Online Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/online/ Mon, 22 Jan 2024 17:24:16 +0000 en-US hourly 1 https://i0.wp.com/toptechblitz.com.ng/wp-content/uploads/2024/01/cropped-Blue-and-Red-Abstract-Breaking-News-Politics-Logo-1.png?fit=32%2C32&ssl=1 Online Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/online/ 32 32 213894740 Online Merchandiser https://toptechblitz.com.ng/online-merchandiser/ https://toptechblitz.com.ng/online-merchandiser/#respond Mon, 22 Jan 2024 17:24:16 +0000 https://toptechblitz.com.ng/online-merchandiser/ Job title: Online Merchandiser Company: Currys Job description: Online Merchandiser London (Hybrid Working) Permanent Grade 3 Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and [...]

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Job title: Online Merchandiser

Company: Currys

Job description: Online Merchandiser

London (Hybrid Working)
Permanent
Grade 3

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer – online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

We are looking for an Online Merchandiser to join our team to support the planning & execution of omnichannel trading & merchandising initiatives. This role will be responsible for supporting the Trading Managers in their respective areas through merchandising the Currys & Carphone Warehouse websites.

Key Responsibilities:

  • Accountable for merchandising a product area of responsibility e.g. appliances and driving performance for the category through understanding trading performance
  • Accountable for ‘right first time’ promotional set up
  • Ownership and performance analysis of deals pages
  • Understanding pain points in the journey using analytics tools (e.g. Adobe, content square) and recommending/implementing changes
  • Establish a philosophy of continuous improvement through all areas, demonstrable through meaningful metrics reported weekly and periodically
  • Managing search tool optimisation, navigation, PLP sorting rules, Einstein recommendations and creating and implementing a plan to optimise these using SFCC A/B testing capability
  • Use on-site analytics and feedback performance analysis if required
  • Responsible for ensuring that product merchandising standards are met across teams and surpassing agreed benchmarks
  • Managing ad hoc requests and projects that may arise as part of strategic work e.g. Refurbished PoC, Uber PoC.

Key skills & experience required

  • Strong planning and organisational skills, with good attention to detail
  • Good level of commercial acumen
  • Creative approach to problem solving
  • Excellent numerical and analytical skills to review data and provide recommendations to drive sales, profit and cash
  • Ability to build relationships and be a team player
  • Excellent communication skills, capable of presenting to team forums as well as working cross functionally to achieve the desired results

Desirable

  • Experience using Salesforce Commerce Cloud and Amplience
  • Knowledge of Adobe Analytics or other web analytics tool
  • Educated to degree level or equivalent in relevant field

We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits including:

  • Competitive pension scheme
  • Access to discretionary company bonus scheme
  • Life Assurance
  • Staff discounts and offers
  • Employee assistance programme
  • Cycle to work scheme
  • Hybrid working; arrangements will depend on your role and business requirements. Our main office base is the Currys London Campus at Waterloo and we have access to all UK WeWork offices spaces.

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

#LI-Hybrid
#digitalcareers
#techcareers

Expected salary:

Location: London

Job date: Fri, 05 Jan 2024 07:05:31 GMT

Apply for the job now!

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EFL Teacher (Online) https://toptechblitz.com.ng/efl-teacher-online/ https://toptechblitz.com.ng/efl-teacher-online/#respond Sat, 20 Jan 2024 08:29:06 +0000 https://toptechblitz.com.ng/efl-teacher-online/ Job title: EFL Teacher (Online) Company: Job description: With over 45 years experience Go Languages WorldWide, the trade name of Move Language Ahead in the UK, knows what makes the perfect young learner programme; exceptional student care, academic excellence and an exciting cultural and social programme. Our Young Learner residential courses are tailored for overseas [...]

