Job description: Located in McLean, VA, United States HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America…’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty…

Expected salary: $16 per hour

Location: McLean, VA

Job date: Fri, 15 Dec 2023 08:13:59 GMT

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Job description: Located in McLean, VA, United States HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America…’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty…

Expected salary: $16 per hour

Location: McLean, VA

Job date: Fri, 15 Dec 2023 08:18:08 GMT

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Job description: Located in McLean, VA, United States HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America…’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty…

Expected salary: $16 per hour

Location: McLean, VA

Job date: Fri, 15 Dec 2023 08:19:45 GMT

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The post Airport Retail Associate – Hudson News – Located in McLean, VA, United States appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Located in McLean, VA, United States HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America…’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty…

Expected salary: $16 per hour

Location: McLean, VA

Job date: Fri, 15 Dec 2023 08:24:03 GMT

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The post Sales Associate – Located in McLean, VA, United States appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Job Title

IT Contact Center Modernization Lead

Job ID

27714606

Location

McLean, VA

Other Location

Description

Job Profile IT Project Manager

Job Description Serve as a trusted advisor to the federal government by providing strategic guidance focused on a large multi-site and multi-channel contact center modernization. Develop and present detailed CRM transition approach and assess transition feasibility, impacts, and risks. Provide client strategic support to include identification of strategic objectives and priorities, analysis of contact center best practices, and conduct vendor research. Lead and/or support contact center process improvement tasks , which may include facilitating stakeholder interviews and current state and future state analysis. Provide project management support to implement new technologies and/or initiatives. Support the client in addressing strategic and operational changes that impact the client’s technical environment and contact center landscape, (e.g., demographics, legislative mandates, and advancements in technology). Utilize technical knowledge of the systems development life cycle to identify and assess the impact of recommendations in the areas of technology, people and processes. Present findings and recommendations to a senior audience.

Location: McLean, VA
Travel Requirements: Flexibility to travel within the DC and Baltimore metro areas

Basic Qualifications:

• Comprehensive understanding of current multi-channel contact center technologies that include CRM applications (Oracle/Siebel, Pega, Salesforce, etc.) and telecom infrastructure (Genesys, Avaya, etc.); contact center operations (work force management, reporting metrics, quality assurance, etc.); and contact center processes (call handling, escalations, etc.)
• Experience leading or supporting large public or private sector multi-channel contact center modernization effort
• Management consulting experience required, with at least 5+ years project management or strategy experience focused on contact centers in public or private sector
• Experience with process improvement analysis (e.g., conducting stakeholder interviews, performing as-is/to-be analysis, development of tactical recommendations)
• Ability to collect requirements and data points from multiple stakeholders and develop process maps to document process flows using Vizio and other diagramming applications
• Understanding of project management methodologies (processes, best practices, tools, and templates)
• 5+ years’ experience working with projects using the Software/Systems Development Life Cycle (SDLC)
• Experience introducing innovation through proof of concepts and white papers
• Must be a self-starter with the ability to work effectively independently and in team settings
• Independently performs detailed qualitative or quantitative analyses to develop recommendations that address challenging client issues
• Excellent verbal and written English communication skills and interaction with clients and other teams
• Strong writing (e.g., whitepapers, decks) and presentation skills with a focus on attention to detail

Additional Qualifications:

• Knowledge of current contact center industry trends and current technologies
• Experience briefing clients and senior management on strategic initiatives
• Experience managing and working on multiple concurrent tasks, projects and priorities in a fast paced matrix-managed environment to meet aggressive deadlines
• Clearance: Clearable
• Education: Bachelors in IT related field
• Certification: PMP (preferred)

​​

ThunderYard Solutions is proud to be an Equal Opportunity Employer. We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our community, and our customers. All applicants will be considered for employment without discrimination of race, color, religion, or belief, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, protected veteran status, family medical history or genetic information.

Expected salary:

Location: McLean, VA

Job date: Wed, 11 Oct 2023 04:35:59 GMT

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Job description: Located in McLean, VA, United States

$300 HIRING BONUS FOR JOINING OUR TEAM!

Grow With Us!

Hudson is North America’s leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You:

• Competitive rate of pay of: $16.00 per hour

• Daily Pay- Get your money as you earn it
• Hudson PerkSpot Discount
• 20% Hudson Employee Discount
• 50% Hudson Food and Beverage Discount
• PTO

• Personal and Parental Leave Programs
• Medical, Dental & Vision Insurance
• Company Paid Life Insurance
• Employee Recognition Programs
• Advancement and Growth Opportunities

• On-going Training & Development
• Referral Bonus up to $500

This Specialty Sales Associate Position Is For You, If You Enjoy:

• Contributing to achieving store goals using their customer service and product knowledge skills.
• Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience.

• Maintaining adequate stock level of all products carried in the stores, and maximize sales by efficiently receiving product deliveries, restocking of the stores and assisting in the daily operation of the store.
• Working at the Dulles Airport

The Team is counting on you as a Specialty Sales Associate to:

• Have open / flexible availability and be able to work mornings, afternoons & evenings on weekdays and weekends

• Work a full-time schedule

Key Responsibilities:

• Know individual and store sales targets for every working shift.
• Engage customers on the selling floor with a focus on customer service.

• Maintain high energy and professional manner at all times.
• Solves customer problems and exceeds expectations in store.
• Services multiple customers using outstanding Customer Service standards.
• Responsible for name capture and customer relationship and after sales service.
• Maintains the store environment, store organization and visual display and store sets.

• Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
• Effectively operate a cash register
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
• Be knowledgeable and familiar with the surrounding businesses/offerings within the facility
• Communicate pricing, out of date and inventory issues with management

• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
• Assist with book inventory process (i.e., ordering, receiving, returns)
• Perform related work as assigned
• Be able to lift 40 pounds

Required Qualifications:

• Comply with company dress code.
• Show passion and pride for The Brand in every area of responsibility.
• Ability to lift at least 40lbs.
• Execute 5 Customer Service Standards at all times:

• Greet the Customer.

• Offer assistance to each and every customer.
• Ask Lifestyle Questions to Suggest Appropriate Product.
• Provide quick and accurate service.
• Thank the Customer each and every time.

• Minimum 2 years retail experience (high fashion and electronics experience preferred)

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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Expected salary: $16 per hour

Location: McLean, VA

Job date: Sat, 14 Oct 2023 07:03:24 GMT

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