Front Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/front/ Sun, 21 Jan 2024 08:51:01 +0000 en-US hourly 1 https://i0.wp.com/toptechblitz.com.ng/wp-content/uploads/2024/01/cropped-Blue-and-Red-Abstract-Breaking-News-Politics-Logo-1.png?fit=32%2C32&ssl=1 Front Archives - World News: Entertainment, lifestyle, Health, Technology https://toptechblitz.com.ng/tag/front/ 32 32 213894740 Front Office Agent Job at Protea Hotels https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotels/ https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotels/#respond Sun, 21 Jan 2024 08:51:01 +0000 https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotels/ Job title: Front Office Agent Job at Protea Hotels Company: Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along the Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps [...]

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Job title: Front Office Agent Job at Protea Hotels

Company:

Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along the Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you in touch with the world while providing a relaxing holiday. We have 60 luxury rooms which come standard with in-room tea/coffee making facilities and turn down packages.

Facilities at Protea Hotel Lagos Kuramo Waters include complimentary Wi-Fi access, a gym, swimming pool, restaurant and bar. Our conference facilities accommodate up to 120 delegates, offer world-class technology such as high definition and high speed video conferencing, and services to ensure a smooth and successful event. Our location allows you to enjoy a night out at one of the many local bars or nightclubs near the hotel, and experience the true atmosphere of Lagos. Alternatively, you can explore the local markets or simply enjoy some retail therapy at nearby shopping malls

We are recruiting to fill the position below:

Job Position: Front Office Agent

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.
  • Posting charges to appropriate guest accounts.
  • Anticipating and addressing guests’ needs, and resolving their problems and complaints.
  • Assisting the reservations manager with taking reservations.
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Up-sell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Requirements

  • A Degree in Hotel Management is a plus
  • Work experience as a Hotel Front Office or Guest ServiceAgent, Receptionist, or similar role
  • Customer service attitude
  • Experience with hotel reservation software, like Opera, Micros etc.
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor

Expected salary:

Location: Nigeria

Job date: Sun, 21 Jan 2024 02:37:16 GMT

Apply for the job now!

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Front Desk / Office Support Staff Job at Pete Ground Service Limited https://toptechblitz.com.ng/front-desk-office-support-staff-job-at-pete-ground-service-limited/ https://toptechblitz.com.ng/front-desk-office-support-staff-job-at-pete-ground-service-limited/#respond Thu, 18 Jan 2024 22:51:57 +0000 https://toptechblitz.com.ng/front-desk-office-support-staff-job-at-pete-ground-service-limited/ Job title: Front Desk / Office Support Staff Job at Pete Ground Service Limited Company: Problem-solving Job description: has earned a reputation as a reliable partner for clients in search of top-tier solutions to uphold cleanliness and hygiene in… Job Location: Ikeja, Lagos Employment Type: Full-time Job Summary Join the vibrant team at Pete Ground [...]

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Job title: Front Desk / Office Support Staff Job at Pete Ground Service Limited

Company: Problem-solving

Job description: has earned a reputation as a reliable partner for clients in search of top-tier solutions to uphold cleanliness and hygiene in… Job Location: Ikeja, Lagos Employment Type: Full-time Job Summary Join the vibrant team at Pete Ground Service Limited…

Expected salary: 70000 – 100000 per month

Location: Ikeja, Lagos State

Job date: Thu, 18 Jan 2024 04:26:09 GMT

Apply for the job now!

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Front Desk Officer Job at First Excelsia Professional Services https://toptechblitz.com.ng/front-desk-officer-job-at-first-excelsia-professional-services/ https://toptechblitz.com.ng/front-desk-officer-job-at-first-excelsia-professional-services/#respond Wed, 17 Jan 2024 22:28:05 +0000 https://toptechblitz.com.ng/front-desk-officer-job-at-first-excelsia-professional-services/ Job title: Front Desk Officer Job at First Excelsia Professional Services Company: Job description: position below: Job Position: Front Desk Officer Job Location: Lagos Employment Type: Full-time Industry: Finance… Expected salary: Location: Abuja, FCT Job date: Sat, 06 Jan 2024 07:49:28 GMT Apply for the job now!