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Job title: EFL Teacher (Online)

Company:

Job description: With over 45 years experience Go Languages WorldWide, the trade name of Move Language Ahead in the UK, knows what makes the perfect young learner programme; exceptional student care, academic excellence and an exciting cultural and social programme. Our Young Learner residential courses are tailored for overseas students ages 11-17 and run between the end of June and mid August. We operate in London, Worcester, Reading, Dover, Bristol, Carmarthen (Wales), Edinburgh (Scotland), & Galway (Ireland) Close * Experience: NO EXPERIENCE REQUIRED

  • Number of positions: 15

Apply

Job Summary

Details of Position

Move Language Ahead is currently looking for a team of teachers to collaborate with year-round. We offer flexibility, stability and the opportunity to take your teaching career in an exciting new direction.

Move Language Ahead is an institution offering, above all, top quality English language courses to children and young adults (11-18 y.o). Our client begins their path with us online before joining us in person at a school in the UK, Ireland or US during summer. We are looking for teachers who can follow these students on their MLA journey.

MLA (Move Language Ahead) is an industry leader in providing safe, educational, and cultural holidays to students from around the world. Each year thousands of students travel with MLA as part of our short-term English as a foreign language (EFL) programmes. Along with our proprietary EFL curriculum, we also provide our students with great excursions featuring some of the most popular historical and tourist destinations across the globe.

If you are interested in having the stability of a fixed timetable, guaranteed online teaching hours, a full-time position in the summer with competitive rates along with all meals and accommodation included, as well as the opportunity to gain management experience and Cambridge examination skills, please read on.

JOB DESCRIPTION

Deliver online English classes using our dedicated platform and Zoom. Use the MLA Task-Based Learning syllabus, designed in-house and unique to MLA, which comes with lesson plans to significantly reduce planning time. Teach students who are grouped by age and level (A1-C1, 11-18 y.o) with a maximum of 12 students per group in classes starting in the afternoon.

Teachers MUST BE AVAILABLE MONDAY TO FRIDAY FROM 15.30 to 20.00 CET. Unfortunately, we don’t have any part time positions available.

Class times are as follows:

15:30- 16:30

16:40- 17:40

17:50- 18:50

19:00- 20:00

Certain classes could be back-up sessions, in which teachers are required to plan lessons and must be contactable and ready to cover online lessons at short notice

Teachers are paid at the same rate for classes, backup sessions and 30min (3 x 10 mins) of break every day from Monday to Friday. Classes begin 19th February and go on until mid-June. There will be paid training from 12th February.

We follow the Italian national holiday calendar and so there will be no lessons during these periods:

28th March 2024 to 3rd April 2024 (inclusive), 25th April 2024, and 1st May 2024. The 10th and 11th June 2024 are currently non-working days with the online courses finishing June 13th 2024.

In summer, you will then join us for up to 6 weeks in person at one of 10 summer centres in the UK, Ireland or USA. Here, you will become a part of creating an unforgettable summer experience for our students as they study in person. We offer competitive rates and all meals and accommodation included. For those who are interested in delving into the world of examinations we will be training a select number of teachers as Cambridge examiners. For those who are interested in senior positions, we will offer training to become senior teachers, Assistant Directors of Studies and Directors of Studies in our summer schools.

The summer courses in the UK begin at the start of July and run until the beginning of August (mid-August in some centres).

REQUIREMENTS

-3 years experience in teaching English as a Foreign Language (EFL)
-3 years experience teaching children
-Teaching certification or 120-hour ESL/EFL qualification (not a requirement if proven experience and upon references)
-Familiarity with online teaching platforms, video conferencing tools, and educational technology
-Proficient in the English language
-Eligible to work in the UK, Ireland or USA (UK: UK Passport, FWP, Settled Status, Work Visa; Ireland: UK or EU passport, USA: US citizen or US Work permit.) MLA cannot assist with, or sponsor work visas or permits.
-2 satisfactory references (3 for USA candidates), one of which should be from your current employer or from a referee relevant to the position
-Able to obtain a clean, enhanced DBS (Disclosure and barring service). Being registered on the Update Service is a plus!

