Job title: Learning Experience Specialist
Company: Lightspeed
Job description: Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Learning Experience Specialist to join our Talent & Capability team in Montreal. Reporting to the Lead, Learning & Development, you partner closely with internal stakeholders to identify skill gaps and develop creative and engaging asynchronous learning solutions that meet professional standards in andragogy and instructional design.
What you’ll be doing:
- Work with internal subject matter experts to assess asynchronous learning needs to inform plans for learning design approach as it relates to employee onboarding, upskilling, and compliance training.
- Project manage each asynchronous learning solution through the design lifecycle from scoping, research and analysis, design, development, testing, and launch.
- Develop or curate asynchronous learning solutions, consisting of E-Learning courses, video tutorials, and job aids, leveraging multiple tools (e.g., Rise Articulate 360, G-Suite, LinkedIn Learning).
- Ensure asynchronous learning solutions incorporate best practices in adult learning theory by monitoring and practicing the latest trends and techniques in adult learning and incorporating them into E-Learning course design and delivery.
- Overall accountability of the LMS: Administration and maintenance inclusive of uploading, disseminating, tracking, and updating of E-Learning solutions, user accounts, etc.
What you need to bring:
We’re a team of 6 people located in North America and Asia Pacific who support the business globally. Success in this role requires a highly energetic self-starter with a demonstrated background and understanding of adult learning theory, learning technology, and instructional design.
We’re looking for a candidate who has experience with the following:
- 1-3 years of proven experience with designing, developing, implementing, and/or administering training/learning programs.
- Bachelor’s degree in Learning Experience Design, Education, Communication, Organizational Design, Psychology, Human Resources, other equivalent curriculum that focuses on learning or equivalent experience.
- Experience designing and developing asynchronous learning solutions (portfolio with work samples preferred).
- Knowledge of Instructional Systems Design Methodology, Adult Learning Theory, Levels of Evaluation, industry standard technologies (e.g., virtual learning platforms, LMS (Docebo), E-Learning authoring tools (Articulate Rise), design programs (Canva), LinkedIn Learning.
- Excellent proficiency in written and spoken English.
- Ability to understand competency and training and education requirements across a wide range of disciplines.
- Ability to design and work on multiple projects with rapid development deadlines.
- Proven ability to consistently and positively contribute in a fast-paced, challenging work environment.
- Proven ability to easily adapt quickly to changing priorities.
Even better if you have, but not necessary:
- Experience with audio/video production and editing.
- An exceptional level of comfort with technology.
- A high-level of autonomy.
- A creative nature.
- Proficiency in written and spoken French.
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!
What’s in it for you?
Come live the Lightspeed experience…
- Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- Linkedin learning
- Volunteer day
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our .
Expected salary:
Location: Montreal, QC
Job date: Wed, 20 Dec 2023 08:24:05 GMT
