Job title: Graduate Recruitment Manager
Company: McGill University
Job description: Please refer to the job aid for instructions on how to apply.
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Position Summary:
Reporting to the Director, Strategy & Operations, Graduate and Postdoctoral Studies (GPS), promote McGill University as a leading academic institution of international caliber with renowned graduate-level programs. Provide guidance and high-quality service to prospects, applicants, parents, current students, and McGill staff. Participate in the development and implementation of an annual recruitment strategy plan. Manage and oversee graduate recruitment and communication activities using the Student Relationship Management (SRM) system. Act as subject matter expert for graduate student recruitment and communications within GPS and across the university.
Offer diverse services (e.g., workshops, drop-in sessions, and one-to-one calls) to current and prospective McGill students, both undergraduate and graduate, to provide key information related to graduate studies. Manage the Graduate Applicant Support Model. Oversee activities related to both domestic and international graduate student recruitment, admissions, and enrolment. Analyze admissions data to monitor application trends and inform student recruitment and engagement strategy. Directly supervise clerical employees.
Primary Responsibilities:
Recruitment and Application Support:
- Participates in the development of and implementation of the data-driven annual graduate recruitment strategic plan. Tracks and provides data and analytics regarding the effectiveness of graduate recruitment initiatives.
- Prepares, submits, and administers the annual Recruitment budget.
- Designs, creates, and delivers presentations and other events (both online and in-person) related to graduate-level studies at McGill, its various programs, services, and the application process.
- Provides advice and outstanding customer service to graduate applicants, current McGill students, and McGill staff on a variety of graduate studies related issues.
- Researches and analyzes applications/admissions data and develop recommendations to enhance recruitment and enrolment activities. Analyzes admissions survey results.
- Provides ongoing review and input into the development of admissions systems, processes, policies/procedures, and reports.
- Directly supervises clerical employees. Distributes workflow, verifies work, evaluates work performance. Approve vacation and absences.
Yield and Orientation:
- Plans, organizes, and conducts special events (both online and in-person) for yield purposes to ensure admitted students from target markets confirm their offer of admission, register for classes, and attend their program.
- Develops, implements, and manages McGill’s Graduate Orientation communication plan for incoming graduate students.
- Manage the Graduate Student Ambassador program.
- Makes recommendations and implements improvements to increase yield rates.
- Oversees the Canadian PhD Recruitment Visits program.
Communications and Outreach:
- Manages and develops the graduate-level communications plan which oversees all email communications to prospects, applicants, decided applicants, and incoming students.
- Acts as webmaster for the Future Graduate Students (/gradapplicants) and GradHub websites and ensures that content is updated and relevant for both prospective and incoming graduate students.
- Develops and writes material for graduate student recruitment activities, promoting McGill, its programs and student life. Conducts activities (webinars, special events) to promote these. Participates in marketing, advertising, and promotional activities.
- Leads the delivery of timely and relevant content to users throughout the recruitment lifecycle from prospect, applicant, to McGill graduate student.
- Creates and maintains a “graduate tone” for all recruitment-related communications. Writes, edits, and reviews content for communications across all touch points in the prospect-applicant-incoming student experience to ensure a consistent, professional, helpful, and seamless experience for constituents, to increase engagement rates, and to help applicants complete crucial tasks.
- Develops and maintains professional contacts to keep abreast of latest developments in graduate recruitment, including recruitment approaches used by McGill and other universities. Adapts best practices to the McGill context.
Other Qualifying Skills and/or Abilities
- Proven leadership, initiative, determination, adaptability, and creativity in solving problems in a complex academic environment.
- Ability to work independently, in collaboration with others, and manage multiple projects with demonstrated strong planning, priority-setting, resource allocation, and problem-solving skills.
- Strong oral and written communication skills and ability to interact tactfully and effectively on a professional level with internal and external stakeholders.
- Deep understanding of graduate education both domestically and internationally, graduate studies at McGill, and graduate student recruitment an asset.
- Demonstrated ability to work in a computerized environment, word processing, spreadsheets, databases, presentations, social media platforms and websites.
- Excellent knowledge of English and French spoken and written.
“Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4”
Minimum Education and Experience: Bachelor’s Degree 3 Years Related Experience /
Annual Salary: (MPEX Grade 04) $62,550.00 – $78,190.00 – $93,830.00
Hours per Week: 33.75 (Full time)
Supervisor: Director Strategy & Operations
Position End Date (If applicable):
Deadline to Apply: 2023-12-04
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .
Expected salary: $62550 – 93830 per year
Location: Canada
Job date: Wed, 22 Nov 2023 04:54:54 GMT
