Technical Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/technical/ Sun, 21 Jan 2024 10:54:30 +0000 en-US hourly 1 https://i0.wp.com/toptechblitz.com.ng/wp-content/uploads/2024/01/cropped-Blue-and-Red-Abstract-Breaking-News-Politics-Logo-1.png?fit=32%2C32&ssl=1 Technical Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/technical/ 32 32 213894740 Data Center Technical Operations Engineer I https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-3/ https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-3/#respond Sun, 21 Jan 2024 10:54:30 +0000 https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-3/ Job title: Data Center Technical Operations Engineer I Company: TekWissen Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… the Need Business Group & Key Projects Reason for Request: New Temporary Worker Can you give me a little detail… Expected salary: Location: Herndon, VA [...]

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Job title: Data Center Technical Operations Engineer I

Company: TekWissen

Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… the Need Business Group & Key Projects Reason for Request: New Temporary Worker Can you give me a little detail…

Expected salary:

Location: Herndon, VA

Job date: Thu, 04 Jan 2024 23:11:50 GMT

Apply for the job now!

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Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program https://toptechblitz.com.ng/senior-technical-advisor-usaid-power-africa-empower-nigeria-program/ https://toptechblitz.com.ng/senior-technical-advisor-usaid-power-africa-empower-nigeria-program/#respond Sat, 20 Jan 2024 05:23:59 +0000 https://toptechblitz.com.ng/senior-technical-advisor-usaid-power-africa-empower-nigeria-program/ Job title: Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program Company: DT GLOBAL Job description: Company description DT Global works in partnership with communities, governments, and the private sector to deliver innovative solutions that transform lives. DT… Job Ad & Profile Description Position : Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program Position Summary: DT [...]

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Job title: Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program

Company: DT GLOBAL

Job description: Company description DT Global works in partnership with communities, governments, and the private sector to deliver innovative solutions that transform lives. DT…

Job Ad & Profile Description

Position : Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program

Position Summary:

DT Global seeks a Senior Technical Advisor for the anticipated U.S. Agency for International Development’s Power Africa Empower Nigeria program. The program has three ambitious, interconnected objectives to: 1) end energy poverty; 2) accelerate a carbon free future; and 3) bolster energy sector investment and innovation.

Under objective 1, ending energy poverty, the Empower Nigeria program will increase the availability of and access to affordable, reliable, sustainable, and clean energy in Nigeria to reach measurable economic growth and achieve development outcomes, such as reducing poverty, improving livelihoods, and increasing inclusive access to electricity – enabled services in areas such as health, education, sanitation and food security. Activities under this objective will also support the accelerated connection of more Nigerian homes, businesses, and institutions to electricity and increase its productive use.

Through objective 2, accelerating a carbon free future, Empower Nigeria will work reduce greenhouse gas emissions from the energy sector by supporting cleaner electricity generation delivered by the grid and accelerating distributed renewable energy projects. The program will also support government resource planning leading to the adoption and integration of renewable energy sources and solutions to meet climate action commitments.

Under objective 3, Empower Nigeria will help crowd-in new technologies, innovations, and financing that scales access and impact, increase access to private capital investment, including improved uptake of climate funds, and working in partnership with state governments and regional West African institutions to improve the enabling environment for energy sector investment and innovation.

The senior technical advisor is responsible for providing overall technical leadership to achieve Empower Nigeria’s expected results. This position will be based in Abuja, with frequent travel within Nigeria required. Final recruitment for this position is contingent on a contract award to DT Global and is subject to USAID approval.

Primary Responsibilities:

  • Providing technical leadership in delivery of expected results.
  • Managing, supervising and coordinating technical services, prioritizing the activities in-country, and providing thought leadership and technical support as needed to accelerate a support activity.
  • Regularly liaising with the Power Africa Coordinator’s Office, USAID missions, and other USG agencies, as appropriate.
  • Maintaining strong relationships with relevant regional organizations, such as the African Development Bank, and with private sector companies and host country governments.

Required profile for job ad : Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program

Education & Minimum Qualifications:

  • Bachelor’s degree.
  • Minimum ten (10) years of management experience implementing energy programs.
  • Africa work experience is preferred.
  • Excellent analytical abilities and track- record of effectively communicating complex issues and recommendations to policymakers, regulators, and non- technical decision-makers.
  • Demonstrated ability to promptly address ad hoc requests in a similar capacity.

