<p><b>Job title:</b> InterGuide Air Services Current Available Job Opportunity- Apply Now<br />
<br /><b>Company:</b> </p>
<p><b>Job description</b>: InterGuide Air Services is a Travel Management Company (TMC) situated in the heart of Lagos, Nigeria. Our services include Ticketing and Reservation, Hotel Reservation/booking, Travel Arrangement – Excursion and Tour packages, Professional Travel Consultancy, Car Rental Services. Travel Insurance, Cruise, Visa Assistance &; Procurement, Protocol (After Sales Services). We are recruiting to fill the position below:</p>
<p> Job Title: Head of Agency<br />
 <br /> Location: Ikeja, Lagos<br />
 <br /> Employment Type: Full-time</p>
<p> <b>Job Objective</b> </p>
<ul>
<li>Responsible for oversight of all aspect of the agency&#8217;s operations, ensuring the delivery of high-quality travel services to clients, and managing the agency&#8217;s staff members.</li>
</ul>
<p> <b>Responsibilities</b> </p>
<ul>
<li>Develop and execute marketing, sales, and service strategies to drive business growth</li>
<li>Building, growing and developing online travel agency (OTA)</li>
<li>Manage budgets, financial performance, and maintain statistical and financial records</li>
<li>Monitor sales performance and implement initiatives to meet and exceed sales targets</li>
<li>Implement alternative and innovative ideas for achieving new business</li>
<li>Oversee the smooth, efficient running of the business</li>
<li>Stay abreast of industry products, services, and pricing</li>
<li>Oversee the use of reservation systems, online booking platforms, and other technology tools</li>
<li>Ensure that the agency&#8217;s technology infrastructure is up-to-date and effective</li>
<li>Monitor and report on KPIs and agency performance metrics</li>
<li>Stay updated on changes in travel regulations and advise the team accordingly</li>
<li>Provide sales/management reports to the President and other stakeholders</li>
<li>Analyze data to make informed decisions and improvements in services and operations</li>
<li>Deal with disciplinary matters and customer complaints.</li>
<li>Monitor industry trends and competition to adapt and refine the agency&#8217;s strategic direction</li>
<li>Identify opportunities for new markets, partnerships, and revenue streams</li>
<li>Liaise with travel partners, including airlines, hotels, and other travel service providers to manage bookings and schedules</li>
<li>Build and maintain strong client relationships by ensuring exceptional customer service</li>
<li>Drive a positive and motivated work environment</li>
<li>Provide training and development opportunities to staff members to enhance their skills and knowledge</li>
</ul>
<p> <b>Academic Requirements</b> </p>
<ul>
<li>Bachelor&#8217;s Degree / HND in Travel Management or related field.</li>
</ul>
<p> <b>Required Work Experience</b> </p>
<ul>
<li>15+ years&#8217; experience in the travel industry preferably in a large TMC</li>
<li>Must be able to speak, write, and speak English language fluently. A French speaker would be a bonus.</li>
<li>Proven experience in a leadership role within the travel industry, with a minimum of 5 years of management experience</li>
<li>Must have IATA experience and expertise</li>
<li>Strong knowledge of travel agency operations, booking system, and industry trends</li>
<li>Proficiency in the use of Sabre GDS and/or other GDS platforms</li>
</ul>
<p> <b>To Apply</b></p>
<p> Interested and qualified candidates should submit their CV to: , Cc: using the Job Title as the subject of the mail.</p>
<p> Application Deadline: 15th December, 2023.</p>
<p> Anybody asking you to pay money to schedule your interview or offer you job may be a scam<br />
<br /><b>Expected salary</b>:<br />
<br /><b>Location</b>: Ikeja, Lagos State<br />
<br /><b>Job date</b>: Mon, 20 Nov 2023 08:13:48 GMT</p>
<p><a href="https://jobviewtrack.com/en-ng/job-191c417e481619074411536259535e545614/e658bb9770bf8f5a8595f524d398ae46.html?affid=d54dda8fa2db24c8445c282b3d357966"><b>Apply for the job now!</b></a></p>