<p>
</p>
<div>
<p>Can you oversee customer service team? If yes, then one of these over 400 Customer Service Clerks Supervisor Jobs is for you. Some pay as high as $25 per hour. Continue reading to see exactly how to apply for any of the Customer service clerks supervisor jobs in Canada. <span id="more-16984"/></p>
<h2><span id="Customer_Service_Clerks_Supervisor">Customer Service Clerks Supervisor</span></h2>
<p>As a <strong>customer service clerks supervisor in Canada</strong>, you will be responsible for overseeing the customer service team and ensuring that customers receive prompt, efficient, and accurate service.</p>
<p>This may include tasks such as hiring and training customer service clerks, setting performance goals and objectives, monitoring employee performance, and handling customer complaints and issues.</p>
<p>The customer service clerks supervisor may also be responsible for managing budgets, tracking sales data, and developing strategies to improve customer satisfaction.</p>
<p>In order to be effective in this role, a customer service clerk supervisor should have strong communication and interpersonal skills, as well as the ability to lead and motivate a team.</p>
<p><img decoding="async" class="aligncenter size-full wp-image-18337" src="https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-2.jpg?resize=735%2C413&;ssl=1" alt="Can you oversee customer service team? If yes, then one of these over 400 Customer Service Clerks Supervisor Jobs is for you. Some pay as high as $25 per hour. Continue reading to see exactly how to apply for any of the Customer service clerks supervisor jobs in Canada." width="735" height="413" title="429+ Urgent Customer Service Clerks Supervisor Jobs in Canada | Apply Now 2" srcset="https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-2.jpg?w=1024&;ssl=1 1024w, https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-2.jpg?resize=300%2C169&;ssl=1 300w, https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-2.jpg?resize=768%2C432&;ssl=1 768w" sizes="(max-width: 735px) 100vw, 735px" data-recalc-dims="1"/></p>
<h2><span id="How_to_be_effective_as_a_Customer_Service_Clerk_Supervisor">How to be effective as a Customer Service Clerk Supervisor</span></h2>
<p>Being an effective customer service clerk supervisor involves several key responsibilities and skills:</p>
<ol>
<li><strong>Setting clear expectations:</strong> It is important to establish clear expectations for your team, including the level of service that is expected, the appropriate way to handle customer complaints, and any specific processes or procedures that should be followed.</li>
<li><strong>Providing training and support:</strong> It is important to provide your team with the necessary training and support to enable them to effectively serve customers. This may involve providing resources such as training materials, access to customer service software, and regular coaching and feedback.</li>
<li><strong>Leading by example:</strong> As a supervisor, it is important to model the behavior you expect from your team. This means demonstrating excellent customer service skills yourself, and being willing to jump in and help out when needed.</li>
<li><strong>Managing team performance:</strong> It is important to regularly review the performance of your team, and provide feedback and support as needed. This may involve setting performance goals and conducting regular performance evaluations.</li>
<li><strong>Resolving customer complaints:</strong> As a supervisor, it will be important to have the skills and knowledge to effectively resolve customer complaints. This may involve using active listening and empathy, and being able to find solutions that are satisfactory to both the customer and the company.</li>
<li><strong>Staying organized and on top of tasks:</strong> It is important to stay organized and on top of tasks in order to effectively manage your team and ensure that customer needs are being met. This may involve using tools such as task lists and calendars to stay on track.</li>
</ol>
<p>Overall, being an effective customer service clerk supervisor requires strong Interpersonal and communication abilities, as well as the capacity to inspire and lead a team, and the ability to handle challenging situations with tact and professionalism.</p>
