Job description: ? Here is your chance. Search Jobs Keywords Search Please be aware of attempts to take advantage of people seeking jobs at Cedars…-Sinai through fraudulent websites and email domains. Patient Service Rep – CS Cancer Beverly Hills Requisition…

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Location: Beverly Hills, CA

Job date: Sun, 17 Dec 2023 07:49:08 GMT

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Job description: Cedars-Sinai will be transitioning to a new Application Tracking System from 12/19/23 – 1/2/24. During this time, there will be limited roles posted to our Career Site, but we welcome you to join our Talent Community to stay in touch and learn more about job openings. If you’d like to apply to a role at Marina del Rey hospital, please click

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Patient Access Rep I – Per Diem – 8-Hour Night Shift (Emergency/Labor & Delivery) Requisition # HRC1466184

Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?

If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!

As a Patient Access Representative, you are the face of Cedars-Sinai and can make a difference for our patients. You will be responsible for registering patients presenting to the medical center for treatment. Your priority is to deliver high quality and effective service to our patients and their family members.

What will you be doing in this role?

The Patient Access Rep I performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Able to explain information and answer questions. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.

Education:

• High School or GED required
• 2 years college preferred

Experience:

• A minimum of 1 year of customer service experience required, preferably in a healthcare setting
• 2 years of experience in healthcare, insurance or related experience preferred
• Previous work experience in an inpatient or outpatient admissions setting or physician’s office preferred
• Knowledge and/or experience in patient accounting or with an insurance payor preferred
• Understanding of medical terminology preferred
• PC literacy: Basic core computer skills and navigation skills required
• Bi-lingual preferred/helpful

Working Title: Patient Access Rep I – Per Diem – 8-Hour Night Shift (Emergency/Labor & Delivery)
Department: ED/L&D – Patient Access
Business Entity: Cedars-Sinai Medical Center
Job Category: Administrative
Job Specialty: Admissions/Registration
Position Type: Per Diem
Shift Length: 8 hour shift
Shift Type: Night
Base Pay:$28.50 – $29.49

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Diversity and Inclusion at Cedars-Sinai

We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve. .

Cedars-Sinai is an Equal Employment Opportunity employer.

Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.

At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu) and COVID-19. For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines such as COVID-19 as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.

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Expected salary:

Location: Los Angeles, CA

Job date: Sun, 17 Dec 2023 08:55:35 GMT

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The post Patient Access Rep I – Per Diem – 8-Hour Night Shift (Emergency/Labor & Delivery) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Description

American Specialty Health Incorporated is seeking a Customer Service Representative to join our ASHCare Member Support team. The primary purpose of this position is to provide customer service to members who are seeking or utilizing Health Management programs.

Full-time and part-time regular employees: starting pay at $15/hour with potential of $16/hour within first year, plus merit. Additional bonus opportunities based on meeting Key Job Accountabilities (KJA) after 6, 12 and 24 months.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).

Responsibilities

• Receives and responds to telephone calls from members, and health plans/employer groups.
• Demonstrates knowledge and understanding of all ASH products and programs through consistent proficiency in quality, quantity, and responsiveness.
• Responsive to customer contacts in a professional, accurate, timely and courteous manner.
• Ascertains the nature of the contact and records information in the appropriate system.
• Provides accurate answers to member inquires by following standard policies and procedures.
• Interacts in a positive, respectful manner and establishes and maintains cooperative working relationships with internal and external customers.
• Utilizes defined criteria to determine member qualification for Health Management programs.
• Coordinates collection of necessary information, including member co-pays or payments when necessary.
• Coordinates access to Health Management coaches when clinical advice or information is necessary to support the member.
• Coordinates appointment scheduling for applicable Health Management programs and initiates appointments on behalf of Health Management coaches.
• Forwards documentation to Research Team for follow up if inquiry requires additional action.
• Analyzes information, problems, issues, situations and procedures to develop effective solutions to ensure member satisfaction with the Health Management programs.
• Researches unique questions using all available resources. Refers difficult issues to Supervisor for appropriate answers.
• Handles all issues requiring additional action within the necessary timeframes.
• Manages time to ensure calls are answered within required timeframes and appropriate follow up is conducted in a timely manner.
• Exercises strict confidentiality in all matters relating to the member experience with Healthyroads.
• Attends and participates in employee and other meetings to discuss issues and foster teamwork among department personnel.
• Places outbound outreach calls to members who were referred to the program by Health Advocates, DM, or another identified referral source when requested.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year Customer Service experience; with at least 6 months Customer Service experience in an inbound Customer Service Call Center servicing members.
• Experience in healthcare preferred.
• Basic experience with MS Office.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP .

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

#LI-Remote

Expected salary:

Location: USA

Job date: Thu, 21 Sep 2023 07:14:16 GMT

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The post Customer Service Rep, Health Management (Remote, $15/hour) Remote, United States appeared first on World News: Entertainment, lifestyle, Health, Technology.