Job description: Start Date: July 2024

Duration: 12 Months

Location: EMEA Headquarters, Watford, Hertfordshire

We are thrilled to share this fantastic opportunity for an intern to join our Europe, Middle East & Africa (EMEA) Opening & Transition team. As the EMEA Opening & Transitions intern, you will support with a range of administrative and operational activities. It is a great opportunity to experience hotel openings & conversions milestones both from an operational and corporate side of our business, and you will gain exposure to numerous different projects.

From day one, our placement students are fully integrated into Team Hilton and are involved in different aspects of the business. Our placements offer vast exposure and opportunities, such as networking with senior executives, involvement in regional conferences and for some, international travel.

Based in our EMEA headquarters, Watford, you will also benefit from a subsidised restaurant, a games area and a free in-house gym, featuring state-of-the-art equipment, including Peloton. Watford is super conveniently located, just under 20 mins train ride away from the buzz in central London, so perfect to live a London lifestyle without the cost.

Within the EMEA Corporate offices, you will be part of a cohort of 40+ Interns, working across various corporate teams and involved in our leading intern programme. This includes regular connect meetings, short assignments and feedback sessions designed to support your development.

The Opportunity

As EMEA Hotel Openings & Transitions intern you will support the team with a range of administrative and operational activities. This position will centrally support the openings & transitions processes, agnostically for all hotels, with key responsibilities being:

• Day-to-day execution of prioritized initiatives to support onboarding of new hotels.
• Complete regular pre openings tasks, support the new hotel onboarding process, reducing the timeline of the opening process, ensuring hotel teams are focusing on property specific onboarding milestones.
• Support the hotel’s commercial and operational readiness.
• Regularly update and refresh support materials, hotel facing documents and tutorials, knowledge articles and processes to ensure these always reflect the latest brand voice and positioning, cross functional opening tasks.
• Support Senior Manager and Director Openings & Transitions Central Services with the hotel transition process.
• Support the Senior Manager Openings & Transitions Central Services with administrative tasks.
• Own and deliver a number of projects, monitoring and presenting findings back to the team.
• This placement will work with the wider Brands & Central Operations team and in particular with the Brand Performance Support EMEA team.

As the EMEA Hotel Openings & Transitions intern you will predominantly provide support activities including:

• Daily support of hotels in pre-opening/transitions.
• Complete pre-opening/transition tasks & milestones on behalf of hotels.
• Ensure process timelines are met and all objectives are delivered on time for a successful opening/transition.

You will also be involved in content activities, including supporting the team with video tutorials, fact sheets and similar product solutions made available to our hotels. As well as planning & organising activities, including, planning daily, weekly, monthly and quarterly openings & transition support schedules and engagements. Travel may be required for internal meetings and some hotel openings.

Why choose us?

Embarking on our year in industry programme is a transformative journey, encompassing a structured framework of learning and development activities. Here’s what you can look forward to:

• Learning and Development: Placement students have access to online learning and in-person workshops to enhance their skills and contribute meaningfully to ongoing projects.
• Networking: Our programme offers our interns the chance to connect with professionals in their chosen industry, paving the way for valuable relationships.
• Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve.
• Cross-Exposure: Opportunity to gain insight into another function.
• Hilton Perks: Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.
• Competitive Salary & Benefits: £22,000 Gross PA & private healthcare.

What are we looking for?

As with any job, we do have certain criteria that you will need to meet in order to be considered for this amazing opportunity. These are detailed as follows;

• First and foremost, Hilton is a hospitality company and we are looking for individuals with a strong sense of alignment to our culture and values.
• Must be in your second year of undergraduate study at the point of application studying a degree with a year in industry.
• Studying for a Hospitality or Business Management related degree is preferred; however, we will consider applicants from other disciplines providing you are able to demonstrate a strong desire to progress in a career in this area.
• Must be available to start in July 2024, for the full 12-month duration
• Must be eligible to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university in order to be eligible to undertake a placement here.
• Must be fluent in English (speaking, reading and writing).
• The ideal candidate will have at least an interest in the hotel/hospitality industry.
• Excellent communication and presentation skills.
• Exceptionally organized and comfortable prioritizing tasks and working to deadlines.
• Additional EMEA language skills would be advantageous, although not essential.

What is it like working for Hilton?

Hilton is one of the world’s largest and fastest-growing hospitality companies, with over 7,000 hotels in 123 countries & territories. Today we have a portfolio of 22 brands across luxury, high-end lifestyle, suites, full service and affordable hotel categories. Our flagship Hilton Hotels & Resorts brand is the most recognised hotel brand in the world.

We have an incredible culture which makes Hilton a great place to work. As a company we are consistently endorsed by our employees as a Great Place To Work, where for the last 2 years we have ranked in the top 3 companies in the UK and in the world. For the last five years we have also been voted by UK students as the most popular Graduate Recruiter in the Hospitality, Leisure and Tourism sector (TargetJobs Awards 2021).

We value and celebrate our team members diversities and individualism and foster a culture of belonging across our organisation. Joining Hilton will give you the opportunity to contribute to our rich culture and give back to the community. Our Team Member Resource Groups in UK focus on Abilities, Generations, Pride, Women’s and Ethnic representation. You can find details on our Culture page.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of the role. Please contact us to request accommodation.

Beyond the Placement

Once you have been on placement with us you are part of Team Hilton and whilst we cannot always guarantee an offer of employment after your studies, we like to keep in touch. Many interns have successfully re-joined Hilton upon completion of their degree. To give you a few examples, we currently have former interns working for us in Finance, Marketing, Sales, HR, Supply Management, Engineering… The list goes on!

Selection Process

Please apply now, applications close on Sunday 19th November 2023. Our placements are extremely popular, therefore please bear with us whilst we process your application as we want to ensure that each applicant is given the consideration that they deserve.

If successful in your application, you’ll be invited to complete a digital one-way video interview and an online assessment, this allows us to learn more about you and whether this placement might be a great fit! So please do look out for our email updates and we encourage you to complete each next step as soon as possible. The EMEA Graduate Recruitment Team will then contact you and inform you of the outcome and (if applicable) a final interview with one of our hiring managers.

Good luck, we are looking forward to meeting you!

Expected salary: £22000 per year

Location: Watford, Hertfordshire

Job date: Thu, 05 Oct 2023 02:52:44 GMT

Apply for the job now!

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