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Job title: Front Desk Officer Job at First Excelsia Professional Services

Company:

Job description: position below: Job Position: Front Desk Officer Job Location: Lagos Employment Type: Full-time Industry: Finance…

Expected salary:

Location: Abuja, FCT

Job date: Sat, 06 Jan 2024 07:49:28 GMT

Apply for the job now!

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Front of the House Manager https://toptechblitz.com.ng/front-of-the-house-manager-2/ https://toptechblitz.com.ng/front-of-the-house-manager-2/#respond Tue, 16 Jan 2024 17:00:06 +0000 https://toptechblitz.com.ng/front-of-the-house-manager-2/ Job title: Front of the House Manager Company: Compass Group Job description: ​ Salary: $52,000.00 – $57,000.00 Other Forms of Compensation: ​ Pay Grade: 12 Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver [...]

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Job title: Front of the House Manager

Company: Compass Group

Job description: ​
Salary: $52,000.00 – $57,000.00

Other Forms of Compensation: ​

Pay Grade: 12

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

Job Summary

Job Summary:

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

  • Schedules, trains, manages, and develops staff
  • Manages budget and inventory
  • Trains and supervises alcoholic beverage service
  • Assists with catering events tied to shows
  • Establishes beverage program and seasonal specials
  • Purchases alcoholic and non-alcoholic beverages
  • Manages culinary program in conjunction with WPC culinary and marketing team
  • Maintains a positive working relationship with staff, venue client and production team
  • Works with vendors to increase positive cost results
  • Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
  • Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

  • Experience managing others – Strong Communicator and demonstrated by ability to interact successfully with a variety of people
  • Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
  • Ability to keep track of large inventories and budgets
  • Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
  • Have a quick grasp on what needs to be done and demonstrates a desire to lead
  • Creativity while not overseeing the attention to detail
  • Working knowledge of the business as well as has knowledge of the market
  • Finance, Loss Prevention, and HR experiences
  • Prefer a college degree and management experience, particularly in the beverage industry
  • Certification in service training, alcohol service, safe food handling and first aid
  • Experience with knowledge of all state and local alcohol laws
  • Certified by the National Bar & Restaurant Management Association
  • Open to working an events driven schedule

Apply to Morrison Living today!

Morrison Living is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Morrison Living are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Morrison Living maintains a drug-free workplace.

Req ID: 1256226

Morrison Living

LYN PELLEGRINI

[[req_classification]]

Expected salary: $52000 – 57000 per year

Location: Cary, NC

Job date: Tue, 09 Jan 2024 23:21:11 GMT

Apply for the job now!

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Front Desk Officer Job at FirstExcelsia Professional Services https://toptechblitz.com.ng/front-desk-officer-job-at-firstexcelsia-professional-services/ https://toptechblitz.com.ng/front-desk-officer-job-at-firstexcelsia-professional-services/#respond Mon, 15 Jan 2024 14:33:17 +0000 https://toptechblitz.com.ng/front-desk-officer-job-at-firstexcelsia-professional-services/ Job title: Front Desk Officer Job at FirstExcelsia Professional Services Company: Job description: FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants with operations across several states in Nigeria. We have an in-depth understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous [...]

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Job title: Front Desk Officer Job at FirstExcelsia Professional Services

Company:

Job description: FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants with operations across several states in Nigeria. We have an in-depth understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous organisations to develop glocalised HR solutions, processes and structures required to develop and effectively drive our clients’ corporate strategies. The firm commenced operations in 2016 and currently has a team of consultants that have successfully managed numerous Organisational Development, Human Resources and Management Consulting projects in varying leadership capacities across all sectors of the Nigerian Economy.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos
Employment Type: Full-time
Industry: Finance

Job Description

  • Our client is seeking to hire a highly competent and organized a Front Desk Officer to join its dynamic team and contribute to its commitment to excellence.
  • The ideal role holder will be responsible for scheduling appointments, handling inquiries via phone and email, maintaining records, providing administrative support and serving as the primary point of contact for clients and visitors.

