Job title: Senior Marketing and Recruitment Clerical Officer
Company: Bangor University
Job description: Applications are invited for the above permanent full-time post working in College of Human Sciences and closely with the Marketing, Communications and Recruitment Department.
We are looking for a suitably experienced and competent clerical officer to join our College Support to help administer recruitment and admissions work with emphasis on conversion activity.
Candidates should be educated to NVQ Level 3 (or equivalent) in an appropriate subject or possess equivalent experience. The ability to speak and write Welsh fluently in a wide variety of situations is essential for this post.
This role will be located on campus at Bangor. Through , there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.
Applications will also be considered to carry out this role on a part-time or job share basis (equivalent to 100% FTE).
The successful candidate will be expected to commence as soon as possible.
Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.
Informal enquiries can be made by contacting Laura Coulthard, Director of UK Recruitment and Admissions, e-mail:
Closing date for applications: 19th January, 2024
Committed To Equal Opportunities.
Purpose of the Job
To work closely with the Marketing and Recruitment Manager to provide appropriate grade level support in respect of recruitment and admissions of students with emphasis on conversion activity. The role holder will work closely with School Admissions Officers and liaise directly with applicants.
Main Duties and Responsibilities
- To co-ordinate the arrangements for the College’s presence at Open/Offer Holder Days. This will involve engaging with academic staff and central marketing colleagues and administrators ensuring that an appropriate programme of activities is in place. You will be expected to attend all Open / Offer Holder Days.
- To provide support to events and activities in relation to UK recruitment and widening participation. This will include attending UCAS fairs and could , involve staying away from home with evening and weekend working.
- To work with the college team to assist with the production of subject related visual assets for student recruitment purposes.
- To support the clearing process as part of the wider recruitment team.
- Administer the admissions processing of a portfolio of programmes in close liaison with Academic Schools.
- Monitor the responses of applicants to decisions and provide data to Schools/ academic staff on applicant status.
- Handle telephone and e-mail enquiries from prospective students and applicants in a timely and professional manner.
- Enter decisions and generate offers using the Direct Application System and other databases with the aim of 100% accuracy.
- Support the implementation of the College marketing plan.
- Support the updating of marketing materials, promotional literature and School/College websites.
- Support social media, web online presence and conversion activities.
- Monitor CMA compliance of websites and marketing materials.
- Gather data for market analysis.
- Provide effective clerical support as required including the organisation of meetings, document processing and maintenance of filing systems.
- Work collaboratively with Senior Clerical Officer, School Marketing Leads and other members of staff within Academic Schools.
The above-mentioned duties and responsibilities are indicative and are not intended to be exhaustive. Duties and responsibilities may be varied following discussion with the post holder.
Other Duties and Responsibilities
- The post holder will be expected to participate in performance review and developmental activities.
- The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for him/her self and for other members of staff, students and visitors affected by his/her actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.
Person Specification
Qualifications
Essential
- Educated to NVQ Level 3 (or equivalent) in an appropriate subject or possess equivalent experience.
Desirable
- Entry-level qualification in marketing (e.g. Foundation Certificate in Professional Marketing or Foundation Certificate in Professional Digital Marketing).
- ECDL Qualification.
Experience/Knowledge
Essential
- Experience of working within an office /administrative environment.
- Proficient in the use of Microsoft Office applications (Word, Excel etc.).
- Good understanding of traditional and digital media technologies, with experience of using a wide range of social media platforms.
- Experience of updating website content.
Desirable
- Experience of working within a Higher Education environment.
- Experience of working in a customer-facing target-driven sales or marketing environment.
- Involvement in organising marketing events e.g. information days and fairs.Involvement in digital marketing campaigns using email, pay per click advertising and social media (Facebook, Twitter, LinkedIn).
- Proof reading experience in both Welsh and English.
Skills/Abilities
Essential
- Good communication and inter-personal skills, with the ability to communicate effectively in Welsh and English.Ability to work on own initiative and as part of a team.
- Accurate data entry and data analysis skills.
- Ability to be proactive and innovative and be able identify and recommend changes for improvement where appropriate.
- Excellent organisational skills along with an ability to manage workload, prioritise tasks and meet deadlines.
- Ability to write and edit marketing materials and communications.
- Creative thinker with an ability to design engaging presentations.
- Ability to produce marketing content such as videos, publications and podcasts.
Other
Essential
- The ability to speak and write Welsh fluently in a wide variety of situations is essential for this post.
General
The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.
We are a member of Advance HE’s Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University’s policies, practices, and culture. We are proud to be a Disability Confident employer.
All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.
All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.
All candidates must meet the requirements of UK ‘right to work’ requirements *** If you require Home Office permission to work in the UK, or need to switch your visa status in order to take this job we recommend you use the following link to information about the routes into employment and to check eligibility requirements:
Please note that we are unable to employ anyone who does not have the right to live and work in the UK legally. When applying for this post you will be required to explain the basis upon which you believe you will be able to live and work in the UK legally on the commencement date of the role should your application be successful.
Please note that, in the event of applications being received from candidates on the University’s Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.
Expected salary:
Location: Bangor, Co Down
Job date: Sun, 17 Dec 2023 08:01:36 GMT