<p> </p>
<h2><span id="Description_of_Customer_service_clerks_supervisor">Description of Customer service clerks supervisor</span></h2>
<p>Customer and information services supervisors supervise and coordinate the activities of workers in the following unit groups: Customer service representatives – financial institutions and Other customer and information services representatives.</p>
<p>They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.</p>
<h2><span id="Job_duties_of_a_Customer_service_clerks_supervisor">Job duties of a Customer service clerks supervisor</span></h2>
<ul class="nocmainduty">
<li>Supervise, coordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions</li>
<li>Examine and verify accuracy of work and authorize routine deposits and withdrawals</li>
<li>Establish work schedules and procedures</li>
<li>Coordinate activities with other work units or departments</li>
<li>Resolve work-related problems and prepare and submit progress and other reports</li>
<li>Identify training needs and train workers in job duties and company policies</li>
<li>Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work</li>
<li>May perform the same duties as workers supervised.</li>
<li>Supervise, coordinate, assign, and review the work of clerks and agents engaged in conducting surveys and interviews, collecting and compiling statistics, providing information and customer service, and writing correspondence including emails and preparing materials</li>
<li>Establish work schedules and procedures</li>
<li>Coordinate activities with other units and departments</li>
<li>Prepare and submit progress reports and other documentation</li>
<li>Identify training needs and train workers in job duties and company policies</li>
<li>Ensure the smooth operation of computer systems and equipment and arrange for maintenance and repair work</li>
<li>May perform the same duties as workers supervised.</li>
</ul>
<p> </p>
<h2><span id="Job_titles_of_a_Customer_service_clerks_supervisor">Job titles of a Customer service clerks supervisor</span></h2>
<ul>
<li><span class="frenchcapitalize">Call centre agent supervisor</span></li>
<li><span class="frenchcapitalize">Contact centre supervisor</span></li>
<li><span class="frenchcapitalize">Current accounts supervisor</span></li>
<li><span class="frenchcapitalize">Customer service representatives supervisor – financial services</span></li>
<li><span class="frenchcapitalize">Information clerks supervisor</span></li>
</ul>
<h2/>
<h2><span id="Employment_requirements_as_a_Customer_service_clerks_supervisor">Employment requirements as a Customer service clerks supervisor</span></h2>
<p class="">This is what you typically need for the job.</p>
<ul>
<li>Experience in the occupation supervised is required.</li>
<li>Completion of college or industry courses related to bookkeeping and customer services may be required.</li>
</ul>
<p> </p>
<h2><span id="Tasks">Tasks</span></h2>
<div class="col-md-12">
<ul class="sk-group">
<li>Conduct performance reviews</li>
<li>Perform same duties as workers supervised</li>
<li>Recruit and hire staff</li>
<li>Co-ordinate, assign and review work</li>
<li>Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work</li>
<li>Establish work schedules and procedures and co-ordinate activities with other work units or departments</li>
<li>Examine and verify accuracy of work and authorize routine deposits and withdrawals</li>
<li>Identify training needs and train workers in job duties and company policies</li>
<li>Requisition materials and supplies</li>
<li>Resolve work-related problems and prepare and submit progress and other reports</li>
</ul>
</div>
<h2/>
<h2><span id="Skills_and_knowledge_as_a_Customer_service_clerks_supervisor">Skills and knowledge as a Customer service clerks supervisor</span></h2>
<p class="">The following skills and knowledge are usually required as a Customer service clerks supervisor in Canada.</p>
<div class="col-md-4">
<h3 class="blue-text"><span id="Skills"><span class="text-center">Skills </span></span></h3>
<ul class="sk">
<li><strong>Service and Care</strong>