Job Responsibilities

  • Maintaining a tidy and welcoming reception area and ensuring a comfortable environment for clients and visitors.
  • Assisting clients with inquiries, providing accurate information, and directing them to the appropriate departments or personnel.
  • Managing appointments and scheduling for various departments and clients while ensuring an organized calendar.
  • Ensuring strict adherence to industry regulations and confidentiality standards in handling sensitive client information.
  • Monitoring and managing access to secure areas, following established security protocols.
  • Maintaining accurate documentation of client interactions, appointments, and relevant information.
  • Handling incoming calls, responding to emails promptly, and communicating promptly and professionally.
  • Performing administrative tasks such as data entry, record-keeping, and managing office supplies.
  • Collaborating effectively with various departments, contributing to streamlined workflows and operations.

Person Specification

  • Minimum of a Bachelor’s Degree in Business Administration or a related field.
  • Minimum of 3 years of experience as a Front Desk Officer in a professional and corporate environment or similar role.
  • Excellent verbal and written communication skills.
  • Organizational and time management skills
  • Ability to use Microsoft Office Packages such as Microsoft Word, Excel, and PowerPoint.

Expected salary:

Location: Nigeria

Job date: Sun, 14 Jan 2024 23:33:32 GMT

Apply for the job now!

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Front Office Agent Job at Protea Hotel https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotel/ https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotel/#respond Mon, 15 Jan 2024 07:26:07 +0000 https://toptechblitz.com.ng/front-office-agent-job-at-protea-hotel/ Job title: Front Office Agent Job at Protea Hotel Company: Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you [...]

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]]>
Job title: Front Office Agent Job at Protea Hotel

Company:

Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you in touch with the world while providing a relaxing holiday. We have 60 luxury rooms which come as highlystandard with in-room tea/coffee making facilities and turn-down packages.

We are recruiting to fill the position below:

Job Position: Front Office Agent

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • Greeting and thanking guests in a sincere, friendly manner.
  • Checking guests in on arrival and out on departure.
  • Posting charges to appropriate guest accounts.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Up-sell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.
  • Anticipating and addressing guests’ needs, and resolving their problems and complaints.
  • Assisting the reservations manager with taking reservations.
  • Respond to clients’ complaints in a timely and professional manner
  • Collaborating and communicating with other internal departments to ensure guest satisfaction.
  • Complying with company procedures and safety policies.
  • Performing duties on a daily checklist.
  • Provide information about our hotel, available rooms, rates, and amenities

Requirements

  • A Degree in Hotel Management is a plus
  • Customer service attitude
  • Excellent communication and organizational skills.
  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservation software, like Opera, etc.
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor

Expected salary:

Location: Nigeria

Job date: Sun, 14 Jan 2024 23:22:30 GMT

Apply for the job now!

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Front of the House Manager https://toptechblitz.com.ng/front-of-the-house-manager/ https://toptechblitz.com.ng/front-of-the-house-manager/#respond Sat, 13 Jan 2024 19:58:07 +0000 https://toptechblitz.com.ng/front-of-the-house-manager/ Job title: Front of the House Manager Company: Compass Group Job description: ​ Salary: $52,000.00 – $57,000.00 Other Forms of Compensation: ​ Pay Grade: 12 Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver [...]

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Job title: Front of the House Manager

Company: Compass Group

Job description: ​
Salary: $52,000.00 – $57,000.00

Other Forms of Compensation: ​

Pay Grade: 12

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

Job Summary

Job Summary:

The Front of House Manager, reporting directly to the General Manager, holds duties related to assisting with day to day operations in Company Clubs and Theater venue. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills.

