Job title: Italian speaking Travel Operations Executive
Company: French Selection
Job description: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role:
– Provide a high level Customer Service to European speaking customers
– Handle inbound communications and respond accordingly
– Respond and deal to all queries in a timely and efficient manner
– Work with internal departments to ensure the business is run efficiently
– Gain continuous knowledge of holiday group requirements and offers
– Able to negotiate supplier rates and always buy at the best possible price
– Attend familiarisation trips, trade fairs and meetings as directed.
Candidate’s Profile
– Excellent command of English
– Fluency in Italian with additional fluency in French – Advantageous
– Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar
– Good knowledge of UK as a destination and its tourism products
– Positive, Problem solver, confident and dynamic personality
– Good team player / Excellent communication skills
– Excellent attention to detail / IT literate
Salary
Up to £33,000 DOE + Benefits
Keywords
Customer Service, Customer Care, Customer Support, Administration, Sales Coordination, Travel, Tourism, Website, Villa, Chalet, Hotels, Flight, Airlines, Hospitality, Host, Travel assistant, Hotel receptionist, Travel agent, Holiday booking, Travel Specialist, French Speaker, Senior Tour Operations, inbound travel groups, Group Operators, French speaking, Italian speaking, Spanish Speaking, German speaking
Status
Live
Salary
Up to 33,000
Reference
777BA1
Location
London
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Expected salary: £33000 per year
Location: London
Job date: Sat, 02 Dec 2023 04:59:08 GMT
