Job title: Senior International Officer

Company: University of Glasgow

Job description: Senior International Officer

Job Purpose

As a Senior International Officer (SIO) you will work directly with the International Recruitment Manager (IRM) for Middle East & Latin America (MELA) and other IRMs. You will work closely with the IRM for Africa and Glasgow International College and SIO’s in meeting institutional and College targets in relation to the University’s International Recruitment Strategies and agreed Key Performance Indicators (KPIs).

You will be tasked with recruiting increased numbers of full-time undergraduate and postgraduate international students from the Middle East, Latin America and Africa to the University of Glasgow, providing a friendly and efficient service to international students and visitors.

Furthermore, you will support identification and facilitation of the development of partnerships/collaborations with key institutions, agents, government agencies and other contacts within and outwith the University. Within the role, you will support the delivery of institutional internationalisation strategic objectives and the delivery of institutional internationalisation strategic objectives.

You will support the Deputy Director, Recruitment & International Relations with the development and implementation of a student conversion strategy.

NOTE: Although this post will be significantly focused on activity across the Middle East and Latin America it will entail engagement with other regions, particularly Africa.

Main Duties and Responsibilities

1. Assist with the strategic development and operational management of the University’s promotional and student recruitment activities in the Middle East, Latin America (MELA) and Africa and other regions of the world as required, contributing to increased overall institutional targets.

2. Assist the IRM MELA and Head of International Stakeholder Engagement in implementing the University’s Sponsor Strategy, including processes for monitoring and reporting and their improvement; and ensuring sponsored students are recorded and identifiable on MyCampus.

3. Represent the University at education fairs and other recruitment events giving presentations and making offers where necessary; and coordinate visits to the assigned region by other members of University of Glasgow staff; producing timely and comprehensive reports after all visits.

4. Select, train and performance manage University representatives across the region, ensuring the University is only working with the best performing agents.
5. Assist in the initiation, development and maintenance of relationships/agreements with key government ministries (both in-country and the UK), agencies and high-level sponsorship bodies, negotiating appropriate financial packages and, where necessary, ensuring reporting requirements are met.

6. Assist the IRM MELA in the identification, development and maintenance of recruitment partners across the region, including for the International Summer School.
7. Work with colleagues across External Relations to improve the service and information provided to international applicants, and to increase the uptake of offers for all levels of study by planning and implementing tailored conversion strategies.

8. Assist the IRM in managing and controlling the recruitment budget for the region. 8. Provide strategical statistical and trend analysis in relation to market responsibilities and where necessary, recommend changes to policies, such as admissions criteria and fees.

9. To act as the main liaison between the International Recruitment team and other key University Service divisions to be assigned by the Deputy Director, Recruitment & International Relations, disseminating information across the International Recruitment team and External Relations. To assist an IRM with their liaison responsibilities with one of the Colleges, deputising as appropriate.

10. Through regular meetings, advise key staff within the Colleges and other Services on the development of international recruitment strategies and through horizon scanning, inform them of new programme opportunities. This will include working closely with the Deans of Global Engagement for Middle East, Africa and the Americas.

11. To manage visits to the University by key partners and stakeholders.
12. To deputise for the International Recruitment Manager as required

13. To represent the University on professional groups, sector wide forums and committees as required.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and management skills in a similar or number of different roles. Or: Scottish Credit and Qualification Framework level 9,10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent, including being professionally qualified in relevant discipline, with a broad range of professional experience in a management role(s).

A2 Up to date knowledge of Higher Education systems, including the UK system and UCAS.

A3 Up to date knowledge and understanding of the relevant international markets.

A4 Some knowledge of the broader external market environment

Desirable:

B1 An understanding of the University of Glasgow, including some knowledge of institutional and College strategic priorities.

B2 Knowledge of the University’s degree programmes and research strengths

Skills

Essential:

C1 Enthusiastic and self-motivated, with experience of managing the activities of self and/or others.

C2 Project and/or people management skills gained through previous experience.

C3 Ability to identify trends in markets, generating original ideas and innovative solutions.

C4 Proven high level communication skills, obtained through representational, influencing and negotiating activities.

C5 Excellent presentation skills.

C6 Excellent analytical, time management, administrative and organisational skills.

C7 Attention to detail.

Desirable:

D1 Second Language

Experience

Essential:

E1 Previous broad professional/management experience in a similar or related role; or evidence of progression and development gained through substantial relevant experience.

E2 Experience of Higher Education or Further Education international recruitment

E3 Experience of market development and relationship management.

E4 Substantial experience of event attendance and presenting to an audience.

E5 Budget management

E6 Lead or initiate projects with measurable outcomes with implications beyond own team

Desirable:

F1 Experience of cross-cultural business transactions

F2 Overseas work experience

F3 Some people management experience

Terms and Conditions

Salary will be Grade 7, £39,347 – £44,263 per annum.

This post is full time (35 hours per week) and open ended (permanent). Relocation assistance will be provided where appropriate.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

Vacancy Ref : 135616 Close Date : 22-Jan-2024 23:45

Expected salary: £39347 – 44263 per year

Location: Glasgow

Job date: Thu, 21 Dec 2023 03:11:18 GMT

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