Job title: Parking Permit Sales Agent – Denver International Airport
Company: City and County of Denver
Job description: About Our Job
This position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position you will receive an email from with a link to the assessment or test. We recommend that you add to your safe sender list. If you do not receive the email within 30 minutes of applying, please contact .
What We Offer
Working for the Denver International Airport gives you access to great benefits and resources provided by the City and County of Denver, meaning this is so much more than a job, it’s a chance to make a difference in your own life and in the lives of people around you. for the employee medical, dental, and vision benefit guide and all the other amazing reasons to see yourself here!
Some benefits include:
Four (4) Medical plans to choose from, Dental, Vision Insurance
Pension Plan (DERP) and Retirement Plan –
PTO + Paid Holidays
Short-Term and Long-Term Disability
Development & Career Growth Opportunities
& more!
What You’ll Do
Denver International Airport has an opening for an entry level Parking Permit Sales Agent. Parking Permit Sales Agents must have strong customer service skills paired with the desire to work within a fast paced, high volume environment and a supportive team.
This position requires driving and the ability to operate City vehicles. This individual must be able to work a flexible schedule, and on-call between the hours of 6:30 a.m. to 5:30pm, 5 days per week.
Additionally, as a Parking Permit Sales Agent you can expect to:
Provide excellent customer service to both internal and external customers
Provide information regarding parking permits to employees of the city, airlines, tenants, vendors, and the general public
Multi-task frequently, managing multiple projects, with constant interruptions
Communicate professionally through phone calls, in person, electronically, and written correspondence
Adhere to Parking and Transportation policies and procedures and City Municipal Codes
Catalogues items in database and stores items appropriately
Researches ownership of items to return to owners
Verifies ownership of items before release and documents all steps in database system
Processes shipping of items to owners
Ability to drive city vehicles, as this requires some airfield driving
Requires scheduling flexibility (Sunday-Saturday) and occasional required overtime
Requires long periods of standing, as well as lifting, carrying, and transporting various items
About You
Ideal Candidate Summary
Our ideal candidate will have some or all of the following skills and experience:
Minimum of two years customer service experience in a fast-paced environment
Demonstrated ability to handle multiple tasks with constant interruptions
Demonstrates excellent attention to detail
Experience in cataloging, data entry, or warehousing
Excellent team player
Microsoft Office skills, at least at an intermediate level
Excellent communication skills
Experience providing customer service over the phone
Minimum Qualifications
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
Experience Requirement: Two (2) years experience performing cashiering, contract monitoring, inspection, or customer service work requiring the explanation of rules, codes, regulations, and procedures.
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
License/Certifications: By position, requires a valid Driver’s License at the time of application.
FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.
Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
About DEN
Denver International Airport ( ) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.
About Everything Else
Job Profile CN2289 Landside Service Agent I
To view the full job profile including position specifications, physical demands, and probationary period, click .
Position Type Unlimited
Position Salary Range $18.61 – $27.92
Starting Pay Based on education and experience
Agency Denver International Airport
Assessment Requirement Customer Service Agent: Compliance
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click for English or for Spanish.
Expected salary:
Location: USA
Job date: Wed, 08 Nov 2023 23:08:03 GMT
