Job title: Permit Analyst (Staff Services Analyst)
Company:
Job description: Please note: This was posted on behalf of the Stanislaus County CEO’s office. If interested in this position, please apply directly through the online County application tool at
About the Opportunity
THE IDEAL CANDIDATE
The Planning and Community Development Department is seeking a candidate with strong organizational, quality control, time management, and communication skills wanting to work in a team-oriented environment focused on customer service and service delivery. The ideal candidate must have the ability to work collaboratively with internal and external customers and have a can-do attitude. The result of this recruitment will be to establish an eligible list to fill a current vacancy in the Building Permits division.
To learn more about the Planning and Community Development Department, please,
Stanislaus County now offers an employee bonus worth up to $10,000!
THE POSITION
Under general direction, the Staff Services Analyst (Permit Analyst) will perform a wide variety of functions within the department’s Building Permit Services with a focus on supporting efforts in addressing complex code enforcement cases; gathering and reporting statistics; providing customer service outreach (in person, by phone, or through written correspondence); and helping to clear inactive building permits. The role of the Permit Analyst includes supporting the work of all building permits services staff in a team-oriented environment requiring routine back-up of critical tasks in support of the County’s One Stop Shop. The County’s One Stop Shop, overseen by Building Permit Services, provides a centralized location to submit and obtain construction permits.
Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management/supervisory bargaining unit for labor relations purposes.
Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at the “Disability” tab.
Typical Tasks
- Performs critical tasks as front-line personnel related to customer service and construction development serving customers at the front counter, on the phone, or electronically;
- Assists with accepting, distributing, and processing of construction plans and supporting documents in accordance with the policies and procedures of the County’s Building Permit Services team;
- Conducts research, coordinate with the code enforcement staff, prepare investigation reports and letters of correspondence, and serve as a central point of contact for property owners relating to code enforcement actions;
- Provide a wide variety of information to department customers regarding the policies and procedures relating to the building permit application, plan reviews, issuance, and inspection process;
- Assists in administering the department’s Dangerous Building Program;
- Maintains, updates, and reviews department spreadsheets and tracks department data;
- Enters and maintains permit information, fees, and documents into a permit tracking system;
- Verifies specific information and the scope of work stated on applications and electronic submittals are accurate to the plans and assigns plans to the correct reviewing departments;
- Assembles approved plans and supporting documents for issuance;
- Calculates and compiles applicable fees for collection prior to permit issuance;
- Assists staff and the public in securing and releasing Certificates of Non-Compliance;
- Prepares documents and correspondence for expired building permits and applications and maintains a complex filing system for expired building permits;
- Assists staff and prepares documents and correspondence related to general inquiries and building permits applications;
- Approves permits for minor construction projects;
- Educate the county’s clients and clearly communicate expectations and procedures;
- Researches and corrects information within the permitting system relating to all reports; and
- Other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)
KNOWLEDGE
- Policies, procedures, and codes as they relate to the building permits and code enforcement;
- California Code of Regulations relating to construction codes;
- Proper English usage, spelling, grammar, and punctuation; and
- Effective customer service techniques when working with outside agencies and member of the public.
SKILLS/ABILITIES
- Communicate effectively with others in person, over the phone, and by electronic methods;
- Read maps, plot plans, blueprints, codes, and county ordinances;
- Recognize and determine when other department plan reviews are required;
- Critical thinking;
- Complex problem solving;
- Judgement and decision making;
- Interpret and apply applicable rules, laws, and policies;
- Carry out a variety of specialized administration and office support assignments;
- Be responsible for and exercise good judgment in recognizing scope of authority;
- Prepare clear and concise written reports and correspondence;
- Cash handling and reconciliation;
- Be solution oriented;
- Provide excellent customer service with a focus on solution seeking;
- Interpret the minimum information required to accept applications based on the varying needs of the multiple departments participating in the County’s One-Stop-Shop; and
- Operate computer equipment and related application software.
We recognize your time is valuable, please only apply if you meet the following required qualifications.
EDUCATION/EXPERIENCE
Pattern I:
- Completion of thirty (30) college semester units in City and Regional Planning, Construction Management Community Development, Geographical Information System, Public Administration, or related field; AND
- One (1) year of experience performing duties comparable to a Stanislaus County Staff Services Technician.
Pattern II:
- Possess a Certification from the International Code Council as a Permit Technician, Building Inspector, Plans Examiner, or completion of an approved land-use program; AND
- One (1) of experience performing duties comparable to a Stanislaus County Staff Services Technician.
Proof of education/certificate may be required for verification purposes after the eligible list has been established as part of the selection interview process. Proof of education/certificate (transcripts and/or degree/certificates) may be attached at the time of online application submission if available.
Application and Selection Procedures
APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
- Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
- Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
- Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
- Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: November 30, 2023
Oral Examination: Tentative the week of December 11, 2023
Note: The eligible list generated from this recruitment may be used to fill future extra-help, part- time and full-time vacancies throughout Stanislaus County.
GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.
Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.
Stanislaus County supports the good health of its workforce. More information is available at
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.
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Location: Modesto, CA
Job date: Fri, 17 Nov 2023 07:36:12 GMT
