Job title: Ongoing Recruitment at Wema Bank Plc
Company:
Job description: Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.
We are recruiting to fill the following positions below:
1.) Head, Credit Cards Business
Job Location: Lagos
Job type: Full-time
About the Job
- Build & establish companies Credit Cards Business.
- Responsible for developing a marketing strategy, product value propositions, pricing & positioning for the range of Credit Card products.
- Work with Advertising and PR agencies to ensure visibility and positioning of the Brand & products.
- Responsible for product design, packaging, communication, promotions, and customer insights.
- Monitor operational excellence and propose reengineering.
- Focus on customer orientation, service standard and service quality.
- Explore market to increase business profitability.
- Responsible for activation, usage & retention programs.
- Develop & implement programs for increasing card spending & improving the % of revolvers.
- Interface with card schemes to ensure compliance, remain conversant with emerging trends and to leverage relationships to the company’s advantage.
- Spearhead Co-brand & affinity programs to enhance market share.
- Planning, directing and managing of Sales Team.
- Ensure Compliance issues of regulatory authorities.
2.) Head, Government Collections
Job Location: Lagos
Job type: Full-time
About the Job
- Drive Digital and Partnership business of the Bank across verticals leveraging various e-payments and collections platforms i.e., payment and collection solutions, Mobile and Web acquisition options, POS, QR, Virtual Accounts and USSD
- Provide Market intelligent information to over 120 branch networks to drive customer acquisition for collections.
- Identify customers payments and collections and proffer solutions (API implementation/customize solution)
- Drive Card Present & Non-Present transactions through Digital Transformation for the Bank
- Ensure Bank’s Web Acquiring, e-Commerce, and Agency Banking business across over 120 branches to drive billion naira in collections.
- Participate to execute the Banks’ digital products to execute government collections initiative collection platform, Virtual Account, ALAT deals and rewards and strengthen the Alat by Wema.
- Run agile and deploy the right tools to meet customer acquisition.
- Oversee Implementation of e-payment and collection solution across government businesses (Education, Health, e-Government, and private MDAs).
- Develop new Digital products to drive businesses/enhance customer service experience of the bank.
- Strategic initiation and development of B2G and C2G digital products to unlock opportunities for the Bank to drive customer acquisition.
- Manage partnerships with 3rd party solution providers (FinTech’s), customers and regulatory authorities.
- Strategic formulation of initiatives to drive partnerships of G2B and G2C customer acquisition using collection and payment platforms.
- Work closely with key stakeholders to drive partnership business across all levels of government.
3.) Relationship Management Officer (Commercial)
Job Location: Lagos
Job type: Full-time
About the Job
- To contribute to commercial business development, execution of branch commercial sales plans, to achieve desirable profitability.
- To support the Branch Manager to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.
- To contribute to a strong customer-focused service culture in the Branch.
- To book quality risk asset and monitor for effective and efficient performance of such loans.
- To foster a productive, value-adding relationship between the bank and customers.
Expected salary:
Location: Lagos
Job date: Fri, 29 Dec 2023 08:27:30 GMT
