Job title: Business Support Officer
Company: British Transport Police
Job description: 1
British Transport Police (BTP) is recruiting for a Business Support Officer on a Permanent, 18.5 hour Contract. The role is paying £13,587 per annum (£27,174 FTE).
The role can be based at any of our C division hub locations (Birmingham, Manchester, Leeds, Cardiff, Reading or Bristol). However, BTP support a hybrid working model with a blend of office and home working. BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year. The world in which we work is fast paced, operationally and commercially demanding, and constantly changing. As a Business Support Officer, you will provide an efficient business support service to the subdivision and divisional senior management team, working in collaboration with the other Business Support Officers across the force. You will respond and manage internal and external stakeholder queries. including the preparation of reports, events and supporting the coordination of the delivery of strategic divisional meetings.
As a Business Support Officer, you will be required to:
- Develop and maintain professional and effective internal and external stakeholder relations
- Prepare and collate timely reports, briefing papers and presentations tailoring them according to the audience.
- Coordinate and facilitate event planning (such as confirmations in rank, award and commendation ceremonies) as well as the provision of local recognition letters and divisional resilience as required.
- Organise and facilitate the effective delivery of essential subdivisional/divisional business critical meetings.
Further information about the role can be found in the attached job description. The successful Business Support Officer will be required to evidence the following:
- Exceptional communication and interpersonal skills with stakeholders.
- Strong team working skills
- Excellent planning and organisational skills
- High level of problem-solving skills, and ability to problem solve in a high pressure fast paced environment.
- Attention to detail, ability to summarise information from a wide variety of sources
- Intermediate O365 skills including Outlook, Excel, PowerPoint, Teams, Word, One Drive and SharePoint.
If you are interested in applying to the role, then please do not delay as interviews will be held as soon possible. In return for your experience, we can offer you:
- Up to £13,587 per annum (£27,174 FTE).
- Yearly base salary increments (subject to satisfactory performance in previous PDR year)
- Working from home allowance available to purchase suitable equipment for blended & home working.
- 28 days annual leave pro-rata , plus bank holidays
- Family friendly policies including up to 26 weeks paid maternity and adoption leave
- Bespoke benefits platform and access to Blue Light Card
- Development opportunities including fully funded apprenticeships
- Employee assistance programme and dedicated wellbeing hub
- Excellent Pension scheme
BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.
At BTP we are proud guardians of the railway and it is crucial that we represent the diverse communities we serve and protect. As ‘One BTP’ across the UK, we know that diversity, inclusion and belonging help us improve our decision making, foster creativity and drive innovation so all our people can thrive.
Our vacancies are open to everyone and all appointments are made based on merit. So that we can become more diverse we encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, women, people who have a disability, those who are neurodiverse and persons who identify as LGBTQI+. We use positive action to encourage potential candidates from underrepresented groups through targeted workshops or advice sessions. If you have the skills, experience and values that here in BTP we pride ourselves on then we would welcome you to apply.
For more information on Positive Action please click or email the team on
If you have any questions about the application process, please email our friendly and helpful team where we will be happy to help you: . If your question related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.
In order to apply, you must have the permanent right to live and work in the UK and have been resident in the UK for the previous 3 years. You will be asked these and other questions to determine your eligibility to work for British Transport Police when you start your application and you must answer honestly.
BTP has undertaken a review of Police Staff pensions and as a result of this the Police Staff pension will be changing. The current police staff pension is a Defined Benefit scheme which is administered by the Railways Pension scheme. This is applicable to new starters who join before the 1st of October 2023. The new pension scheme which is launching is a Defined Contribution scheme which is administered by Royal London. The new pension scheme has been approved with an expected introductory date of 1st October 2023.- Therefore, any new starters that join on the 1st of October and after will be inducted onto the new defined contribution pension scheme. If you have any queries, please contact the pensions team –
Internal candidates must have completed their probation for their current substantive posting and can only apply in tenure if Head of Department approval is emailed to prior to the vacancy closing. Internal candidates must confirm that they are not subject to formal action plans for sickness/complaints/discipline or poor performance and that all mandatory training courses have been attended and are in ticket/up to date. A minimum rating of 3 (performing) or a rating of U (no rating) must have been achieved on the last reporting year PDR.
Expected salary: £13587 per year
Location: United Kingdom
Job date: Wed, 06 Dec 2023 01:40:30 GMT
