Job title: Operations Analyst Job at Pathway Advisors Limited
Company:
Job description: Pathway Advisors Limited is a boutique investment banking firm that aims at integrating superior values of trust and honesty while providing exceptional Investment Banking services to identified clients which includes financial institutions, corporations and high-net-worth individuals. Our Vision is “To be the most respected Investment Banking Firm in Nigeria”. We are committed to building an organization with world-class skills and management capability to achieve the Company’s vision.
We are recruiting to fill the position below:
Job Position: Operations Analyst
Job Location: Lekki Phase 1, Lagos
Job Summary
- An Operations Analyst in a micro-lending company plays a crucial role in optimizing and overseeing the day-to-day operational processes.
- This position involves analyzing and improving operational workflows, ensuring compliance with regulatory standards, and contributing to the overall efficiency of the company’s lending operations.
Job Responsibilities
Process Optimization:
- Analyze and evaluate operational workflows to identify areas for improvement.
- Develop and implement strategies to enhance the efficiency of lending processes.
Compliance and Risk Management:
- Ensure compliance with regulatory standards and company policies.
- Identify and assess operational risks, implementing measures to mitigate these risks.
Data Analysis and Reporting:
- Collect, analyze, and interpret data related to lending operations.
- Prepare regular reports and dashboards to communicate key operational metrics to management.
Customer Service Support:
- Assist in resolving customer inquiries and issues related to lending operations.
- Collaborate with customer service teams to enhance the overall customer experience.
Loan Processing:
- Oversee the loan application and approval process, ensuring accuracy and adherence to lending policies.
- Work with the underwriting team to assess and verify borrower information.
Documentation and Record-Keeping:
- Maintain accurate and organized records of loan transactions.
- Ensure documentation complies with regulatory and internal standards.
Collaboration:
- Collaborate with different departments, including finance, compliance, and customer service, to streamline cross-functional processes.
- Serve as a liaison between departments to address operational challenges and implement solutions.
System Integration:
- Work with IT and systems teams to integrate and optimize operational systems.
- Provide support for the implementation and maintenance of new software or technologies.
Job Qualifications
- Bachelor’s Degree in Business, Finance, Operations Management, or any other
- Proven experience in operations analysis, process improvement, or a related role in the lending industry.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in data analysis and reporting.
- Proficiency in Microsoft Excel, data analysis tools, and operational software.
- Knowledge of micro-lending operations, short-term finance, and SME lending.
- Familiarity with regulatory compliance standards in the micro-lending industry.
- Strong analytical, problem-solving, and critical-thinking skills.
- Ability to adapt to changing priorities and work in a dynamic environment.
Job Experience:
- 3-5 years of relevant experience in operations analysis or a similar role in the micro-lending or financial industry.
- Demonstrated success in implementing process improvements and optimizing operational workflows.
- Familiarity with risk management practices and compliance requirements in micro-lending.
Knowledge and Skills:
- Comprehensive understanding of operational processes in micro-lending, short-term finance, and SME lending.
- Proficiency in data analysis and reporting.
- Customer-focused mindset and commitment to delivering high-quality service.
- Effective communication and interpersonal skills.
- Adaptability and ability to thrive in a fast-paced environment.
- Knowledge of regulatory compliance standards and risk management in micro-lending.
- Strong organizational and project management skills.
- Ability to collaborate with cross-functional teams in a micro-lending environment.
- Familiarity with operational software and technologies specific to micro-lending.
- Ethical conduct and adherence to industry standards and micro-lending policies.
Why work for us
- Competitive Compensation
- Professional Development Opportunities:
- Work-Life Balance
- Friendly, dynamic and innovative Company culture
- Bonuses and Incentives
- Technology and Tools
- Inclusive and Diverse Environment.
- Cool Office Space
- Health and Wellness Programs
- Employee Recognition Programs
Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.
Note: The Operations Analyst in this role will contribute to the efficient functioning of operational processes in a micro-lending company, supporting continuous improvement, risk management, and overall organizational effectiveness in the unique context of short-term personal and SME finance services.
Expected salary:
Location: Lekki, Lagos State
Job date: Sat, 11 Nov 2023 03:35:35 GMT