DESIRABLE TEACHER ATTRIBUTES

-Be experienced and inspirational as both an online and in-person teacher
-Be able to communicate clearly and persuasively, both orally and in writing, with staff and students alike
-Be passionate about driving up standards in teaching and learning
-Be very well-organised and extremely hard-working
-Be able to work accurately and calmly, and show resilience when under pressure
-Be patient, determined and enthusiastic
-Be prepared and able to initiate and manage change, where necessary
-Be devoted to the educational needs of the individual student
-Be committed to continuing personal and professional development
-Display absolute commitment to the highest standards of professionalism and, at all times, promote the welfare and safeguarding of children
-Be proficient in the use of information technology
-Always act as an outstanding ambassador for the Company

MLA EQUAL OPPORTUNITIES AND AFFIRMATIVE ACTION STATEMENT

MLA Move Language Ahead is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of age, race, color, religion, national origin, sex, sexual orientation, handicap/disability, gender identity or expression, or any other non-job related criteria.

Salary and Benefits

BENEFITS

-Gain experience and become an expert in Task-Based Learning, a renowned teaching method
-Take advantage of the year-round continuous professional development training sessions offered by MLA
-Opportunity to join the management team in our summer schools
-Guaranteed hours year-round
-No need to re-apply for a job in the summer

COMPENSATION

14 EURO/hour for online courses with a 2 EURO / hour bonus received upon contract completion. Payment will be made in EURO

Summer 2023 weekly rates in UK centres were as follows, all meals and accommodation provided, next year you will get a returner bonus:

Expected salary:

Location: Carmarthen, Carmarthenshire – London

Job date: Sun, 14 Jan 2024 08:08:08 GMT

Apply for the job now!

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Sales Representative Job at Agurate Online Limited https://toptechblitz.com.ng/sales-representative-job-at-agurate-online-limited/ https://toptechblitz.com.ng/sales-representative-job-at-agurate-online-limited/#respond Wed, 10 Jan 2024 04:30:54 +0000 https://toptechblitz.com.ng/sales-representative-job-at-agurate-online-limited/ Job title: Sales Representative Job at Agurate Online Limited Company: Job description: Agurate Online Limited is a nationally recognized fashion retailer owned and managed by Agurate Online Limited. Agurate Online Limited was incorporated under the Nigerian laws by the Corporate affairs commission in August 2015. We’re passionate about Fashion retail both online and offline – [...]

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Job title: Sales Representative Job at Agurate Online Limited

Company:

Job description: Agurate Online Limited is a nationally recognized fashion retailer owned and managed by Agurate Online Limited. Agurate Online Limited was incorporated under the Nigerian laws by the Corporate affairs commission in August 2015. We’re passionate about Fashion retail both online and offline – and it goes way beyond fashion.

At Agu.ng, fashion is a way of life. We provide the best fashion materials and accesories. We are located in Onitsha Mall, Enugu mall, Novare mall lekki, Novare Gateway Mall Abuja and Circle mall Osapa. As we strive to bring your lovely fashion to your neighborhood, you can always shop on our website.
We differentiate ourselves through a combination of unique designs and styles merged with unequaled standards of quality and authenticity. Our founders Agurate Online limited is a company built on hardwork, fairness and customer satisfaction.

We are recruiting to fill the position below:

Job Position: Sales Representative

Job Location: Onitsha, Anambra
Employment Type: Full time

Job Description

  • We are looking for a young and experienced Sales professional who will engage and assist walk-in customers with product knowledge to optimize sales opportunities as well as managing financial transactions. (Females Only For Gender Balance)

Duties

  • Welcome and guide walk-in customers.
  • Provide accurate information (e.g., product features and pricing).
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service.

Expected salary:

Location: Onitsha, Anambra State

Job date: Sat, 16 Dec 2023 01:09:42 GMT

Apply for the job now!

