Job description: Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.

We are recruiting to fill the position below:

Job Position: Call Center Associates
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a Call Center Associate who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

• Manage large amounts of inbound and outbound calls on time
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Frequently attend educational seminars to improve knowledge and performance level
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by going the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets.

Qualifications / Skills and Requirements

• Previous experience in a customer support role and call center.
• Track record of over-achieving quota.
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities, and manage time effectively
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices.
• Strong communication, both written and verbal
• Great active listening skills
• Comfortable working in fast-paced environments
• Troubleshooting skills, either basic or advanced, depending on the role and industry
• Computer literacy
• Phone skills, including familiarity with complex or multi-line phone systems
• In-depth knowledge of a company’s products and/or services
• Exceptional interpersonal and rapport-building skills
• A patient and empathetic attitude
• Strong time management and organizational skills
• Adaptability and flexibility
• Expertise in the customer service area they focus in, such as accounts, sales, technical support, or another area
• Ability to speak multiple languages, especially those common among callers.

Expected salary: 350000 – 400000 per month

Location: Ikeja, Lagos State

Job date: Fri, 19 Jan 2024 23:15:37 GMT

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Job description: Capgemini is looking for a high-touch, passionate and self-motivated Senior Director with 10+ years of Management Consulting or Utilities Industry leadership experience focused on defining and deriving value Smart Meter and Smart Grid solutions.

The role will be responsible for contributing to the sale and delivery of strategy and management consulting projects, in pursuit of growing our Smart Meter and Smart Grid services. The individual would be expected to lead teams of consulting professionals that will deliver world class services to our clients. Other responsibilities will include contributing to the development of offerings specific and unique to Capgemini. Existing offerings and frameworks exists, and a large component of this role will be scaling our services across Canada.

The candidate would be expected to foster client relationships, work with Capgemini capabilities to help clients meet their business objectives, and to operationally manage the delivery and budget of projects.

Location: Toronto (Preferred), Montreal, Calgary or Vancouver

Key responsibilities:

The manager will be responsible for the following key activities:

• Influence strategy for growing existing base of Smart Meter and Smart Grid related consulting work in Utilities, including key offerings development
• Work with Capgemini Business Lines to create joint ownership, targets, and execution plans when projects have multiple business lines participating (e.g. Capgemini Engineering, Insights and Data, Invent, etc.)
• Sell and deliver Smart Grid and Utilities transformation consulting projects
• Support marketing activities, e.g. publications
• Foster careers for team members in sales and delivery

Required Skills

• Strong Utilities industry and Smart Meter/Grid domain experience especially related to AMI. Additional complementary experience that would be highly valued include: ADMS, DERMs, Asset Management, and/or GIS
• Experience working with leading Smart Meter and Grid vendors such as Itron, L&G, Sensus, Honeywell, Schneider Electric, Siemens Energy, ABB, ESRI, etc
• Experience leading Smart Grid and utilities strategy and consulting engagements
• Entrepreneurial mindset with ambition to grow the business
• Experience developing and leading capability assessments, business cases, use cases, transformation program roadmaps
• Experience developing rate case filings and presenting to regulators
• Understanding of industry business trends and current challenges
• Additional preferred experience includes any of the following: large scale digital programs as a part of a transformation program (e.g. digital factories, multi-product lines / trains / squads), strategy experience (e.g. operating model design, market strategies, mergers and acquisitions strategy or post-merger integration).
• Effective presentation style – ability to summarize into key business impacts
• External marketing experience is a plus (e.g. supporting industry round tables, publishing or co-authoring articles, speaking at conferences, etc.)
• Experience guiding teams of 7+

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues
• Flexible work options enabling time and location-based flexibility
• Company-provided home office equipment
• Virtual collaboration and productivity tools to enable hybrid teams
• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
• Other perks and wellness benefits like discount programs, and gym/studio access.
• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
• Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
• Tuition assistance and weekly hot skill development opportunities
• Experiential, high-impact learning series events
• Access to mental health resources and mindfulness programs
• Access to join Capgemini Employee Resource Groups around communities of interest

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Expected salary:

Location: Toronto, ON

Job date: Sat, 09 Dec 2023 02:02:37 GMT

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Job description: . We are recruiting to fill the following positions below: 1.) Microsoft Practice Lead Job Location: Lagos Key Responsibilities… of the mail. 2.) Sales Representative Job Location: Lagos Responsibilities Greet and assist customers in a friendly…

Expected salary:

Location: Abuja, FCT

Job date: Wed, 06 Dec 2023 01:41:50 GMT

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The post Job Vacancies at Whip Smart Service appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: manufacturing strategy. Working at Rich’s, we believe in a flexible work environment. This position can be remote, with travel… Smart Factory technologies aligning with Enterprise Strategy, adhering to standards and best practices #LI-DM1#LI-REMOTE…

Expected salary:

Location: USA

Job date: Sat, 02 Dec 2023 08:49:25 GMT

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A New QWERTY Full Keyboard Smartphone- Titan Slim

Titan Slim, the smallest and lightest smartphone in the Unihertz Titan Series, provides a smooth, even, and light grip. Enjoyable to hold, it makes every interaction a delight.

