Job title: Digital Presence Manager
Company: Gannett
Job description: Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.
Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.
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The Digital Presence Manager (DPM) will be the point of contact for clients and sales reps, and work to ensure the successful management and execution of digital presence campaigns. This includes a focus on search engine optimization(SEO),organic social media marketing campaigns (SMM),social content promotion, local listings, and websites. They will provide best-in-class customer service, detail-oriented account management, strategic oversight, and excellent cross-team collaboration.
An effective DPM has great aptitude in building and maintaining customer relationships. They also possess excellent planning, leadership, and project management abilities which they will use to coordinate and advise clients, sales, peers, and supervisors.
Key Responsibilities:
- Build and maintain strong interpersonal client relationships, beginning at the account onboarding stage
- Conduct regular review and reporting calls with clients to discuss marketing campaign performance and strategy
- Ongoing project management, collaboration and organizing to ensure successful delivery of SEO and social media marketing campaigns
- Manage and coordinate requests for clients with digital listings and website products
- Manage and maintain Facebook boosted post spend to support organic social media campaigns
- Keep up to date on latest industry trends
- Build strategy and establish performance baselines
Skills Required or Preferred:
- Excellent understanding of marketing concepts, value, and best practices of owned and earned media, particularly around SEO and social media marketing
- •Basic understanding of website setups, including key areas that impact SEO performance and online visibility
- Ability to communicate different marketing strategies and tactics to clients in a way they can comprehend and trust
- Excellent analytical and presentation skills, including the ability to decipher data into actionable items so clients can collaborate with us and understand how our work is benefiting them
- Superior customer service skills, including the ability to build long-term relationships, present new ideas, and assist with client upsells
- Excellent communication and interpersonal skills, including the ability to communicate at various levels across companies, and internally across departments with highly skilled specialists
- Ability to work independently and as part of a team, as well as work remotely
- Proven project management, organizational, and time management skills
- Ability to stay up to date on latest industry trends; and articulate them clearly and confidently
Expertise or Proficiency:
- Computer skills, including Microsoft Suite
- Salesforce /Customer Relationship Management tools
- SEO Tools – Google Analytics, AdWords, Search Console
- Social Tools: Facebook: Business Manager, Ads Manager, Audience Insights and equivalents within additional social media sites, social relationship platforms (i.e., Spredfast, Sprinklr, Sprout, etc.), brand monitoring software (i.e., Brandwatch, Meltwater, etc.)
- Website Tools/Platforms – i.e., WordPress, HubSpot, GoDaddy
Experience Required or Preferred:
- Bachelor’s degree in Marketing, Advertising, Emerging Media or related field preferred
- 2-5 years or more of relevant experience as an account manager or related title in digital marketing.
- Experience working with SEO and social media marketing clients strongly preferred.
- B2B marketing experience, focused on small-to-medium (SMB) and/or local businesses
#LI-REMOTE
The annualized base salary for this role will range between $51,300 and $105,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
Other details
- Job Family Marketing
- Job Function Digital Marketing
- Pay Type Salary
- Plano, TX, USA
- Virtual
Expected salary: $51300 – 105000 per year
Location: Plano, TX
Job date: Thu, 28 Dec 2023 06:20:55 GMT