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Online Sales Manager (Cosmetics) Job at Ascentech Services Limited https://toptechblitz.com.ng/online-sales-manager-cosmetics-job-at-ascentech-services-limited/ https://toptechblitz.com.ng/online-sales-manager-cosmetics-job-at-ascentech-services-limited/#respond Sat, 06 Jan 2024 14:06:27 +0000 https://toptechblitz.com.ng/online-sales-manager-cosmetics-job-at-ascentech-services-limited/ Job title: Online Sales Manager (Cosmetics) Job at Ascentech Services Limited Company: Job description: Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the [...]

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Job title: Online Sales Manager (Cosmetics) Job at Ascentech Services Limited

Company:

Job description: Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Position: Online Sales Manager (Cosmetics)

Job Location: Mainland, Lagos
Employment Type: Full-time

Job Description

  • The ideal candidate will manage Online Sales Channels including Instagram, Facebook, Twitter, Website, WhatsApp and other social media platforms.

Responsibilities
Online Sales Strategy:

  • Develop and implement a comprehensive online sales strategy to meet revenue targets.
  • Analyze market trends and customer behavior to identify new sales opportunities.

Social Media Management:

  • Manage and oversee the brand’s presence on social media platforms (Instagram, Facebook, Twitter, TikTok and others).
  • Create engaging content, promotions, and campaigns to drive online sales.

Shopify Store Management:

  • Oversee the operation and optimization of the Shopify store.
  • Monitor product listings, pricing, and inventory levels.

WhatsApp Selling:

  • Coordinate and manage sales activities conducted through WhatsApp.
  • Train and guide the sales team on effective WhatsApp selling techniques.

Team Leadership:

  • Lead and motivate a team of online sales representatives.
  • Provide ongoing training and support to enhance team performance.

Customer Engagement:

  • Develop strategies to enhance customer engagement and loyalty.
  • Monitor customer feedback and reviews, addressing concerns promptly.

Performance Analysis:

  • Track and analyze online sales performance using relevant analytics tools.
  • Implement data-driven strategies to improve sales efficiency.

Collaboration:

  • Collaborate with marketing teams to align online sales strategies with overall brand objectives.
  • Communicate regularly with cross-functional teams to ensure coherence in messaging.

Market Research:

  • Stay informed about industry trends, competitor activities, and emerging online sales technologies.
  • Propose innovative approaches to enhance the brand’s online presence.

Sales Reporting:

  • Prepare and present regular reports on online sales performance.
  • Provide insights and recommendations for continuous improvement.

Qualifications

  • Marketing or relevant, bachelor degree or above
  • Channel Managing experience in cosmetic industry, minimal 2 years
  • Good at developing and expanding channels
  • Honest and confident, enthusiastic about work
  • Familiar with marketing of cosmetics
  • Capable of customer relationship management
  • Good at logistic thinking and communication
  • Team player.

Remuneration

  • Salary: N120,000 monthly.

Compensation:

  • KPI bonus will be #40,000 per month, the actualpayment will be subject to monthly performance evaluation.
  • Extra Bonus will be rewarded upon completion on the overall sales task of each month.

Expected salary: 40000 per month

Location: Abuja, FCT

Job date: Sat, 06 Jan 2024 01:35:19 GMT

Apply for the job now!

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Typist / Data Entry – Work Online – Canada https://toptechblitz.com.ng/typist-data-entry-work-online-canada/ https://toptechblitz.com.ng/typist-data-entry-work-online-canada/#respond Wed, 06 Dec 2023 12:05:18 +0000 https://toptechblitz.com.ng/typist-data-entry-work-online-canada/ Job title: Typist / Data Entry – Work Online – Canada Company: Crest Data Systems Job description: About The Job CHECK YOUR INBOX OR SPAM FOLDER OF YOUR EMAIL FOR FURTHER STEPS. Job Description An Entry Level Data Entry Clerk who is highly organized is needed at our company to work remotely with our team [...]

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Job title: Typist / Data Entry – Work Online – Canada

Company: Crest Data Systems

Job description: About The Job

CHECK YOUR INBOX OR SPAM FOLDER OF YOUR EMAIL FOR FURTHER STEPS.