Excellent Tactile Typing Experience

Titan Slim's physical keyboard offers superb typing performance and functional shortcuts. With the complete keyboard of Titan Slim, you may type with ease in a variety of languages, including French, German, Japanese, etc.

Keyboard Languages

Fast Shortcut Keys

The keyboard shortcuts enable you to launch anything fast and conveniently, making the experience personalized and customizable.

Convenient Capacitive Keyboard

The capacitive keyboard allows you to scroll across the UI by swiping up, down, or sideways on it.

4.2-Inch Rectangular Screen for Better User Experience

Titan Slim is different from the square screen of Titan and Titan Pocket. The 4.2-inch rectangular screen applies to most Apps and does not need to turn on the mini mode anymore. Videos and games are just the screen size you need!

Enhanced 48MP Camera

The rear camera is optimized to 48MP compared to its predecessors, enabling you to shoot better pictures with sharper details and more vibrant colors.

 Fully Functional and Fast Response

Titan Slim features an IR port, NFC, GPS, Bluetooth, etc. The infrared sensor can be used as a remote control for air conditioners, TVs, etc. It is a good companion for home life.

 

256GB Memory

Titan Slim comes with a boost in its storage! You may save more pictures, music, or other documents with the 256G memory. With Titan Slim, you can manage your work files with ease

 

Facial and Fingerprint Unlocking

The fingerprint sensor combined with the space bar and the face unlock offer a smoother user experience while securely protecting your privacy.

Other Features on this Android QWERTY Smartphone

Running the Android OS, Titan Slim is compatible with most apps. You can also copy apps and data from your old device without any barriers.

Unihertz Titan Slim Specification

Basic Information

Dimensions: 146.85 × 67.6 × 12.75 mm
Weight: 204 g (With Battery)
CPU: Helio P70 Octa-Core (Up to 2.1GHz)
OS: Android 11
Memory: 6GB + 256GB DDR4 1600MHz UFS 2.1
Battery: Non-Removable 4100 mAh
SIM Card Type: Dual Nano SIM Card
Micro SD: NO
Card Slot:

Display

Cover Glass: Corning Gorilla Glass
Display Size: 4.2 inch
Resolution: 768 × 1280 pixels

Camera

Rear Camera: 48MP AF
Front Camera: 8MP FF

Connectivity

Band: GSM (Band 2/3/5/8), WCDMA (Band 1/2/4/5/6/8/19), TDSCDMA (Band 34/39), FDD-LTE (Band 1/2/3/4/5/6/7/8/12/13/17/18/19/20/25/26/28A/28B/66), TDD-LTE (Band 34/38/39/40/41), CDMA2000 (Band BC0/BC1)
Wi-Fi: WLAN 802.11 a/b/g/n/ac 2.4GHz/5GHz, Wi-Fi Direct, Wi-Fi Hotspot
Bluetooth: Bluetooth 4.1
NFC: Yes
GPS: GPS + GLONASS + BeiDou

Features

Sensors: Fingerprint (Front-Mounted), G-Sensor, Gyroscope, Proximity, Ambient Light Sensor, Compass
Fingerprint: Yes
Facial Recognition: Yes
Infrared Port: Yes
USB: USB Type C
USB OTG: Yes
Programmable Key: Yes
Loudspeaker: Yes
3.5mm Headphone Jack: No
Wireless Charging: No
FM Radio: Yes

Misc

Color: Black
Physical Keyboards: QWERTY Keyboard
SAR Value: Head SAR (EU): 0.285 W/kg, Body SAR (EU): 1.642 W/kg, Head SAR (US): 0.578 W/kg, Body SAR (US): 1.373 W/kg

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The post Baseus A2Pro Wireless Vacuum Cleaner Home Appliance For Home Car Vacuum Cleaner Portable Handy Smart Household Cleaning Machine appeared first on World News: Entertainment, lifestyle, Health, Technology.

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The post Xiaomi Mijia Precision Screwdriver with 24 PCS Screw Heads Smart Magnetic Kit Power NEW Tool Sets for Smart Home Repair PC Phone appeared first on World News: Entertainment, lifestyle, Health, Technology.

Xiaomi Electric Precision ScrewdriverXiaomi Mijia Precision Screwdriver Set–Please Check this: It is Manual, Not Electric!!!!

The post Original Xiaomi Mijia Precision Screwdriver Smart Magnetic Kit Power Tool Sets With 24 PCS Screw Heads for PC Phone Repair Smart appeared first on World News: Entertainment, lifestyle, Health, Technology.

Xiaomi Electric Precision ScrewdriverXiaomi Mijia Precision Screwdriver Set–Please Check this: It is Manual, Not Electric!!!!

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