Job description: DESCRIPTION

Amazon’s Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. Our mission is to deliver a trustworthy experience by eliminating catalog defects, ensuring listings are compliant with our selling policies, ensuring customers receive authentic products in the condition they expect, and protecting them by making things right with our A-to-z Guarantee, in the rare chance that the expectation is not met.

We are looking for an individual with strong leadership, analytical skills, and communication skills to join the team as a Sr. Program Manager. You will influence strategy and roadmap of operational tools by playing an integral part as the voice of users. The perfect candidate will have a passion to deliver great customer experience. You have excellent problem solving skills, writing skills and a track record of on-time delivery of global projects. You will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment. You will also think strategically and analytically about business and technical challenges and can effectively communicate recommendations to senior leadership.

Key job responsibilities
1. Requirements Gathering – Develop business requirement documents by gathering use-cases and work with engineering and science teams to build required features.
2. Project Management – Own and lead initiatives for operations productivity improvement from conception through execution. Create effective program plans, collaborate with stakeholders to define and execute program goals and maintain effective communication and engagement with stakeholders throughout the program lifecycle, identifying, assessing, and mitigating potential risks to program success.
3. Communication and Collaboration – Distill complex information into clear and concise content for stakeholder group. Collaborate with cross functional teams to ensure execution of program plan. Collaborate closely with Engineering team on release scope, considering team capacity, business roadmap, and any backlog. Streamline and communicate any interdependencies with partner teams, ensuring all components move forward cohesively. Prepare detailed release notes and identify areas needing documentation enhancements.
4. Technical acumen – Manage trade-offs and make critical tactical or strategic decisions on behalf of the end-users. Collaborate closely with Engineering team on release scope, considering team capacity, business roadmap, and any backlog.
5. Change Management – Understand change and use change management strategies and tactics to support projects. Implementing effective change management strategies to minimize disruption and ensure stakeholder buy-in, and establishing and tracking key performance indicators (KPIs) to measure program progress and success.

About the team
Shopping Experience Protection Ops (SEPO) Team works to ensure that customers can buy with confidence on Amazon. Our mission is to ensure that every Customer, Brand and Selling Partner is protected from bad actors, and their concerns are resolved real-time. Our mission is to create quick and accurate decisions that exceed the expectations of our Customers, Brands and SPs while protecting them from bad actors. We deliver at scale through technology and expert human judgement. We drive down costs by selectively and efficiently using human judgement where technology is not able to automate.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA

BASIC QUALIFICATIONS

– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– 5+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
– 5+ years of managing stakeholders in cross-functional project experience
– 2+ years of delivering cross functional projects experience

PREFERRED QUALIFICATIONS

– Master’s degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
– 3+ years of driving process improvements experience
– Background/understanding of data science and experience in managing program plans for science and ML based tooling.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Expected salary:

Location: Dallas, TX

Job date: Sun, 24 Dec 2023 02:41:10 GMT

Apply for the job now!

The post Senior Program Manager, Investigation Tech Products, Shopping Experience Protection Ops (SEPO) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: DESCRIPTION

Amazon’s Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. Our mission is to deliver a trustworthy experience by eliminating catalog defects, ensuring listings are compliant with our selling policies, ensuring customers receive authentic products in the condition they expect, and protecting them by making things right with our A-to-z Guarantee, in the rare chance that the expectation is not met.

We are looking for an individual with strong leadership, analytical skills, and communication skills to join the team as a Program Manager. You will influence strategy and roadmap of operational tools by playing an integral part as the voice of users. The perfect candidate will have a passion to deliver great customer experience. You have excellent problem solving skills, writing skills and a track record of on-time delivery of global projects. You will not only execute on the required skills but also be able to influence, educate, and drive results in a fast-paced, ambiguous environment. You will also think strategically and analytically about business and technical challenges and can effectively communicate recommendations to senior leadership.

Key job responsibilities
1. Requirements Gathering – Develop business requirement documents by gathering use-cases and work with engineering and science teams to build required features.
2. Project Management – Own and lead initiatives for operations productivity improvement from conception through execution. Create effective program plans, collaborate with stakeholders to define and execute program goals and maintain effective communication and engagement with stakeholders throughout the program lifecycle, identifying, assessing, and mitigating potential risks to program success.
3. Communication and Collaboration – Distill complex information into clear and concise content for stakeholder group. Collaborate with cross functional teams to ensure execution of program plan. Collaborate closely with Engineering team on release scope, considering team capacity, business roadmap, and any backlog. Streamline and communicate any interdependencies with partner teams, ensuring all components move forward cohesively. Prepare detailed release notes and identify areas needing documentation enhancements.
4. Technical acumen – Manage trade-offs and make critical tactical or strategic decisions on behalf of the end-users. Collaborate closely with Engineering team on release scope, considering team capacity, business roadmap, and any backlog.
5. Change Management – Understand change and use change management strategies and tactics to support projects. Implementing effective change management strategies to minimize disruption and ensure stakeholder buy-in, and establishing and tracking key performance indicators (KPIs) to measure program progress and success.