<ul class="sk-group">
<li>Cleaning and House/Shop Keeping</li>
<li>Tending to Daily Needs</li>
<li>Cooking, Preparing, Serving</li>
<li>Serving Others</li>
<li>Protecting and Enforcing</li>
<li>Treating People/Animals</li>
<li>Counselling and Nurturing</li>
</ul>
</li>
<li><strong>Communication </strong>
<ul class="sk-group">
<li>Interviewing</li>
<li>Promoting and Selling</li>
<li>Advising and Consulting</li>
<li>Professional Communicating</li>
<li>Teaching and Training</li>
<li>Liaising and Networking</li>
<li>Negotiating and Adjudicating</li>
</ul>
</li>
<li><strong>Analysis </strong>
<ul class="sk-group">
<li>Inspecting and Testing</li>
<li>Analyzing Information</li>
<li>Examining and Diagnosing</li>
<li>Planning</li>
<li>Researching and Investigating</li>
<li>Projecting Outcomes</li>
</ul>
</li>
<li><strong>Management </strong>
<ul class="sk-group">
<li>Supervising</li>
<li>Recruiting and Hiring</li>
<li>Co-ordinating and Organizing</li>
<li>Evaluating</li>
<li>Allocating and Controlling Resources</li>
<li>Leading and Motivating</li>
<li>Strategic Planning</li>
</ul>
</li>
</ul>
</div>
<div class="col-md-4">
<h3 class="blue-text"><span id="Knowledge"><span class="text-center">Knowledge</span></span></h3>
<ul class="sk">
<li><strong>Business, Finance and Management</strong>
<ul class="sk-group">
<li>Client Service</li>
<li>Marketing</li>
<li>Sales</li>
<li>Clerical</li>
<li>Personnel and Human Resources</li>
<li>Accounting</li>
<li>Economics</li>
<li>Finance</li>
<li>Business Administration</li>
<li>Business Management</li>
</ul>
</li>
</ul>
</div>
<p> </p>
<h2><span id="Salary_of_a_Customer_service_clerks_supervisor">Salary of a Customer service clerks supervisor</span></h2>
<p>As a Customer Service Clerks Supervisor, you will earn between $16 and $39.49 per hour in Canada.</p>
<p>Also note that according to the <strong>Government of Canada’s Job Bank</strong>, the median salary for a customer service clerks supervisor in Canada is $51,000 per year. This may vary based on factors such as the company, industry, location, and an individual’s education and experience.</p>
<p><img decoding="async" class="aligncenter size-full wp-image-18338" src="https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-3.jpg?resize=735%2C490&;ssl=1" alt="Can you oversee customer service team? If yes, then one of these over 400 Customer Service Clerks Supervisor Jobs is for you. Some pay as high as $25 per hour. Continue reading to see exactly how to apply for any of the Customer service clerks supervisor jobs in Canada." width="735" height="490" title="429+ Urgent Customer Service Clerks Supervisor Jobs in Canada | Apply Now 3" srcset="https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-3.jpg?w=1024&;ssl=1 1024w, https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-3.jpg?resize=300%2C200&;ssl=1 300w, https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2022/06/Customer-service-clerks-supervisor-3.jpg?resize=768%2C512&;ssl=1 768w" sizes="(max-width: 735px) 100vw, 735px" data-recalc-dims="1"/></p>
<p> </p>
<h2 style="text-align: center;"><span id="Customer_service_clerks_supervisor_needed_by_THE_UPS_STORE"><span style="color: #800000;">Customer service clerks supervisor needed by THE UPS STORE</span></span></h2>
<h3 class="subtitle"><span id="Job_details"><span style="text-decoration: underline;"><span style="color: #993300; text-decoration: underline;">Job details</span></span></span></h3>
<p><span class="wb-inv"><strong>Location:</strong> </span><span class="city">Edmonton, AB (The UPS Store #453 Edmonton<br />13548 97 STR NW<br />Edmonton Alberta – T5E 4E2)</span></p>
<p><span class="wb-inv"><strong>Salary:</strong> </span><span class="attribute-value">27.00 hourly</span> for 35 hours per week</p>
<p><span class="wb-inv"><strong>Terms of employment:</strong> </span><span class="attribute-value">Permanent employment, Full time, </span> <span class="attribute-value">Day, Evening, Weekend, Shift, Morning</span></p>
<p><strong><span class="wb-inv">Start date: </span></strong>Starts as soon as possible</p>
<p> </p>
<div class="job-posting-detail-requirements ">
<h3><span id="Overview"><span style="text-decoration: underline;"><span style="color: #993300; text-decoration: underline;">Overview</span></span></span></h3>