Core Competencies:

TEAMWORK:

  • Works cooperatively and effectively with others to achieve common goals. Participates in building a culture characterized by inclusion, trust and commitment.

COMMUNICATION:

  • Effectively conveys information and expresses thoughts professionally. Demonstrates effective use of listening skills and displays openness to other people’s ideas and thoughts.

ADAPTABILITY:

  • Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.

CUSTOMER/CLIENT FOCUSED:

  • Anticipates, monitors and meets the needs of customers and responds to them in an appropriate and responsive manner.

DIVERSITY AND INCLUSION:

  • Conveys respect for diverse individuals and perspectives; models inclusive behavior and treats everyone fairly.

PROFESSIONALISM:

  • Displays appropriate and ethical behavior, integrity and personal presentation in the workplace always; demonstrates respectful communication for others, both verbal and non-verbal.

We thank all applicants for their interest. Only short-listed candidates will be contacted.

Job criteria for job ad : Senior Technical Advisor, USAID/Power Africa Empower Nigeria Program Job category :

Management

R&D, project management
Industries :

Social, public and human services
Employment type :

Permanent contract – Fixed-term contract
Region :

Expected salary:

Location: Abuja, FCT

Job date: Sat, 25 Nov 2023 23:11:25 GMT

Apply for the job now!

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SAP Technical Systems Analyst III – ABAP Developer https://toptechblitz.com.ng/sap-technical-systems-analyst-iii-abap-developer/ https://toptechblitz.com.ng/sap-technical-systems-analyst-iii-abap-developer/#respond Thu, 18 Jan 2024 20:07:09 +0000 https://toptechblitz.com.ng/sap-technical-systems-analyst-iii-abap-developer/ Job title: SAP Technical Systems Analyst III – ABAP Developer Company: Canadian Blood Services Job description: Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our [...]

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Job title: SAP Technical Systems Analyst III – ABAP Developer

Company: Canadian Blood Services

Job description: Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

​Job category: Information technology
Job posting ID: 5426

​Employment status: Temporary full-time
Position’s anticipated start date: 2024-02-26
Position’s anticipated end date: 2025-02-28

Classification: PTS/MGT/IT B
Salary/Rate of pay: $77,500 – $91,000

Application deadline: 2024-01-17
Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role
Canadian Blood Services is looking for a temporary full-time SAP Technical Systems Analyst III – ABAP Developer join our dynamic IT Internal Customer Experience team.

The IT Internal Customer Experience team is responsible for ensuring a positive and seamless experience for internal users within Canadian Blood Services who interact with IT services and systems.

In this role, you will be responsible to work within multiple SAP functional areas including HR, Finance, Materials Management, Plant Maintenance, Asset Management, SAP procurement and Ariba processes, ensuring appropriate levels of integration and information sharing between the team members in IT. You will also be responsible for supporting the use of SAP and its various platforms at Canadian Blood Services. This includes supporting SAP analysts and end users, using SAP information to conduct analysis, resolving end user issues, modifying existing SAP functionality and interfaces, and adding new capabilities.

Formula for success

  • Utilizing your technical expertise and interpersonal skills, you will work with clients and SAP functional analysts to evaluate requirements, determine recommended solutions and to design, develop and execute SAP changes.
  • Leveraging your knowledge and experience, you will actively participate in on-going development, support and continuous improvement of the SAP system and its technical landscape.
  • Capitalizing on your excellent communication and collaboration skills, you will engage in insightful discussions with internal business partners and IT service groups to troubleshoot and solve issues as they arise.
  • Understanding that documentation is key to knowledge transfer and system support, you will ensure that technical documentation is available, and knowledge is shared with appropriate resources.
  • Being resourceful, you will investigate and stay informed about SAP technology and associated 3rd party solutions for the business and technical processes supported, including solutions deployed by other blood agencies and related industries.
  • You will work both independently and within project teams and will effectively managing your workload. You will provide routine status updates on work progress, on the level of effort and timeline estimates to complete work items and identify conflicts when they arise.

Desired education and skills

  • Successful completion of post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Computer Science, Computer Engineering, or equivalent e.g., technology diploma and/or training in software development.
  • Five or more years of SAP experience, including 3 years of ABAP development experience.
  • Experience working with the following SAP modules and products: HR Pay, FICO, SD, MM, PM, QM, CRM and Ariba.
  • Experience with IMG, Web Dynpro, Smart Forms, Adobe Forms, SAPscript, Secure File Transfer Protocol, Idocs and Workflow is preferred.
  • Experience collaborating with subject matter experts and business partners to build requirements and develop robust technical solutions that drive business outcomes and deliver exemplary user experiences.
  • Excellent problem analysis, planning and organizational skills.

