Job description: The YMCA of Greater Saint John is working hard to address the region’s critical issues: the health crisis, population decline, youth outmigration, and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of over 350 employees and 750 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come to see what the power of belonging can do for you, your career and your community.

Newcomer Connections is a crucial pillar within the YMCA family. Established in 1993, Y Newcomer Connections is a leading immigrant settlement centre focused on creating connections that will transform our community into a lasting, healthy home for immigrants from around the world and from all walks of life.

The Opportunity

The Settlement Counsellor is a cornerstone role that provides settlement assistance, practical guidance, and community referrals to newcomer clients at Newcomer Connections. The position provides information & orientation, needs assessments, and settlement planning to clients, particularly to those who encounter difficulty in adjusting to life in Canada and require assistance in resolving those difficulties. Evening and weekend work may be required on occasion. This position sits on the Newcomer Support Services Team and reports to Settlement Counsellor Team Lead and Settlement Supervisor.

Responsibilities

• Conduct needs assessments and develop customized settlement plans with clients who require assistance in adjusting to life in Canada;
• Manage on-going client cases through scheduled meetings and follow-up appointments;
• Connect newcomers with relevant services and opportunities available to them in the community;
• Arrange appointments for newcomer clients as required and ensure clients are provided with the necessary information and resources to attend the appointment;
• Liaise with government agencies, health care practitioners, post-secondary education institutions, businesses, and non-profit organizations on behalf of clients as required;

• Report all client-related activity to the Data Entry Clerk on an ongoing basis;

• Maintain frequent, accurate data entry in CRM and other reporting tools;
• Assist the Settlement Trainer with the development and delivery of information and orientation session (I&O’s) to individuals and groups, as required;
• Assist with client intake as required;
• Actively collaborate with all service teams and staff to ensure that the needs of clients are being fully addressed and the goals of clients are being recognized and pursued;

• Attend public speaking engagements and community events as required in order to help raise awareness about the work of Newcomer Connections and the clientele that it serves;
• Foster relationships with community groups and organizations who are looking to build relationships with, and supports for, newcomers to Saint John;
• Participate on relevant local, regional and national committees;

• Complete quarterly reports;

• Complete monthly expenses;
• Attend staff meetings;
• Perform duties as assigned by the Manager, Newcomer Support Services and/or the General Manager of Newcomer and Community Connections.

Skills and qualifications

• A Bachelor’s Degree, Community College diploma or similar from an accredited institution
• Approachable and possessing a strong client-centric attitude
• Heightened sensitivity to the needs of our immigrant community
• Exceptional ability to communicate in English with clients whose first language is not English
• A minimum of 3 years’ work experience in a cross-cultural environment
• Exceptional oral and written communication skills
• Exceptional organizational and inter-personal skills
• Ability to work flexible hours
• Must be fluent in the English language, knowledge of Ukrainian and/or Russian is an asset.

What We Offer:

• YMCA membership
• In – house training and professional development opportunities
• Uniform and uniform allowance
• Personal “Y Day”
• Competitive compensation package, including benefits and pension plan
• Opportunities for career growth
• Opportunities for cross training across department
• Paid job related certifications (i.e. First aid/CPR)

Required

• Employment is contingent on having a clean Criminal Record Check with Vulnerable Sector Search.

We ask qualified applicants to submit their cover letter and resume. The YMCA of Greater Saint John appreciates the interest of all applicants; however, only those selected for interviews will be contacted.

Expected salary:

Location: Saint John, NB

Job date: Thu, 30 Nov 2023 07:27:42 GMT

Apply for the job now!

The post Settlement Counsellor appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Newcomer Programs & Services has served newcomers and refugees in Toronto for over four decades. Its mandate is to help newcomers and refugees settle, adjust, and integrate into society. Funded by the three levels of government, WoodGreen Newcomer Programs & Services operates English language training programs, settlement services, employment support programs, mentorship, networking activities, and social and recreational activities. Newcomer Programs & Services is committed to providing friendly and professional services to all newcomers to help them connect with Canadian society and their new way of life.

What You Will Do

• Provide one-on-one support to newcomers and families in their settlement and integration process with focus on employment.
• Work closely with newcomers to assess their skills, qualifications, and career goals. Develop personalized employment action plans to support their job search and career development.
• Provide job search coaching, including resume writing, interview preparation, and job application support. Connect clients internally and externally with job coaches, employment advisor, and employment-related resources.
• Identify skills gaps and recommend relevant training or certification programs to enhance clients’ employability.
• With the support of the WoodGreen employment team, navigate local employers and industry stakeholders to identify job opportunities for newcomers.
• Offer guidance on workplace culture and employment rights to help clients navigate the Canadian job market effectively.
• Plan, develop, facilitate, and evaluate group programs and activities, including online workshops.
• Maintain accurate, up-to-date records, including statistical data and complete reports, and enter data into relevant data management systems and meet the prescribed targets.
• Collaborate with other WoodGreen teams and agencies to plan services to meet these needs.
• Actively works with schools, libraries, community organizations, recreational centres, faith organizations, local employers, health and family centres, local immigrant groups, malls, ethnic media and websites to maximize newcomers’ and immigrants’ access to resources and to enhance capacity for services.
• Attend community meetings, activities and events, and actively professionally promote WoodGreen.
• Ensure the organization’s anti-racism objectives and community development principles are achieved within the program.
• Participates in regular supervisory sessions with the Manager of Settlement Services.
• Performs other related duties as required from time to time.

