Job description: General Information

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Country/Region

United Kingdom

Province/City

London

Location

Rosewood London

Department

Others

Job Type

Full-time Permanent

Job Description

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Role

We are currently looking for a Food & Beverage Reservations Agent to join our team of associates at Rosewood London. Our Food & Beverage Reservations Agents are appointed to respond to all reservation requests for our restaurants and bar with the aim of converting each request into a confirmed booking. This office based role offers a schedule of 40 hours spread over 5 working days and plays and integral part in creating memorable guest experiences.

Key expectations of this role are

• Possessing a thorough knowledge of the hotel’s Food & Beverage offering including concepts and its offers from a product perspective.
• Effectively communicating and prioritising your tasks in an engaging, refined and intuitive manner.
• Responding to all guest enquiries in an engaging manner whilst using Rosewood standards with the aim of converting every enquiry into a booking by delivering efficient and intuitive guest service.

Profile

• Paying exceptional attention to detail by not comprising on quality standards.
• The ability to work in a team and build relationships with the others.
• Being organised and proactive in managing your tasks.
• Good communications skills in order to handle guests’ requests.
• Having good knowledge of the Open Table table management system.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

About Us

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Rosewood London is housed in an Edwardian Belle Époque building that offers some of London’s finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Expected salary:

Location: London

Job date: Sat, 23 Dec 2023 08:28:44 GMT

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Job description: the position below: Job Position: Ticketing & Reservations Officer Job Location: Lagos Employment Type: Full-time…, with its head office in Port Harcourt and with over 15 years in the travel and tourism industry in Nigeria. we focus specifically…

Expected salary: 130000 – 150000 per month

Location: Nigeria

Job date: Sat, 16 Dec 2023 00:11:00 GMT

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The post Ticketing & Reservations Officer Job at VIP Express Tourism Limited appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: VIP Express Tourism Limited is a top international travel and tourism company offering its members high quality vacation accommodation services. We focus specifically on quality family vacations as we value the strong bond of families. By offering these quality vacation accommodation services VIP Express Tourism Limited is contributing to strengthen these bonds between families, reduce stress from the everyday riggers of life and improve longevity. Our services are designed to appeal to every generation from children to grandparents, offering a mix of rest and adventure to the whole family.

We are recruiting to fill the position below:

Job Position: Ticketing & Reservations Officer

Job Location: Lagos

Employment Type: Full-time

Job Description

• VIP Express Tourism ltd a reputable, multiple-award-winning, International Travel and Tourism Company of long standing, with its head office in Port Harcourt and with over 15 years in the travel and tourism industry in Nigeria. we focus specifically on quality family vacations as we value the strong bond of families by offering these quality vacation accommodation services across the world to our esteemed and loyal customers.
• We are looking for a travel/ visa consultant to join our company to help create and organize trips for our clients. Give the needed Visa assistance to client, will be required to interact with our clients and guide them toward picking the best travel package to suit all of their requirements and In line with VIP Express Tourism Ltd travel package, membership calendar and resort availability. Your contribution will impact our company as well as the satisfaction of our customers and drive profits.

What we Expect

• We are seeking a highly organized and detail-oriented Reservationist with ticketing experience and expertise in visa processing, particularly student visas. The successful candidate will play a crucial role in ensuring seamless reservation processes, handling ticketing transactions, and assisting clients with visa applications.

Responsibilities

• Reservation Management:Handle customer inquiries and reservations efficiently and professionally.
• Utilize reservation systems to book and confirm travel arrangements.
• Ensure accuracy in processing reservations and maintaining up-to-date records.
• Stay updated on visa requirements and regulations.
• Guide clients through the visa application process, ensuring completeness and accuracy.
• Documentation: Collect and verify all necessary documents for reservations and visa processing.
• Ensure compliance with international travel and visa regulations.
• Maintain organized and secure documentation for future reference.
• Ticketing:Manage ticketing processes for various travel itineraries.
• Provide information on fares, schedules, and any travel-related queries.
• Collaborate with airlines and travel partners to secure the best options for clients.
• Visa Processing: Facilitate the visa application process, specifically student visas.
• Customer Service: Provide exceptional customer service by addressing client inquiries and concerns.
• Offer travel advice and recommendations to enhance the customer experience.
• Resolve issues related to reservations, ticketing, and visa processing promptly.
• Collaboration: Coordinate with other departments, including travel agencies, airlines, and visa offices.
• Communicate effectively with team members to ensure a smooth workflow.
• Stay informed about changes in airline policies, visa regulations, and travel trends.

Qualifications

• Educational Background: Bachelor’s degree in a relevant field preferred.
• Experience: Proven experience as a Reservationist with a focus on ticketing.
• Demonstrated expertise in processing student visas.
• Organizational Skills: Strong organizational and multitasking abilities.
• Attention to detail and accuracy in processing reservations and visas.
• Customer-Centric Approach: Commitment to delivering exceptional customer service.
• Ability to handle challenging situations with professionalism.
• Technical Skills: Proficient in reservation and ticketing systems.
• Knowledge of visa processing systems and documentation.
• Communication Skills: Excellent verbal and written communication skills.
• Multilingual abilities are a plus.
• Adaptability: Flexibility to adapt to changing travel and visa regulations.

Expected salary: 130000 – 150000 per month

Location: Nigeria

Job date: Fri, 24 Nov 2023 07:11:44 GMT

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The post Ticketing & Reservations Officer Job at VIP Express Tourism Limited appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: and energy -Experience of working with IT systems on various platforms -Strong communication skills CAREERS Join us in… Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. About Company: “Explore…

Expected salary:

Location: Ikeja, Lagos State

Job date: Thu, 02 Nov 2023 23:11:01 GMT

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