Job title: Website Administrator II

Company: Wounded Warrior Project

Job description: Great benefits. Competitive pay. We know these are some of the things people look for in a job.

But if you’re the kind of person who also cares about making an impact and serving our nation’s wounded warriors and their families, then you’re exactly the kind of person we’re looking for. When you join Wounded Warrior Project, you’re committing to making a difference. We make a commitment to you too – helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At Wounded Warrior Project we recognize our mission cannot be accomplished without our talented teammates, which is why we’re proud to offer benefits such as:

A flexible hybrid work schedule (3 days in office, 2 days’ work from home)

Full medical, dental and vision coverage for both teammates AND family members

Competitive pay and performance incentives

A fun, mission focused and collaborative team environment

A mission that matters is just the beginning, so if you’re ready to get started, we’re ready for you. The Wounded Warrior Project (WWP) Website Administrator II oversees all aspects of the website from change coordination & control, to development, website security and governance. The Website Administrator II will be the central coordinator for all website input and will work with other team members to create and implement website content, design, and architecture that meets business objectives and user needs.

DUTIES & RESPONSIBILITIES

Lead the comprehensive management of the WWP website to include any changes and development.

Collaborate with internal and external stakeholders to gather requirements, coordinate priorities, and plan additions and changes to the website. Ensure effective communication and alignment of goals to meet business objectives.

Design and plan technical solutions that align with business requirements. Evaluate and recommend appropriate technologies, platforms, and frameworks to optimize the website’s functionality and user experience.

Oversee the Umbraco CMS platform and other content management systems (CMS). Ensure smooth operation, maintenance, and customization of the CMS solutions to meet WWP’s specific needs.

Monitor WWP web-based systems for availability, uptime, and performance.

Ensure that websites are optimized for performance, search engine optimization (SEO), and accessibility.

Review and execute ongoing web support requests and respond to the administrative needs of users.

Process daily requests for changes and adhere to the WWP’s Change Control Process.

Develop reports, dashboards, and processes to continuously monitor data quality and integrity.

Write clean, scalable code using .NET programming languages. Gather functional and technical requirements for web projects to ensure compliance with coding standards and best practices.

Define website objectives by analyzing user requirements and system features and functionality.

Work with various functions and end users to identify, document, and communicate standard business processes relating to WWP websites. Support users to develop documentation and assistance tools.

Compare advantages and disadvantages of custom development and purchase alternatives and work with leadership to identify systems solutions. Leverage comprehensive understanding of website products and platforms to provide relevant adoption and technical recommendations for solutions and enhancements customized to WWP’s business needs.

Work with the IT trainer to develop and update training plans, materials, and documentation for users. Coordinate new user and ongoing training sessions.

Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy and realize the full potential of their web solution.

Maintain current job knowledge; research new web technologies and software products, read professional publications, and participate in educational opportunities and with professional organizations as appropriate.

Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

Demonstrated proficiency in HTML, CSS, JavaScript, or other programming languages.

Strong collaboration skills. Demonstrated ability to work effectively as a team member, identify and resolve problems, and accomplish goals and objectives.

Demonstrated understanding of deployment, security, and data protection principles.

Strong project management skills. Demonstrated ability to drive projects to successful outcome, providing excellent customer service to ensure project success and client satisfaction.

Strong working knowledge in professional web development with Umbraco CMS.

Demonstrated understanding of ASP .NET, .NET, and Microsoft Visual Studio.

Demonstrated proficiency of SQL database queries and stored procedures.

Strong analytical and problem-solving skills with the ability to analyze information to identify problems.

Demonstrated understanding of DNS and Domain Name management.

Strong understanding of SEO and analytics.

Ability to adapt quickly to changing priorities and manages multiple deadlines within a fast-paced, changing environment.

High energy level. Self-starter; willing to take initiative.

Demonstrated ability to exercise confidentiality and good judgment when working with sensitive issues.

Unequivocal commitment to the highest standards of personal, and business ethics, and conduct.

Excellent verbal and written communication skills. Exceptional interpersonal skills. Demonstrated ability to effectively communicate with users from diverse skill levels.

Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

Five years of website administration, website development or implementation of websites.

Three years of experience developing professional websites using .NET framework.

Three years of experience working with Umbraco CMS.

Two years of experience working with SQL.

Preferences

Three years of experience working with software and hardware vendors.

One year of experience with Salesforce integrations.

One year of experience with Azure website hosting.

Experience with Akamai.

EDUCATION

Requirements

Bachelor’s degree in computer science, information systems or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Preferences

None.

CERTIFICATIONS & LICENSURE

Requirements

None.

Preferences

None

WORK ENVIRONMENT/PHYSICAL DEMANDS

General office environment: temperature controlled.

Sitting for extended periods.

May require lifting/carrying up to 20 pounds.

Up to 10% travel.

*ca-cb

Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:

Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means.”

Expected salary:

Location: Jacksonville, FL

Job date: Mon, 21 Aug 2023 07:37:45 GMT

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