What we offer you

  • Payment in lieu of vacation.
  • Payment in lieu of benefits.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week.
  • You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
  • If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa – 2540 Lancaster Rd, quarterly for in-person team meetings when required.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.

Expected salary: $77500 – 91000 per year

Location: Ottawa, ON – Ancaster, ON

Job date: Thu, 11 Jan 2024 05:11:16 GMT

Apply for the job now!

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Data Center Technical Operations Engineer I https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-2/ https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-2/#respond Thu, 18 Jan 2024 01:32:07 +0000 https://toptechblitz.com.ng/data-center-technical-operations-engineer-i-2/ Job title: Data Center Technical Operations Engineer I Company: TekWissen Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs… Expected salary: Location: Herndon, VA Job date: Fri, 05 [...]

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Job title: Data Center Technical Operations Engineer I

Company: TekWissen

Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs…

Expected salary:

Location: Herndon, VA

Job date: Fri, 05 Jan 2024 23:18:36 GMT

Apply for the job now!

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Technical Sales Executive https://toptechblitz.com.ng/technical-sales-executive/ https://toptechblitz.com.ng/technical-sales-executive/#respond Tue, 16 Jan 2024 10:55:24 +0000 https://toptechblitz.com.ng/technical-sales-executive/ Job title: Technical Sales Executive Company: Elk Recruitment Job description: Position: Technical Sales Executive (HVAC) Location: Nationwide Salary: Negotiable D.O.E The Job: Exciting Opportunity for a Technical Sales Exec to join a leading suplier to the HVAC Industry Responsibilities: Development of sales and marketing strategy, along with associated implementation plans. Relationship management with existing and [...]

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Job title: Technical Sales Executive

Company: Elk Recruitment

Job description: Position: Technical Sales Executive (HVAC)

Location: Nationwide

Salary: Negotiable D.O.E

The Job: Exciting Opportunity for a Technical Sales Exec to join a leading suplier to the HVAC Industry

Responsibilities:

  • Development of sales and marketing strategy, along with associated implementation plans.
  • Relationship management with existing and potential customers.
  • Market research, analysis and segmentation
  • Budget and sales target management.
  • Negotiation and development of long term commercial agreements with customers.
  • Identifying and developing new business opportunities for the Company in Ireland, UK and EMEA.
  • Specifying product with End Users, Consultants/Design companies and Main Contractors.

Requirements:

  • Have excellent communication and interpersonal skills.
  • Have experience in B2B sales within a highly regulated international Life Sciences, Data Centres, Pharma and technical content.
  • Be able to build and maintain strong relationships with both internal and external stakeholders.
  • Have excellent financial and negotiation skills.
  • Be highly attuned to customer discovery and market analysis, identification of unmet needs and direction of marketing plans.
  • Have 5+ Years of senior sales and business development experience in the international life sciences industry, Data Centres and Pharma with a proven track record of success.
  • Excellent interpersonal, communications and presentation skills.
  • Proven relationship building and management experience, including effective stakeholder management expertise.
  • Understand and implement P&L per project.
  • Travel as per business needs.
  • Have excellent communication and interpersonal skills.
  • Have experience in B2B sales within a highly regulated international Life Sciences, Data Centres, Pharma and technical content.
  • Be able to build and maintain strong relationships with both internal and external stakeholders.
  • Have excellent financial and negotiation skills.
  • Be highly attuned to customer discovery and market analysis, identification of unmet needs and direction of marketing plans.
  • Have 5+ Years of senior sales and business development experience in the international life sciences industry, Data Centres and Pharma with a proven track record of success.
  • Excellent interpersonal, communications and presentation skills.
  • Proven relationship building and management experience, including effective stakeholder management expertise.
  • Understand and implement P&L per project.
  • Travel as per business needs.

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship’s already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.

If the position above is of interest to you and you would like to know more, please call Sue today on 059 915 8972 in complete confidence.

SOB

Expected salary:

Location: United Kingdom – Ireland

Job date: Mon, 15 Jan 2024 03:34:40 GMT

Apply for the job now!

