Job description: Wema Bank Plc – Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the following positions below:

1.) Head, Credit Cards Business

Job Location: Lagos
Job type: Full-time

About the Job

• Build & establish companies Credit Cards Business.
• Responsible for developing a marketing strategy, product value propositions, pricing & positioning for the range of Credit Card products.
• Work with Advertising and PR agencies to ensure visibility and positioning of the Brand & products.
• Responsible for product design, packaging, communication, promotions, and customer insights.
• Monitor operational excellence and propose reengineering.
• Focus on customer orientation, service standard and service quality.
• Explore market to increase business profitability.
• Responsible for activation, usage & retention programs.
• Develop & implement programs for increasing card spending & improving the % of revolvers.
• Interface with card schemes to ensure compliance, remain conversant with emerging trends and to leverage relationships to the company’s advantage.
• Spearhead Co-brand & affinity programs to enhance market share.
• Planning, directing and managing of Sales Team.
• Ensure Compliance issues of regulatory authorities.

2.) Head, Government Collections

Job Location: Lagos
Job type: Full-time

About the Job

• Drive Digital and Partnership business of the Bank across verticals leveraging various e-payments and collections platforms i.e., payment and collection solutions, Mobile and Web acquisition options, POS, QR, Virtual Accounts and USSD
• Provide Market intelligent information to over 120 branch networks to drive customer acquisition for collections.
• Identify customers payments and collections and proffer solutions (API implementation/customize solution)
• Drive Card Present & Non-Present transactions through Digital Transformation for the Bank
• Ensure Bank’s Web Acquiring, e-Commerce, and Agency Banking business across over 120 branches to drive billion naira in collections.
• Participate to execute the Banks’ digital products to execute government collections initiative collection platform, Virtual Account, ALAT deals and rewards and strengthen the Alat by Wema.
• Run agile and deploy the right tools to meet customer acquisition.
• Oversee Implementation of e-payment and collection solution across government businesses (Education, Health, e-Government, and private MDAs).
• Develop new Digital products to drive businesses/enhance customer service experience of the bank.
• Strategic initiation and development of B2G and C2G digital products to unlock opportunities for the Bank to drive customer acquisition.
• Manage partnerships with 3rd party solution providers (FinTech’s), customers and regulatory authorities.
• Strategic formulation of initiatives to drive partnerships of G2B and G2C customer acquisition using collection and payment platforms.
• Work closely with key stakeholders to drive partnership business across all levels of government.

3.) Relationship Management Officer (Commercial)

Job Location: Lagos
Job type: Full-time

About the Job

• To contribute to commercial business development, execution of branch commercial sales plans, to achieve desirable profitability.
• To support the Branch Manager to grow a portfolio of profitable customers in pursuit of specific sales, service, growth, and opportunity targets.
• To contribute to a strong customer-focused service culture in the Branch.
• To book quality risk asset and monitor for effective and efficient performance of such loans.
• To foster a productive, value-adding relationship between the bank and customers.

Expected salary:

Location: Lagos

Job date: Fri, 29 Dec 2023 08:27:30 GMT

Apply for the job now!

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