<p><b>Job title:</b> NMS Engineer Job at ipNX Nigeria Limited<br />
<br /><b>Company:</b> </p>
<p><b>Job description</b>: ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.</p>
<p> Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.</p>
<p> We are recruiting to fill the position below:</p>
<p> Job Position: NMS Engineer<br />
 Job Location: Lagos<br />
 Employment Type: Full-time</p>
<p><b>Description</b></p>
<ul>
<li>Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network.</li>
<li>Run on 247365 network monitoring operation.</li>
<li>Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM, etc.</li>
<li>Proactively escalate issues to the network infrastructure team for capacity planning and network optimization.</li>
<li>Managing access request for ipNX Operation team visit to POPs/Colo sites, arranging joint visits to sites.</li>
<li>Engagement of various Colo/POP sites manager in ensuring smooth running of the sites and our equipment they are in.</li>
<li>Escalating issues related to cooling, voltage instability, shelter leakages, etc.</li>
<li>Ensure continuous engagement of vendors and OEMs on service-related issues.</li>
<li>Generate and compile regular reports/availability for each of the Colo sites and service providers.</li>
</ul>
<p> Educational Qualifications &; Functional Skills </p>
<ul>
<li>University Degree in Engineering</li>
<li>Professional Qualification (CCNA, CompTIA Network+, ITIL, etc.) an added advantage</li>
<li>Knowledge of networking and network monitoring/management</li>
<li>Perform second-level Escalation on network outages or faults to responsible parties.</li>
<li>Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.</li>
<li>Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.</li>
<li>Knowledge and experience with various web technologies</li>
<li>Ability to learn new things quickly.</li>
<li>Proactive monitoring of the status and performance of network infrastructure and services across the regions.</li>
<li>Troubleshooting and resolving first-level network outages on the network.</li>
<li>Proactive monitoring of network trends and alert for network optimization and planning.</li>
<li>Proactive monitoring services (AAA servers, freeside, access control servers, etc.) supporting the network and escalating in the event of any outages.</li>
</ul>
<p> Client and Third-party Interaction: </p>
<ul>
<li>Processing access into third-party sites on the network for visiting engineers.</li>
<li>Providing remote support to field engineers during network outages.</li>
<li>Engaging third-party providers (collocation, leased-lines, etc.) on any faults and follow-up till outages are resolved.</li>
<li>Raising tickets for faults on the network for tracking and effective escalation.</li>
<li>Handling ticket escalations from customers and providing necessary support and updates.</li>
</ul>
<p> Documentation: </p>
<ul>
<li>Generate daily, weekly, and monthly reports on all network outages, network performance, and service availability for third-party providers on the network.</li>
</ul>
<p><b>Expected salary</b>:<br />
<br /><b>Location</b>: Nigeria<br />
<br /><b>Job date</b>: Fri, 12 Jan 2024 04:27:24 GMT</p>
<p><a href="https://jobviewtrack.com/en-ng/job-1e194168430306004211526259505d505c15/8ea5f2dae26a95827f76007c5c6f1d4e.html?affid=d54dda8fa2db24c8445c282b3d357966"><b>Apply for the job now!</b></a></p>