<div id="comparisonchart" class="comparisonchart">
<h4><span id="Languages">Languages</span></h4>
<p>English</p>
<h4><span id="Education">Education</span></h4>
<ul class="csvlist ">
<li>Secondary (high) school graduation certificate</li>
</ul>
<h4><span id="Experience">Experience</span></h4>
<p>1 year to less than 2 years</p>
<div>
<h3><span id="Responsibilities"><span style="text-decoration: underline;"><span style="color: #993300; text-decoration: underline;">Responsibilities</span></span></span></h3>
<h4><span id="Tasks1">Tasks</span></h4>
<ul class="csvlist">
<li>Co-ordinate, assign and review work</li>
<li>Establish work schedules and procedures and co-ordinate activities with other work units or departments</li>
<li>Identify training needs and train workers in job duties and company policies</li>
<li>Resolve work-related problems and prepare and submit progress and other reports</li>
</ul>
<h4><span id="Supervision">Supervision</span></h4>
<ul class="csvlist">
<li>Customer service clerk</li>
<li>3-4 people</li>
</ul>
</div>
<div>
<h3><span id="Additional_information"><span style="text-decoration: underline; color: #993300;">Additional information</span></span></h3>
<h4><span id="Work_conditions_and_physical_capabilities">Work conditions and physical capabilities</span></h4>
<ul class="csvlist">
<li>Attention to detail</li>
<li>Fast-paced environment</li>
<li>Tight deadlines</li>
<li>Work under pressure</li>
</ul>
<h4><span id="Personal_suitability">Personal suitability</span></h4>
<ul class="csvlist">
<li>Client focus</li>
<li>Dependability</li>
<li>Organized</li>
<li>Reliability</li>
<li>Team player</li>
</ul>
<h3><span id="How_to_apply"><span style="text-decoration: underline;"><span style="color: #993300; text-decoration: underline;">How to apply</span></span></span></h3>
<h4><span id="By_email">By email</span></h4>
<p><span class="__cf_email__" data-cfemail="ef85808d9cc19a9c9f9c9b809d8aaf88828e8683c18c8082">[email protected]</span></p>
</div>
</div>
<h2><span id="Latest_Customer_Service_Clerks_Supervisor_Jobs_in_Canada">Latest Customer Service Clerks Supervisor Jobs in Canada</span></h2>
<p>Below are the latest, urgent and highly paid Customer Service Clerks Supervisor job in Canada.</p>
</div>
<p> </p>
<p>Thanks.</p>
<div id="rank-math-rich-snippet-wrapper">
<h5 class="rank-math-title"><span id="429_Urgent_Customer_Service_Clerks_Supervisor_Jobs_in_Canada_Apply_Now_-_Canada_Jobs">429+ Urgent Customer Service Clerks Supervisor Jobs in Canada | Apply Now &#8211; Canada Jobs</span></h5>
<div class="rank-math-review-image">
<img decoding="async" src="https://i0.wp.com/jobbank.schoolcollege.ng/wp-content/uploads/2023/01/Customer-Experience-Support-Representative.jpg?fit=300%2C177&;ssl=1" alt="Customer Experience Support Representative" title="429+ Urgent Customer Service Clerks Supervisor Jobs in Canada | Apply Now 4"/>
</div>
<div class="rank-math-review-data">
<p>Can you oversee customer service team? If yes, then one of these over 400 Customer Service Clerks Supervisor Jobs is for you. Some pay as high as $25 per hour. Continue reading to see exactly how to apply for any of the Customer service clerks supervisor jobs in Canada.</p>
<p>
<strong>Salary: </strong><br />
27.00 </p>
<p>
<strong>Salary Currency: </strong><br />
CAD </p>
<p>
<strong>Payroll: </strong><br />
HOUR </p>
<p>
<strong>Date Posted: </strong><br />
2024-02-01 </p>
<p>
<strong>Posting Expiry Date: </strong><br />
2024-08-21 </p>
<p>
<strong>Employment Type : </strong><br />
FULL_TIME </p>
<p>
<strong>Hiring Organization : </strong><br />
THE UPS STORE </p>
<p>
<strong>Organization URL: </strong><br />
https://www.theupsstore.ca/453/ </p>
<p>
<strong>Organization Logo: </strong><br />
https://www.theupsstore.ca/453/wp-content/themes/theupsstore-local-v2/dist/images/upsstore-2021-logo-en-blk.svg </p>
<p>
<strong>Location: </strong><br />
PostalAddress, The UPS Store #453 Edmonton 13548 97 STR NW &#8211; , Edmonton, Alberta, T5E 4E2, Canada </p>
<p>
<strong>Education Required: </strong>
</p>
<p>
<strong>Experience Required: </strong><br />
5 Months </p>
</div>
</div>
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