Job title: Strategic Operations Associate, Regulatory Operations and Safety
Company: Uber
Job description: Uber is looking for a highly motivated individual to join our Regulatory and Safety Operations Team as part of the Canada Mobility business. If you love handling complex projects and multiple cross-functional partners, while solving problems from both 30,000 feet as well as deep in the details, this is the role for you!
Our Operations teams work where Uber’s digital technology meets the real world. We are the local eyes on Uber’s operations team, own city-specific business outcomes and bridge our overall business strategy with local needs. We ensure complex, business-critical compliance work is done in a high-quality way and champion the core Uber experience in our cities.
We’re generating vast amounts of data every day. We use this data to inform everything we do: ensure balance in the marketplace, identify ways to continually make the Uber experience better for drivers and riders, deploy incentives and promotions, understand customer behaviour, develop and launch new product offerings, and more.
With highly regulated markets including Calgary, Toronto, Ottawa, Vancouver, and Montreal, among others, our work spans Policy, Legal, Privacy, Customer Support, Litigation, and Marketplace. Some regulatory themes you might handle in this role include: labor, congestion, driver access requirements, trip fees and reporting, safety, fraud, and electric vehicles.
What the Candidate Will Need / Bonus Points
—- What the Candidate Will Do —-
- Work on business-critical regulatory and compliance processes to ensure we meet our legal obligations, including reporting, payments, and audits
- Own functional business strategies as well as local market strategies, and be responsible for monitoring, correcting and executing business processes
- Identify business priorities such as growth opportunities or operational weaknesses and help drive the team’s strategy and improve or innovate processes
- Develop analytical frameworks to support the company in business decision-making
- Build, maintain, communicate and present detailed reporting or analysis
- Present models, findings and insights to senior management to drive business decisions
- Collaborate with local and global teams in operations as well as policy, legal, marketing, product, and other functions, to ensure that insights inform broader critical initiatives
- This role demands strong stakeholder and project management skills, as well as the ability to both plan and execute projects of varying time horizons and scope with minimal guidance
—- Basic Qualifications —-
- Bachelor’s degree required
- At least 2-3 years of proven experience
- Data-first problem solver with excellent Excel/data management
- Structured thinker that can manage external stakeholder relationships
—- What the Candidate Will Do —-
- 2-4 years of demonstrated experience in regulatory compliance, risk management, or audit management
- SQL knowledge
- Experience in politics/government, strategy, consulting, business intelligence, or related experience is a plus
- High-growth operations, tech, or startup experience is a plus
- Outstanding communication and organization skills
- Clear communicator
- Strong, demonstrated relationship management capabilities
- Self-motivated, works well independently, and possesses strong organization and time management skills
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.
Expected salary:
Location: Toronto, ON
Job date: Thu, 26 Oct 2023 03:34:29 GMT