Job Description

An Entry Level Data Entry Clerk who is highly organized is needed at our company to work remotely with our team to collect, analyze and input Data into our online systems and Social Media platforms. This position is Part-time/full-time and will be done remotely. If this opening interests you, we encourage you to apply for this exciting opportunity to join our team.

Responsibilities

Performing data entry and maintaining databases

Collect and input data from various sources such as online, databases, surveys and documents

Ensure the safety of all data and their availability when needed

Communicate with other team members to ensure accuracy and safety of data collected

Requirements

Good typing and data entry skills

Reliable and fast internet connectivity

Strong organizational and time management skills

Excellent verbal and written communication skills

Proficiency in Microsoft Office or similar software

Ability to multitask and prioritize tasks effectively

Strong attention to detail and accuracy

Strong problem-solving and decision-making skills

Excellent team spirit

Benefits

Professional development oportunities

Remote work

Competitive compensation package with opportunities for growth and advancement.

Flexible remote work arrangement, enabling a healthy work-life balance.

Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

We look forward to reviewing your application

Powered by Webbtree

Expected salary:

Location: Canada

Job date: Sat, 28 Oct 2023 22:11:40 GMT

Apply for the job now!

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Online Canadian French language teacher for children https://toptechblitz.com.ng/online-canadian-french-language-teacher-for-children/ https://toptechblitz.com.ng/online-canadian-french-language-teacher-for-children/#respond Wed, 29 Nov 2023 04:05:34 +0000 https://toptechblitz.com.ng/online-canadian-french-language-teacher-for-children/ Job title: Online Canadian French language teacher for children Company: Global LT Job description: Global LT is a company offering language and culture training, translation, and interpretation services all over the world. Since 1979, we have been empowering professionals and their families to live, work, and communicate successfully everywhere and anywhere. Our clients are families [...]

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Job title: Online Canadian French language teacher for children

Company: Global LT

Job description: Global LT is a company offering language and culture training, translation, and interpretation services all over the world. Since 1979, we have been empowering professionals and their families to live, work, and communicate successfully everywhere and anywhere.

Our clients are families who relocated to a different country and need to learn a new language. In the past months, we have received many requests for language tutors for children, so we are looking for qualified teachers to expand our network.

Once a teacher is selected to work with us, we complete all the paperwork, and the teacher becomes a part of our team of talented teachers. You are assigned a Talent Success Coach, who will be your point of contact and send you our current vacancies. It is completely up to you to decide if you want to accept new students or not, so you can take the students you prefer, based on your availability.

All the positions that we offer are freelance positions, and you have total freedom to create the lesson plan or select the teaching material, based on your own preferences or your initial assessment.

Job Information:

  • Individual and group classes are possible
  • Classes may focus on general, daily communication language
  • Schedules will vary based on students’ needs
  • Class type: online, for children
  • Compensation for online lessons is 17 USD per hour. (23 CAD)

Responsibilities:

  • Delivering tailored, dynamic, effective, and engaging lessons
  • Developing curricula based on learners’ proficiency level and desired outcomes
  • Monitoring students’ progress and guiding learners toward learning goals
  • Communicating in an efficient, effective, and professional manner

Qualifications:

  • Native or near-native written and spoken proficiency in the target language
  • Certificate or degree in language teaching, education, instructional design, writing, language, linguistics, second-language acquisition, or related field
  • Minimum of two years of experience

If you feel this could interest you, please submit your CV for consideration.

Powered by JazzHR

Expected salary:

Location: Toronto, ON

Job date: Wed, 04 Oct 2023 22:00:19 GMT

Apply for the job now!

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Sales and Customer Service Executive, English Online https://toptechblitz.com.ng/sales-and-customer-service-executive-english-online/ https://toptechblitz.com.ng/sales-and-customer-service-executive-english-online/#respond Thu, 23 Nov 2023 09:34:43 +0000 https://toptechblitz.com.ng/sales-and-customer-service-executive-english-online/ Job title: Sales and Customer Service Executive, English Online Company: British Council Job description: We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better [...]

