Job title: Supervisory Recreational Fee Technician

Company: Federal government of the United States

Job description: Summary

This position is located in National Parks of Eastern North Carolina, in the Visitor and Resources Protection Division.

Open to the first 75 applicants or until 01/04/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Overview

  • Accepting applications

Open & closing dates

12/20/2023 to 01/04/2024

This job will close when we have received 75 applications which may be sooner than the closing date.

Salary

$52,352 – $68,062 per year

Pay scale & grade

GS 8

Location

1 vacancy in the following location:

Remote job

No

Telework eligible

Yes—as determined by the agency policy.

Travel Required

Occasional travel – You may be expected to travel for this position.

Relocation expenses reimbursed

No

Appointment type

Permanent –

Work schedule

Full-time –

Service

Competitive

Promotion potential

None

Job family (Series)

Supervisory status

Yes

Security clearance

Drug test

No

Position sensitivity and risk

Trust determination process

Announcement number

SE-1630-CAHA-24-12255319-DE

Control number

767252900

This job is open to

Videos

Duties

The primary duties of the Supervisory Recreation Fee Technician (Fee Collection) position will be to supervise a staff of 2-20 permanent Rec Fee Techs and volunteers based on our season. The duties include the hiring and training of Rec Fee Techs and volunteers, including all associated paperwork, reference checks, etc. This position will also be heavily involved with our online system, requesting refunds and/or modifications for permits, campgrounds and lighthouse climbs. The incumbent will be responsible for providing accurate, up to date information on current events at the park and ensure subordinates are updated as well. This position will verify reservations, ensure payment and account for fees. Off-Road Vehicle (ORV) compliance/information duties on the beach will also be in the realm of responsibilities. The incumbent has significant responsibility interacting with visitors and disseminating information. Work will involve the following: Sitting or standing in the same location for extended periods of time, walking, bending, lifting of moderately heavy items is required. Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large volumes of online transactions.

Work is primarily in the Wright Brothers/Bodie Island district. Field work is often performed outdoors, sometimes in a small structure with open windows which results in exposure to temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone in isolated locations.

Area Information: The Outer Banks are comprised by several towns and villages including Manteo, Nags Head, Kill Devil Hills, Kitty Hawk, Buxton, and Ocracoke. The area is a beach destination and the beaches, and Albemarle and Pamlico sounds, provide exceptional recreational opportunities, such as fishing, surfing, boating, and many other water-based activities. There are several highly rated elementary, middle, and high schools and numerous extracurricular activities available for children. These towns all have homes for sale or rent and are within reasonable driving distance. The Outer Banks has many modern conveniences, such as grocery stores, retail shopping, banks, a hospital, and many restaurants. The Outer Banks Chamber of Commerce (www.outerbankschamber.com) and the Outer Banks Visitors Bureau (www.outerbanks.org) websites can provide additional community information.

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver’s license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver’s license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver’s licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver’s license.
  • You may be required to complete training and operate a four-wheel drive vehicle.
  • Government housing could be available.
  • You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
  • You may be required to work evenings, weekends, holidays, and overtime.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • You may be required to travel overnight away from home up to 1-5 nights per month. You must obtain a government charge card for travel purposes.
  • You may be required to complete training and obtain/maintain a government charge card for travel and purchasing authority.

Qualifications

All qualifications must be met by the closing date of this announcement-01/04/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Supervisory Recreation Fee Technician, GS-0503-08. This experience includes activities such as: leading and training others in collecting appropriate fees while following established accountability guidelines; leading and training others in operating an electronic cash register; leading and training others in completing shift reports to verify money collected, accountable stock sold, and all transactions from the shift; and resolving issues that arise in the remittance process and assisting staff with fee issues. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting and other emergency response duties.

Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which result in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations

The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.

Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

  • Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Expected salary: $52352 – 68062 per year

Location: Kill Devil Hills, NC

Job date: Sun, 31 Dec 2023 08:11:58 GMT

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