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Data Center Technical Operations Engineer I https://toptechblitz.com.ng/data-center-technical-operations-engineer-i/ https://toptechblitz.com.ng/data-center-technical-operations-engineer-i/#respond Sun, 14 Jan 2024 09:46:00 +0000 https://toptechblitz.com.ng/data-center-technical-operations-engineer-i/ Job title: Data Center Technical Operations Engineer I Company: TekWissen Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs… Expected salary: Location: Herndon, VA Job date: Sat, 06 [...]

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Job title: Data Center Technical Operations Engineer I

Company: TekWissen

Job description: Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world… operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs…

Expected salary:

Location: Herndon, VA

Job date: Sat, 06 Jan 2024 23:02:09 GMT

Apply for the job now!

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Technical Engineering Manager- Retube Tooling https://toptechblitz.com.ng/technical-engineering-manager-retube-tooling/ https://toptechblitz.com.ng/technical-engineering-manager-retube-tooling/#respond Sat, 13 Jan 2024 17:58:12 +0000 https://toptechblitz.com.ng/technical-engineering-manager-retube-tooling/ Job title: Technical Engineering Manager- Retube Tooling Company: SNC-Lavalin Job description: to customers worldwide. Our 1,400 highly skilled employees design and deliver state-of-the-art CANDU® reactors, carry out life… a nuclear facility licensed in Canada. Sound knowledge of multiple engineering fields and of nuclear technologies… Expected salary: Location: Mississauga, ON Job date: Fri, 20 Oct 2023 [...]

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Job title: Technical Engineering Manager- Retube Tooling

Company: SNC-Lavalin

Job description: to customers worldwide. Our 1,400 highly skilled employees design and deliver state-of-the-art CANDU® reactors, carry out life… a nuclear facility licensed in Canada. Sound knowledge of multiple engineering fields and of nuclear technologies…

Expected salary:

Location: Mississauga, ON

Job date: Fri, 20 Oct 2023 22:17:53 GMT

Apply for the job now!

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Powertrain Calibration Technical Expertise & Method Engineer https://toptechblitz.com.ng/powertrain-calibration-technical-expertise-method-engineer/ https://toptechblitz.com.ng/powertrain-calibration-technical-expertise-method-engineer/#respond Sat, 13 Jan 2024 05:44:06 +0000 https://toptechblitz.com.ng/powertrain-calibration-technical-expertise-method-engineer/ Job title: Powertrain Calibration Technical Expertise & Method Engineer Company: Capgemini Job description: Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and [...]

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Job title: Powertrain Calibration Technical Expertise & Method Engineer

Company: Capgemini

Job description: Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

About Capgemini Engineering

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get the Future You Want |

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Qualifications

We are seeking an accomplished Powertrain Calibration Engineer with Technical Expertise & Method Engineering with a robust background in both Internal Combustion Engines (ICE) or Electric Vehicle (EV) technologies. The ideal candidate should possess a validated experience in the automotive industry, coupled with sophisticated knowledge in Inca, MDA, Matlab, Simulink work environment. This role necessitates a profound comprehension of engineering principles, materials, safety laws, and an unwavering dedication to driving the evolution of automotive powertrains.

Responsibilities

  • Development of new development methodologies that meet either to new functions or to generate efficiency or quality on tests.
  • Support and training of the development teams in the roll-out of new methodologies.
  • Facilitating feedback between various development teams and the design teams
  • Identifying needs for further development
  • Specification of the needs in analysis tools associated with new methodologies.
  • Concerned performance
  • Diesel emission control
  • Particle filter / SCR
  • Diesel combustion noise
  • Knock
  • Gasoline engine bench
  • Engine approval / PWT approval
  • Gasoline emission control
  • EOBD
  • Engine control hardware / Softwares

Qualifications:

  • 5-10 years of confirmed experience in Powertrain Calibration, Transmission Systems or Vehicle Integration
  • Bachelor of Science Engineering Degree (Mechanical, Electrical or Aerospace) and IC in electrical, mechanical or controls engineering
  • Proficient skills in Inca, MDA, Creta, Concerto, Optisim work environments
  • Proficient in Excel, PowerPoint and Word
  • Strong background in the relevant field of work
  • High level of proficiency in English (speaking, reading, writing)

Expected salary:

Location: Detroit, MI

Job date: Fri, 05 Jan 2024 08:48:27 GMT

Apply for the job now!

