Job title: IT Officer Job at Oaken Events Limited
Company:
Job description: Oaken Events Limited is an Event Planning and Management company committed to the planning and management of special and corporate events from start to finish with a touch of finesse and style.
We are recruiting to fill the position below:
Job Position: IT Officer
Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an experienced and dedicated IT Officer to join the Oaken Events Team and oversee all aspects of the organization’s information technology systems, software, hardware, and networks.
- The IT Officer will be responsible for managing the company’s IT infrastructure, providing technical support, ensuring data security, troubleshooting issues, and implementing new technology solutions to support business operations.
- The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proven track record in managing IT systems within the event management industry.
Responsibilities
IT Infrastructure Management:
- Oversee and maintain the company’s IT infrastructure, including servers, networks, operating systems, and telecommunications systems.
- Ensure the smooth operation of all IT systems and promptly troubleshoot and resolve any technical issues that may arise.
- Monitor system performance, install upgrades, manage backups, and implement disaster recovery plans to minimize downtime.
Technical Support:
- Provide technical support to staff for hardware, software, and network-related issues.
- Respond to help desk requests, gather information, diagnose problems, and provide solutions or escalate issues as necessary.
- Develop and maintain documentation of IT procedures, troubleshooting steps, and user guides.
Data Security and Privacy:
- Ensure the integrity and security of company data by implementing and maintaining appropriate security measures, including firewalls, antivirus software, and access controls.
- Conduct regular audits and vulnerability assessments to identify and address potential security risks.
- Develop and enforce data privacy policies in compliance with relevant regulations (e.g., GDPR, CCPA)
Technology Procurement and Management:
- Evaluate, recommend, and manage the acquisition, implementation, and maintenance of hardware, software, and IT solutions.
- Develop and manage vendor relationships, negotiate contracts, and monitor service level agreements (SLAs).
- Stay updated on emerging technologies and trends in the event management industry to identify opportunities for innovation and improvement.
IT Training and User Support:
- Conduct IT training sessions for new and existing employees to enhance their understanding and usage of IT systems and tools.
- Develop training materials, manuals, and FAQs to facilitate self-help and empower users to resolve basic IT-related issues.
- Provide ongoing user support to ensure efficient and effective use of IT resources.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT management and support, preferably within the event management industry.
- Strong technical knowledge of networking, hardware, operating systems, and software applications.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
- Strong problem-solving and analytical thinking abilities.
- Proven ability to troubleshoot and resolve IT-related issues effectively and efficiently.
- Experience with data security and privacy protocols, including familiarity with relevant regulations.
Expected salary:
Location: Lekki, Lagos State
Job date: Wed, 10 Jan 2024 05:22:39 GMT
