degree</p>
<p> 9. Relevant internship or work experience as assets</p>
<p> <b>Benefits:</b></p>
<p> We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves and paid holidays. </p>
<ul>
<li>Health, dental and vision insurance (the employer covers 100% of the monthly premium for the employee)</li>
<li>Paid leaves annually</li>
<li>Paid holidays</li>
<li>Annual salary adjustment</li>
</ul>
<p> Visit Pacston&#8217;s online recruiting platform: https://apply.pacston.com to upload your resume and complete assessments.</p>
<p> Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.</p>
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<br /><b>Expected salary</b>:<br />
<br /><b>Location</b>: North York, ON<br />
<br /><b>Job date</b>: Thu, 19 Oct 2023 01:00:07 GMT</p>
<p><a href="https://jobviewtrack.com/en-ca/job-1d1c416e410d0a00535473160b020b141600390907124d4e4f2f6e08060b4900002e090f0f000052762b051a4f45490d7e110c0d42075361250000060245066a2a1f434e53592c505f5b13/e4d0aec6c080c4b729571fb58b028e49.html?affid=d54dda8fa2db24c8445c282b3d357966"><b>Apply for the job now!</b></a></p>