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(Canada) Solutions Analyst – Technical Integration https://toptechblitz.com.ng/canada-solutions-analyst-technical-integration/ https://toptechblitz.com.ng/canada-solutions-analyst-technical-integration/#respond Sat, 13 Jan 2024 03:44:21 +0000 https://toptechblitz.com.ng/canada-solutions-analyst-technical-integration/ Job title: (Canada) Solutions Analyst – Technical Integration Company: PointClickCare Job description: For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective [...]

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Job title: (Canada) Solutions Analyst – Technical Integration

Company: PointClickCare

Job description: For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on and .

OPEN TO CANDIDATES IN BOTH US AND CANADA

Position Summary:

You are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate for the customers when working or escalating high priority cases and issues. In this role, it is equally important to accurately communicate system behaviors and next steps internally and externally. We’re looking for someone who understands SaaS environments, the impact of the work they do and how a system like PointClickCare is used. All cases assigned to you will be handled in a professional manner focusing on best customer experience being the goal. NOTE: This role provides both business user functional support and PC/Technical support.

Key Responsibilities:

  • Develop an in-depth understanding of the product and processes to identify trends impacting functionality, availability, capacity, user satisfaction and infrastructure performance.
  • As a member of the Customer Support Department, your main area of responsibility will be to troubleshoot and resolve complex technical and integration related issues over the phone or through other electronic interactions
  • Work cross-functionally in an effective and professional manner with other departments to manage escalations, communicate root cause, solution and resolve cases and issues
  • Document user problems as per SOP, to proactively contribute to the investigation of defects and other issues to prevent re-occurrence.
  • Stay abreast of new features, tools and functionalities to maintain product expertise and assist with upskilling of support peers.
  • Be available to work between the hours of 8am to 8pm EST weekdays, occasional weekends, and on-call as required.
  • Coordinate and execute internal and external meetings to resolve problems.
  • Contributing to and helping maintain knowledge base tool

Required Experience:

  • Post-secondary education preferably in Information Technology or related field, with 1-2 years of SaaS support experience
  • Aptitude for data analysis and interpretation or Quality Assurance experience.
  • Experience supporting API’s, Oauth, OpenID, SOAP, REST, JavaScript, SQL, HL7 and XML.
  • Demonstrated ability to multi-task, prioritize, and manage customer expectations in an extremely fast paced and high demand environment.
  • Strong communication, relationship management, problem solving and documentation skills with attention to detail.
  • Experience with AppDynamics, Rhapsody Integration Engine, Laboratory/Radiology/Pharmacy Management Systems is a plus
  • Experience with performance monitoring technologies and diagnostic tools
  • Experience with Cloud infrastructure or scalable, high performance web applications
  • Prior experience using New Relic, DataDog, Sales Force/Service Cloud, Right Answers and PointClickCare is an asset
  • 1 -2 years RDBMS experience, preference for SQL Server

Nice to have:

  • Experience with Sales Force/Service Cloud
  • Experience with PointClickCare system
  • Experience with Knowledge-Centre Support (KCS)
  • Workforce Management experience
  • Long-term care experience a plus
  • ITIL principles a plus

#LI-JD1

#LI-Remote

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Expected salary:

Location: Mississauga, ON

Job date: Wed, 10 Jan 2024 23:32:19 GMT

Apply for the job now!

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Vessel Technical Manager – Lagos (Expatriate) https://toptechblitz.com.ng/vessel-technical-manager-lagos-expatriate/ https://toptechblitz.com.ng/vessel-technical-manager-lagos-expatriate/#respond Fri, 12 Jan 2024 22:35:50 +0000 https://toptechblitz.com.ng/vessel-technical-manager-lagos-expatriate/ Job title: Vessel Technical Manager – Lagos (Expatriate) Company: Job description: – Lagos (Expatriate) Our client is seeking a Vessel Technical Manager in Lagos who will ensure vessels are maintained… procedures. Required profile for job ad : Vessel Technical Manager – Lagos (Expatriate) Skills Required and profile… Expected salary: Location: Nigeria Job date: Thu, 11 [...]

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Job title: Vessel Technical Manager – Lagos (Expatriate)

Company:

Job description: – Lagos (Expatriate) Our client is seeking a Vessel Technical Manager in Lagos who will ensure vessels are maintained… procedures. Required profile for job ad : Vessel Technical Manager – Lagos (Expatriate) Skills Required and profile…

Expected salary:

Location: Nigeria

Job date: Thu, 11 Jan 2024 23:40:28 GMT

Apply for the job now!

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