Job description: Job Description:

JOB DESRIPTION

Our Client, a reputable Hotel located in lagos requires for immediate employment the service of a well experience and competent Hotel Manager to oversee the general operation of the Hotel and offer advisory to the Management for better productivity.

KEY RESPONBILITIES

Management

• Creates and implements effective business strategies for the hotel which are aligned with the hotel owner’s overall mission, vision, and values

• Achieves the hotel’s profit, customer service and revenue goals by the operation of the hotel

• Oversee the operation of the hotel and ensure the hotel’s profit, customer service and revenue goals are met

• Ensure all operations employees adhere to brand standards in operations and appearance

• Creates roster for front office staff and approve any changes

• Create a positive work environment for employees to thrive and communicate with team and set positive review targets

Operations

• Meet and greet VIP clients and escort them to their rooms

• Ensure certain guests (such as disabled people, elderly, children & VIPs) receive personalized service

• Assist on the front desk when short staffed or during staff break

• Check in and check out guests

• Respond to guest enquiries via email and over the phone

• Provide information about our hotel, available rooms, rates, and amenities

Guest Relations

• Generate innovative ideas to improve customer experience

• Print out personalized welcome letters to be delivered to rooms by porter

Sales & Marketing

• Create pricing strategies and competition analysis in conjunction with Sales manager

• Analyze sales reports and takes actions to improve results as appropriate

• Maximize revenue by developing and implementing a sales and marketing plan in collaboration with sales manager

• Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community

• Work with sales manager to create promos, offers and packages based on market demand

• Manage hotel’s online presence

Finance

• Develop annual budget in collaboration with the senior management team

• Responsible for tracking hotel revenue, managing budgets and monitoring expenses

• Analyze and interpret financial information and monitor sales and profits

• Ensure all paymaster accounts are closed and all debts recovered by Sales executive

• Ensure all credit card procedures are applied across the departments

• Approves and sign for allowances, rebates etc., as required by Front Office Receptionist.

JOB REQUIREMENTS

• Minimum of 5 years work experience, preferably in the hospitality or travel industries

• 1-3 Years management work experience in hospitality or travel

• Experience with hotel Property Management Software (PMS) 

• Understanding of how OTAs operate e.g. Booking.com, Expedia & TripAdvisor 

Industry standard grooming with good hygiene * Professional attire at all times and must represent the Villa Monument Brand Professionally

• Familiarity with hospitality industry standardsStrong Product knowledge

• Proficiency in English; knowledge of additional languages is a plus

Expected salary:

Location: Lagos, Lagos State

Job date: Mon, 09 Oct 2023 01:22:41 GMT

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Job description: Do you have a passion for optimising search performance while delivering bespoke campaigns for international clients? Are you looking for a supportive employer that offers fully remote work? Our Devon based client is looking for a Search Performance Manager to join their renowned and successful team.

You’ll be deploying your experience of search activity on Google, Bing and Shopping to offer specialist advice and support to major UK and EMEA clients. You’ll use your marketing skills, specialising in PPC to build, implement and monitor full search media plans. You’ll use your well founded knowledge of Google Search 360 technology to deliver campaigns within budget and within the agreed upon time. You’ll really be able to let your creativity flow as you’ll be taking points on campaigns, helping visions come to fruition from start to finish.

To succeed in this role, you’ll:

• Have confidence in your experience of PPCs, ideally gained at agency level.
• Always look to gain more accreditations, which our client can support you with.
• Have exceptional people skills to ensure clients feel valued and get the service they are looking for.

This opportunity is perfect for you if you’re always looking to develop yourself and grow to the best in your field as you’ll be supported by a strong training program. With the ability to use this learning framework to develop into a more senior position as our client wants to see you get the career progression you deserve. With a competitive salary of £48,000p.a., you can be sure that you’ll get a strong work life balance, you’ll also enjoy an employee discount scheme, medical cash plan and a great social calendar!

If you want to join an award winning agency with national clients, get in contact with Francesca House at Select Appointments by clicking apply now.

Expected salary: £45000 – 50000 per year

Location: Barton, Devon

Job date: Fri, 27 Oct 2023 04:42:15 GMT

Apply for the job now!

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