Job description: Oaken Events Limited is an Event Planning and Management company committed to the planning and management of special and corporate events from start to finish with a touch of finesse and style.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced and dedicated IT Officer to join the Oaken Events Team and oversee all aspects of the organization’s information technology systems, software, hardware, and networks.
• The IT Officer will be responsible for managing the company’s IT infrastructure, providing technical support, ensuring data security, troubleshooting issues, and implementing new technology solutions to support business operations.
• The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proven track record in managing IT systems within the event management industry.

Responsibilities
IT Infrastructure Management:

• Oversee and maintain the company’s IT infrastructure, including servers, networks, operating systems, and telecommunications systems.
• Ensure the smooth operation of all IT systems and promptly troubleshoot and resolve any technical issues that may arise.
• Monitor system performance, install upgrades, manage backups, and implement disaster recovery plans to minimize downtime.

Technical Support:

• Provide technical support to staff for hardware, software, and network-related issues.
• Respond to help desk requests, gather information, diagnose problems, and provide solutions or escalate issues as necessary.
• Develop and maintain documentation of IT procedures, troubleshooting steps, and user guides.

Data Security and Privacy:

• Ensure the integrity and security of company data by implementing and maintaining appropriate security measures, including firewalls, antivirus software, and access controls.
• Conduct regular audits and vulnerability assessments to identify and address potential security risks.
• Develop and enforce data privacy policies in compliance with relevant regulations (e.g., GDPR, CCPA)

Technology Procurement and Management:

• Evaluate, recommend, and manage the acquisition, implementation, and maintenance of hardware, software, and IT solutions.
• Develop and manage vendor relationships, negotiate contracts, and monitor service level agreements (SLAs).
• Stay updated on emerging technologies and trends in the event management industry to identify opportunities for innovation and improvement.

IT Training and User Support:

• Conduct IT training sessions for new and existing employees to enhance their understanding and usage of IT systems and tools.
• Develop training materials, manuals, and FAQs to facilitate self-help and empower users to resolve basic IT-related issues.
• Provide ongoing user support to ensure efficient and effective use of IT resources.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT management and support, preferably within the event management industry.
• Strong technical knowledge of networking, hardware, operating systems, and software applications.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong problem-solving and analytical thinking abilities.
• Proven ability to troubleshoot and resolve IT-related issues effectively and efficiently.
• Experience with data security and privacy protocols, including familiarity with relevant regulations.

Expected salary:

Location: Lekki, Lagos State

Job date: Wed, 10 Jan 2024 05:22:39 GMT

Apply for the job now!

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