Job title: NHS 111 Health Advisor – Night Shifts – Ipswich
Company: Practice Plus Group
Job description: About The Role
Ever wanted to play your part in an exciting service? Do you want to make a difference and enjoy helping people?
This fantastic job opportunity is challenging, and very rewarding, with every day you will be working in a fast, continuous and a very busy role, being part of a compassionate team bringing together the NHS 111 service, making an impact on people’s lives.
All NHS 111 call handlers are required to complete a number of NHS Pathways and NHS 111 service specific courses in order to be a licensed operator working within the live service. To train to be a highly trained advisor you will need to be committed to attend one of our training dates.
Please find the Health Advisor job description attached for further information.
Training dates:
The full-time programmes runs over a four week period (9:00am-5:00pm) whilst the part-time training runs over a six week period Sat & Sun (9.00am-5.00pm) including Tues, Weds, Thurs (5.00pm-9.30pm)
- Saturday 3rd February 2024 – Part Time
- Monday 5th February – Full Time
Shifts and Rates of Pay:
We can offer evenings/ into nights (18:00-08:00), including weekends.
- £11.48 per hour- daytime and during training
- £14.27 per hour – contractual night rate
- £14.77 per hour – weekend night rate
Location:
Office based at Delta 7, West Road, Ransomes Europark, Ipswich, IP3 9FH
About You
Key Skills:
Experience of working in at least one or more of the following:
- Customer Services
- Contact Centres
- Telephone based service
- Healthcare
We are also looking for the following skills and experience:
- good communication, listening and interpersonal skills
- readiness to challenge the status quo
- confidence to bring new ideas and suggest improvements
- ability to work under pressure
- commitment to organisational development and learning
- ability to work on won imitative
- flexible approach to work
- client and quality focused
- computer literate
- ability to work unsocial hours including 24/7 shift work and Bank Holidays
- Must be eligible to work in the UK and over 18 years of age
About Us
In addition to the above pay rates, we also offer:
- 25 days annual leave, increasing with service up to 28 days per year + bank holidays
- Company Pension Scheme (2.5%)
- 2x Life Assurance (2 x basic salary)
- 20 days sick pay on a 12 month rolling basis
- Maternity & Paternity Leave
- Eye care scheme
- Cycle 2 work scheme
- Blue Light Card and Practice Plus Group Perks
- Recommend a Friend scheme
- Employee assistant programme
- Annual employee recognition award ceremony
- Employee assistance programme, including support for you and your family
- Occupational health support
- Career development opportunities – access to continual professional development, internal opportunities within Practice Plus Group and more
If you’d like to learn more, please contact Nicola on
Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.
Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
Expected salary:
Location: Ipswich, Suffolk
Job date: Sun, 31 Dec 2023 08:45:02 GMT