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Job title: Sales and Customer Service Executive, English Online

Company: British Council

Job description: We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

British Council Pay band: 6

Salary: £25,520 – £28,470 plus £3,300 London Market Allowance{ only for those based in the London area. }

Benefits Include, but are not limited to:

  • 32 days annual leave, in addition to public holidays
  • 3 days volunteering leave
  • Career average defined benefit pension scheme
  • An unrivalled opportunity for you to get to use all the experience you’ve built up working in and/or leading global organisations to support us in building trust across the world.

Location: Cardiff, London, Manchester, Edinburgh or Belfast. (The UK only).

Department: Sales and Customer Management – English and Exams

Contract type: 2 years FTC

Hours of work: 36 hours – We require the successful candidate to have flexibility between 8am until 10pm – Monday to Friday. The shift will usually be the same each day between these times, but there may be some requirement to work a different shift between these times on occasion.

Closing Date: Sunday 26th of November, 2023 at 23:59 UK Time.

You must have the legal right to work in the UK at the time of application.

There is no relocation or sponsorship support.

British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.

About The Team:

The English and Exams Strategic Business Unit (E&E SBU) is one of three global strategic business units in the British Council. The purpose of the SBUs is to support the British Council in its mission of building trust in the UK around the world by sharing aspects of our education systems, governance, and culture. E&E supports this mission by helping people around the world access the life-changing education and work opportunities that are created by learning English or gaining other valuable world-recognised UK qualifications and skills. Our work in fostering knowledge of the English language also helps provide a medium for communication worldwide, helping break down barriers of misunderstanding between cultures.

The British Council’s vision for E&E is to be the world authority in high quality English language teaching, learning and assessment. E&E is a commercially run business with an established global network of teaching and exams centres.

Covid-19 has escalated demand, accelerated the process, and strengthened the rationale for the development of online ELT products, to sit alongside an emerging portfolio of online products and services already reaching over 120m English learners and teachers annually.

Within E&E, English Online forms part of the adult portfolio of online products, positioned as a premium, teacher-led and group classroom online offer.

Product focus

Aimed at aspirational professional adults learning English at any level, English Online is a flexible and 100% online learning programme. It provides a premium online experience with highly trained and effective teachers, demonstrating clear learning outcomes and fostering a global community and support network of learners and teachers.

Product context and environment

English Online is managed and developed by a small globally oriented team. The initial launch took place in selected markets in September 2020. Currently, English Online is available in over 100 countries. The Product follows an iterative and incremental development approach to scale and increase student volume globally. Part of Key to this role this work involves helping us learn more about our customers and in supporting commercial success.

Role Purpose:

English Online is the British Council’s bespoke 100% online Adults English course that enables customers to learn online from anywhere in the world. The end to end customer experience aims to puts customers in control by offering a self-serve experience. This is supported by a central point of contact to provide information, resolve service requests and support the generation of new sales.

The Sales and Customer Experience Executive plays a key role in delivering an excellent customer experience, helping us learn more about our customers and in supporting commercial success. Key responsibilities include:

  • Ensuring rapid, high quality customer service and support for new and existing customers, primarily via email and webchat.
  • Following standard operating protocols (SOPs) and delivering against service level agreements (SLAs) to resolve service cases appropriately.
  • Providing a contact point for potential new customers to support sales and marketing efforts and help increase registrations.
  • Providing operational support to resolve service requests and liaising with other support teams where necessary.
  • Using Salesforce CRM and other management information systems to capture customer data and voice of customer, to help the business continually improve all areas of customer experience

Main Opportunities and Challenges for this role:

  • Being part of a dynamic e-business that is still growing and evolving
  • Playing a key role in helping and shaping that growth.
  • Engaging with and supporting customers digitally, primarily via email and web live chat.
  • Responding to and resolving enquiries rapidly to meet customer expectations of an e-business and to deliver against service level agreements (SLAs).
  • Working with a global, multi-cultural and multi-lingual and customer base
  • Working within a Global, networked, and multi-lingual team where remote working is required.
  • Working with customer data to support sales, marketing, and communications initiatives within the corporate data governance framework.
  • Working with the English Online team and associated support teams to ensure collaborative working, good governance, and business improvement.

