Job title: Apheresis Clerk

Company: Canadian Blood Services

Job description: ​Job category: Administrative
Job posting ID: 5421

​Employment status: Regular part-time
Position’s anticipated start date: 2024-02-19
Possible schedule/FTE: .80

Classification: BT OPSEU 477
Salary/Rate of pay: 21.95

Application deadline: 2024-01-16

Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Regular part-time Apheresis Clerk to join our dynamic Donor Relations & Collections East team.

The Donor Relations & Collections East team is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which saves lives every day. In this role, you will provide ongoing support for the Specialty Services programs including Apheresis, HLA/HPA, and Autologous/Directed for Donor Relations and Collections.

Formula for success

  • Leveraging your excellent organizational skills, you will be responsible for scheduling donor appointments for the various Apheresis Programs, as well as provide a variety of clerical support, and assist in the delivery of successful Apheresis donor clinics.
  • Drawing on your knowledge or experience in administrative duties, you will provide ongoing support and general administrative assistance in Specialty Service areas as well as Donor Relations and Collections.
  • Utilizing your superior interpersonal and communication skills you will build relationships by responding to and processing inquiries from existing donors as well as with potential new donors regarding all Apheresis services provided.
  • You will schedule appointments, maintain and update donor information.
  • You will compile, type, update, file and maintain a variety of documents and record systems, as well as handle mail system; open, distribute, and send out mail.
  • You will prepare clinic paperwork, record statistical information which includes printing and preparing reports.
  • As a team player, you will be a part of Joint Health and Safety Committee by attending meeting and recording minutes.
  • You will maintain inventory and keep records of requisitions and supplies, prepare documents for shipping and off-site storage, and perform other department related tasks and duties as required.

Desired education and skills

  • Completion of secondary education in a related field.
  • Minimum 2 years, recent experience or equivalent combination of education and experience in related field.
  • Technical skills including Windows NT using Microsoft Office 365 (Excel, Word, Outlook) and SharePoint.
  • Effective communication (verbally and in writing) and interpersonal skills, ability to exercise sound judgement, tact and discretion when dealing with others.
  • Fluency in French is an asset.
  • Ability to develop and maintain professional working relationships with departmental staff, management, volunteers and customers/donors.
  • Strong organizational and time management skills, ability to manage multiple tasks and competing priorities within short timelines.
  • Exceptionally strong attention to detail in all aspects of work, including accuracy of data entry and output produced.

What we offer you

  • Payment in lieu of vacation and holidays.
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • Shifts Monday to Friday days, on site at 1575 Carling Ave, Ottawa, ON.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

Expected salary:

Location: Ottawa, ON

Job date: Sat, 06 Jan 2024 23:54:06 GMT

Apply for the job now!

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