Job title: Dining Room Manager – The Village at Northridge
Company: Senior Resource Group
Job description: Company Description
Attention:
This is an interim position that will potentially last for one year, then convert into a full-time permanent position.
The anticipated salary range is $79K – $83 / year
For over 30 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care.
Job Description
This is an interim position that will potentially last for one year, then convert into a full-time permanent position. You will supervise wait staff in preparing dining room for meals, in serving meals to residents and guests, and in servicing dining room after meals. Crisp linen tablecloths, fine china and top-quality fresh ingredients; this is made-to-order dining at its finest. Seasonal and regional menus are ever-evolving, offering signature dishes and daily specials. And NO LATE NIGHTS means you will have more quality time to maintain a balanced life.
Essential Duties:
- Ensure that wait staff dresses in designated uniforms that are clean and pressed.
- Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services.
- Make sure that tables are promptly and properly bussed. Ensure that tables are cleared and reset in a timely and appropriate manner.
- Participates in departmental and Community meetings and projects as directed by supervisor.
- Maintains the daily menu board, table menus and daily specials inserts.
- Responds to special needs of residents and ensures that wait staff respond in a respectful and service-oriented manner.
- Supervises and assists staff in delivery of all menu items to residents and guests.
- Listens to and attempts to resolve any resident complaints. Reports all resident complaints to Executive Director.
- Directs and coaches dining room personnel to make certain that beverage glasses and cups are kept filled.
- Makes self available to diners and dining room staff at all times.
- Checks all work lists, including meal counts and room service tallies.
- Ensures that room service requests are filled in a timely manner.
- Assists in establishing staffing schedule; monitors staffing schedule; fills in when gaps in staffing exist.
- Implements established quality assurance standards for all aspects of services as directed by Executive Director.
- Supervises safe food handling procedures for wait staff.
- Monitors the labeling and proper storage of all foods, beverages and condiments.
- Assists in adherence to staffing goals.
Qualifications
- High school diploma or GED (General Educational Development); or two years of related experience and/or training; or equivalent combination of education and experience.
- Experience working in hospitality, residential, or club dining rooms preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position.
Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.
Expected salary: $79000 per year
Location: Los Angeles, CA
Job date: Thu, 11 Jan 2024 04:28:06 GMT