Main Accountabilities:

Customer Service:

  • Managing incoming customer service cases from active learners through to resolution, primarily via e-mail and web live chat
  • Follow the standard operating procedures (SOPs) and service level agreements (SLAs) to maintain high levels of service
  • Managing incoming payment support requests – potentially including cancellations, refunds, payment failures and updating payment details.

Sales Support Communications and Engagement:

  • Respond to potential new sales enquiries quickly and effectively and with a superior level of information to encourage registrations
  • Actively support marketing efforts and promotions, ensuring new sales enquiries are logged and that any features or promotions are described accurately
  • Support the English Online team with communications and promotions to existing customers and campaigns
  • Support re-marketing campaigns to customers with expiring packages that may wish to re-purchase

Relationship and Stakeholder Management

  • Work with payment support teams including E-Commerce team, Shared Services Centre and the English Online technical support team to ensure payment support tickets are resolved and that any repeat problems with payment solutions are identified
  • Work with teams supporting the English Online Learner portal to help resolve service and information requests that relates to this
  • Occasionally act as a communication point for Teaching Centre Sales and Customer Services team that have sales or customer service enquiries for English Online

Role Specific Knowledge and Experience:

  • Excellent written and oral communication skills in English. Highly desirable if they are bilingual
  • Substantial experience in customer service role
  • Experience working in an international context and with international customer
  • Experience of Customer Relationship Management (CRM) platform and reporting tools
  • Working knowledge of Microsoft Office applications

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

Expected salary: £25520 – 28470 per year

Location: London

Job date: Sat, 11 Nov 2023 05:46:46 GMT

Apply for the job now!

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Online marketer remote Canada https://toptechblitz.com.ng/online-marketer-remote-canada/ https://toptechblitz.com.ng/online-marketer-remote-canada/#respond Thu, 16 Nov 2023 04:38:20 +0000 https://toptechblitz.com.ng/online-marketer-remote-canada/ Job title: Online marketer remote Canada Company: VNCC Job description: Description We are seeking a highly motivated and experienced Online Marketer to join our remote team in Canada. As an Online Marketer, you will be responsible for planning, implementing, and optimizing online marketing strategies to drive awareness, engagement, and conversions. This is a perfect opportunity [...]

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Job title: Online marketer remote Canada

Company: VNCC

Job description: Description

We are seeking a highly motivated and experienced Online Marketer to join our remote team in Canada. As an Online Marketer, you will be responsible for planning, implementing, and optimizing online marketing strategies to drive awareness, engagement, and conversions. This is a perfect opportunity for an individual who is passionate about digital marketing and has a proven track record of successful campaigns.

Responsibilities

  • Develop and execute online marketing strategies to increase brand awareness and drive traffic to our website
  • Manage and optimize paid advertising campaigns on various online platforms, such as Google Ads, Facebook Ads, and LinkedIn Ads
  • Conduct market research to identify customer needs, preferences, and trends
  • Monitor and analyze key performance metrics to track the success of marketing campaigns
  • Create compelling and engaging content for our website, blog, and social media channels
  • Collaborate with the design team to develop visually appealing and impactful marketing materials
  • Stay up-to-date with the latest digital marketing trends and technologies to ensure effective and innovative campaigns

Requirements

  • Bachelor’s degree in Marketing, Communications, or a related field
  • Proven working experience as an Online Marketer, with a focus on digital marketing techniques
  • Strong knowledge of online advertising platforms, such as Google Ads and Facebook Ads Manager
  • Experience with search engine optimization (SEO) and search engine marketing (SEM) techniques
  • Proficient in using analytics tools, such as Google Analytics and Facebook Insights
  • Excellent written and verbal communication skills
  • Ability to work independently and prioritize tasks effectively
  • Highly analytical and data-driven mindset, with the ability to draw insights from data to make informed decisions

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Expected salary: $1400 – 2800 per week

Location: Canada

Job date: Mon, 09 Oct 2023 22:42:27 GMT

Apply for the job now!