About the team
Shopping Experience Protection Ops (SEPO) Team works to ensure that customers can buy with confidence on Amazon. Our mission is to ensure that every Customer, Brand and Selling Partner is protected from bad actors, and their concerns are resolved real-time. Our mission is to create quick and accurate decisions that exceed the expectations of our Customers, Brands and SPs while protecting them from bad actors. We deliver at scale through technology and expert human judgement. We drive down costs by selectively and efficiently using human judgement where technology is not able to automate.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA

BASIC QUALIFICATIONS

– 3+ years of program or project management experience
– 3+ years of defining and implementing process improvement initiatives using data and metrics experience
– Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Experience using data and metrics to determine and drive improvements
– Experience working cross functionally with tech and non-tech teams
– Experience identifying and resolving complex issues

PREFERRED QUALIFICATIONS

– 3+ years of driving end to end delivery, and communicating results to senior leadership experience
– 3+ years of driving process improvements experience
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Expected salary:

Location: Dallas, TX

Job date: Sun, 24 Dec 2023 07:23:05 GMT

Apply for the job now!

The post Program Manager, Investigation Tech Products, Shopping Experience Protection Ops (SEPO) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: ; supporting students with diverse learning needs; funding and supporting school boards; First Nations, Métis, and Inuit… Assessment Service (IQAS)( ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential…

Expected salary: $52703 – 70561 per year

Location: Edmonton, AB

Job date: Wed, 06 Dec 2023 05:44:35 GMT

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The post Executive Assistant, Ops appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary:

This position is integral to the unit with responsibilities focused on payroll but includes other responsibilities in payroll and billing. Working with the Controller and Senior HR Manager, you will be the principal force processing payments and benefits and ensure payroll operations is compliant with federal and provincial policies as well as the collective bargaining agreement. Other responsibilities will include auditing billing as well as processing invoices in SAP and tracking that payments are made.

Essential Duties and Responsibilities:

• Ensure timely and accurate processing of biweekly payroll for union employees in Kronos
• Ensure and maintain compliance with the collective bargaining agreement and government regulations
• Respond in a timely manner to payroll inquires/requests
• Preparing CRA/pension/union dues payment requisitions and backup for head office
• Ensure adherence to vacation policies and track vacation earned/ taken for all employees
• Ensure correct processing for benefit suppliers
• Enter and update employee master files such as rate changes, terminations, retroactive payments, and new hires
• Assist with the development of policies, procedures, and internal controls to ensure compliance with collective agreement, federal and provincial legislation

Other Duties and Responsibilities:

Accounts Receivable Functions

• Reconcile daily revenue with customer
• Daily backflush entry in SAP
• Prepare ad hoc reports relating to revenue and accounts receivable
• Prepare invoices and inputting into SAP or other customer websites
• Perform month end activities to ensure all ad hoc invoices are entered into the system

Accounts Payable Functions

• Completes processing of all accounts payable invoices and ensure all invoices are tracked and reconciled
• Review, code and enter accounts payable invoices into SAP
• Filing of invoices and other documents
• Research and resolve accounts payable issues with vendors
• Report weekly and monthly OPEX reports to the Controller
• Assist internal departments with accounts payable inquiries
• Completes month end accruals by reviewing standard invoices that are paid on a monthly basis and accruing for those not received by entering on spreadsheet.

Education:

• High School Diploma or GED required.
• Associates Degree in Accounting, Finance or Business preferred.

Work Experience:

• 2 to 3 years of payroll experience in a unionized environment
• Experience with Ultimate Software (Workday) and Kronos is preferred.

Job Skills:

• Ability to plan & organize work schedules, establish workload priorities and perform assigned tasks in a timely manner.
• Strong organizational skills with the ability to prioritize responsibilities and multi-task
• Strong interpersonal skills, interacts well with multiple departments as required
• Knowledge of employee tax setup based on live/work jurisdictions.
• Must be proficient with spreadsheets and database query skills.
• Experience with SAP is an asset.
• Experience with Kronos is an asset
• Excellent customer service.
• Detail-oriented.

Communication Skills:

• Effective oral and written communication skills.
• Must have the ability to communicate and disclose data in an accurate manner
• Must be able to communicate effectively with management team and staff.

Certificates, Licenses and Registrations:

• Payroll Compliance Practitioner certification or is a PCP candidate working towards certification from the Canadian Payroll Association

Travel:

• None

Environmental Requirements:

• Regular office environment

Organization Structure

• Direct Line Manager (Title): Senior Manager, Human Resources
• Dotted Line Manager (Title, if applicable): Controller, Finance
• Number of Direct Reports: 0
• Number of Dotted Line Reports: 0
• Estimated Total Size of Team: 3 to 4

Demonstrated Competencies to be Successful in the Position:

• Thinking – Information search and analysis, problem resolution skills
• Engaging – understanding others, team leadership, developing people

• Inspiring – influencing and building relationships, motivating and inspiring, communicating effectively

• Achieving – delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

If you want to be part of a team that helps make travel and culinary memories, join us!

Expected salary:

Location: Vancouver, BC

Job date: Wed, 29 Nov 2023 00:13:27 GMT

Apply for the job now!

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