What You Bring to the Team

• Bachelor’s degree in social work, Education, or a related discipline
• Minimum of two (2) years experience working one-on-one to provide employment-focused settlement services to newcomers, including refugees.

What Will Set You Apart

• Strong knowledge of resources for all newcomers, including refugees
• Strong knowledge of newcomer employment is required.
• Fluency in a second language is a vital asset.
• Experience working with low-income, multi-racial, multi-lingual immigrant and refugee communities.
• Well-developed interpersonal and relationship-building skills; ability to establish rapport and effective communication with clients, staff, volunteers, and agency partners.
• Cultural sensitivity and ability to communicate with clients from diverse cultures and backgrounds.
• Demonstrated experience in case management and supportive counselling.
• Knowledge and experience of employment practices and the Canadian job market
• Experienced in workshop development, evaluation, and facilitation.
• Strong organizational/planning skills and ability to meet deadlines.
• Strong technology and documentation skills to inform the program and meet organizational and funder requirements.
• Available to work weekend and evening hours and at multi-sites.
• Due to WoodGreen’s multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may dictated by program needs. Reasonable notice of such site relocation will be given. This position will be required to work at satellite office in Toronto.

Apply

Expected salary: $51997.08 per year

Location: Toronto, ON

Job date: Sat, 30 Sep 2023 05:12:16 GMT

Apply for the job now!

The post Settlement Counsellor – Employment Focused appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Employment Type:

Full-time, Bargaining Unit

Work Hours:

35 hours/week

Work Setting:

Onsite – Limited Opportunities to Work Remotely

Salary:

External Rate: G7 – $51,997.08

Internal Rate: G8 – $53,058.24

Application Deadline:

October 12th, 2023, by 11:59 pm

Program Overview – Family Settlement, Community Programs

Newcomer Programs & Services has served newcomers and refugees in Toronto for over four decades. Its mandate is to help newcomers and refugees settle, adjust, and integrate into society. Funded by the three levels of government, WoodGreen Newcomer Programs & Services operates English language training programs, settlement services, employment support programs, mentorship, networking activities, and social and recreational activities. Newcomer Programs & Services is committed to providing friendly and professional services to all newcomers to help them connect with Canadian society and their new way of life.

What You Will Do

• Provide one-on-one support to newcomers and families in their settlement and integration process with focus on employment.
• Work closely with newcomers to assess their skills, qualifications, and career goals. Develop personalized employment action plans to support their job search and career development.
• Provide job search coaching, including resume writing, interview preparation, and job application support. Connect clients internally and externally with job coaches, employment advisor, and employment-related resources.
• Identify skills gaps and recommend relevant training or certification programs to enhance clients’ employability.
• With the support of the WoodGreen employment team, navigate local employers and industry stakeholders to identify job opportunities for newcomers.
• Offer guidance on workplace culture and employment rights to help clients navigate the Canadian job market effectively.
• Plan, develop, facilitate, and evaluate group programs and activities, including online workshops.
• Maintain accurate, up-to-date records, including statistical data and complete reports, and enter data into relevant data management systems and meet the prescribed targets.
• Collaborate with other WoodGreen teams and agencies to plan services to meet these needs.
• Actively works with schools, libraries, community organizations, recreational centres, faith organizations, local employers, health and family centres, local immigrant groups, malls, ethnic media and websites to maximize newcomers’ and immigrants’ access to resources and to enhance capacity for services.
• Attend community meetings, activities and events, and actively professionally promote WoodGreen.
• Ensure the organization’s anti-racism objectives and community development principles are achieved within the program.
• Participates in regular supervisory sessions with the Manager of Settlement Services.
• Performs other related duties as required from time to time.

What You Bring to the Team

• Bachelor’s degree in social work, Education, or a related discipline
• Minimum of two (2) years experience working one-on-one to provide employment-focused settlement services to newcomers, including refugees.

What Will Set You Apart

• Strong knowledge of resources for all newcomers, including refugees
• Strong knowledge of newcomer employment is required.
• Fluency in a second language is a vital asset.
• Experience working with low-income, multi-racial, multi-lingual immigrant and refugee communities.
• Well-developed interpersonal and relationship-building skills; ability to establish rapport and effective communication with clients, staff, volunteers, and agency partners.
• Cultural sensitivity and ability to communicate with clients from diverse cultures and backgrounds.
• Demonstrated experience in case management and supportive counselling.
• Knowledge and experience of employment practices and the Canadian job market
• Experienced in workshop development, evaluation, and facilitation.
• Strong organizational/planning skills and ability to meet deadlines.
• Strong technology and documentation skills to inform the program and meet organizational and funder requirements.
• Available to work weekend and evening hours and at multi-sites.
• Due to WoodGreen’s multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may dictated by program needs. Reasonable notice of such site relocation will be given. This position will be required to work at satellite office in Toronto.

Powered by JazzHR

Expected salary: $51997.08 per year

Location: Toronto, ON

Job date: Thu, 05 Oct 2023 01:31:40 GMT

Apply for the job now!

The post Settlement Counsellor – Employment Focused appeared first on World News: Entertainment, lifestyle, Health, Technology.