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Data Entry – Typist – Work Online – Remote https://toptechblitz.com.ng/data-entry-typist-work-online-remote/ https://toptechblitz.com.ng/data-entry-typist-work-online-remote/#respond Tue, 14 Nov 2023 09:50:33 +0000 https://toptechblitz.com.ng/data-entry-typist-work-online-remote/ Job title: Data Entry – Typist – Work Online – Remote Company: Remote Job description: About the job We are seeking an entry-level Data Entry Clerk to join our dynamic and growing team. In this role, you will be responsible for entering data into our system, ensuring the accuracy and completeness of the information. The [...]

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Job title: Data Entry – Typist – Work Online – Remote

Company: Remote

Job description: About the job

We are seeking an entry-level Data Entry Clerk to join our dynamic and growing team. In this role, you will be responsible for entering data into our system, ensuring the accuracy and completeness of the information. The ideal candidate should be detail-oriented, organized, and able to work independently. This is a full-time, remote position based in USA.

Responsibilities

Entering data accurately and efficiently into our system.

Verifying the accuracy and completeness of data entered.

Managing and organizing large amounts of data.

Maintaining confidentiality and security of all data entered.

Assisting with other administrative tasks as needed.

Qualifications

High school diploma or equivalent required; Associate’s degree or higher preferred.

Previous Data Entry Or Administrative Experience Preferred.

Excellent computer skills, including proficiency with Microsoft Office and Google Suite.

Strong attention to detail and ability to multitask.

Good communication and organizational skills.

Ability to work independently and meet deadlines.

Benefits

Competitive salary commensurate with experience.

Comprehensive health, dental, and vision insurance.

Generous paid time off and holiday schedule.

401(k) plan with company match.

Professional development opportunities.

Flexible work schedule.

At our company, we value diversity and inclusion, and we are committed to creating a supportive and welcoming environment for all team members. We encourage candidates from all backgrounds and experiences to apply.

If you are looking for an exciting entry-level opportunity in data entry and want to join a company with a dynamic and inclusive culture, we encourage you to apply today!

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Expected salary:

Location: USA

Job date: Sun, 08 Oct 2023 22:04:26 GMT

Apply for the job now!

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KUU Laptops Intel Processor 4GB RAM 256GB SSD Student Notebook Online Class Laptops Portable Computer Fingerprint Backlit https://toptechblitz.com.ng/kuu-laptops-intel-processor-4gb-ram-256gb-ssd-student-notebook-online-class-laptops-portable-computer-fingerprint-backlit/ https://toptechblitz.com.ng/kuu-laptops-intel-processor-4gb-ram-256gb-ssd-student-notebook-online-class-laptops-portable-computer-fingerprint-backlit/#respond Sat, 11 Nov 2023 00:53:14 +0000 https://toptechblitz.com.ng/kuu-laptops-intel-processor-4gb-ram-256gb-ssd-student-notebook-online-class-laptops-portable-computer-fingerprint-backlit/ Price: This laptop is 4GB RAM, 4GB RAM, 4GB RAM. This laptop is 4GB RAM, 4GB RAM, 4GB RAM. This laptop is 4GB RAM, 4GB RAM, 4GB RAM. This laptop is 4GB RAM, 4GB RAM, 4GB RAM. This laptop is 4GB RAM, 4GB RAM, 4GB RAM. This laptop is 4GB RAM, 4GB RAM, 4GB RAM. [...]

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Price: 125.00 - 132.00



This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

This laptop is 4GB RAM, 4GB RAM, 4GB RAM.

KUU YOBOOK J3710 4G-256GSSD




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