Key Responsibilities:

  • Schedules, trains, manages, and develops staff
  • Manages budget and inventory
  • Trains and supervises alcoholic beverage service
  • Assists with catering events tied to shows
  • Establishes beverage program and seasonal specials
  • Purchases alcoholic and non-alcoholic beverages
  • Manages culinary program in conjunction with WPC culinary and marketing team
  • Maintains a positive working relationship with staff, venue client and production team
  • Works with vendors to increase positive cost results
  • Works in conjunction with venue house managers regarding attendance and staffing to achieve maximum results
  • Oversees financial aspects of first class bar/concession stand operations

Preferred Qualifications:

  • Experience managing others – Strong Communicator and demonstrated by ability to interact successfully with a variety of people
  • Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
  • Ability to keep track of large inventories and budgets
  • Ability to work the business hours as the workday usually extends from late afternoon into nights and weekends
  • Have a quick grasp on what needs to be done and demonstrates a desire to lead
  • Creativity while not overseeing the attention to detail
  • Working knowledge of the business as well as has knowledge of the market
  • Finance, Loss Prevention, and HR experiences
  • Prefer a college degree and management experience, particularly in the beverage industry
  • Certification in service training, alcohol service, safe food handling and first aid
  • Experience with knowledge of all state and local alcohol laws
  • Certified by the National Bar & Restaurant Management Association
  • Open to working an events driven schedule

Apply to Morrison Living today!

Morrison Living is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Morrison Living are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Morrison Living maintains a drug-free workplace.

Req ID: 1256226

Morrison Living

LYN PELLEGRINI

[[req_classification]]

Expected salary: $52000 – 57000 per year

Location: Cary, NC

Job date: Wed, 10 Jan 2024 05:00:02 GMT

Apply for the job now!

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Front Desk Officer https://toptechblitz.com.ng/front-desk-officer-2/ https://toptechblitz.com.ng/front-desk-officer-2/#respond Wed, 10 Jan 2024 09:35:55 +0000 https://toptechblitz.com.ng/front-desk-officer-2/ Job title: Front Desk Officer Company: The Borough Lagos Job description: Job brief We are looking for a Hotel Front Desk Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods [...]

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Job title: Front Desk Officer

Company: The Borough Lagos

Job description: Job brief

We are looking for a Hotel Front Desk Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills * Work experience as a Hotel Front Desk Agent, Receptionist or similar role

  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Degree in hotel management is a plus

Powered by JazzHR

Expected salary:

Location: Lekki, Lagos State

Job date: Wed, 10 Jan 2024 03:36:49 GMT

Apply for the job now!

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Front Desk Staff / Customer Care Officer Job at Credible Eye Care https://toptechblitz.com.ng/front-desk-staff-customer-care-officer-job-at-credible-eye-care/ https://toptechblitz.com.ng/front-desk-staff-customer-care-officer-job-at-credible-eye-care/#respond Sun, 07 Jan 2024 21:36:49 +0000 https://toptechblitz.com.ng/front-desk-staff-customer-care-officer-job-at-credible-eye-care/ Job title: Front Desk Staff / Customer Care Officer Job at Credible Eye Care Company: Job description: position below: Job Position: Front Desk Staff / Customer Care Officer Job Location: Lekki, Lagos Employment Type: Full… Expected salary: 140000 per month Location: Lekki, Lagos State Job date: Sat, 23 Dec 2023 03:04:03 GMT Apply for the [...]

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Job title: Front Desk Staff / Customer Care Officer Job at Credible Eye Care

Company:

Job description: position below: Job Position: Front Desk Staff / Customer Care Officer Job Location: Lekki, Lagos Employment Type: Full…

Expected salary: 140000 per month

Location: Lekki, Lagos State

Job date: Sat, 23 Dec 2023 03:04:03 GMT

Apply for the job now!

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Front Desk Receptionist https://toptechblitz.com.ng/front-desk-receptionist/ https://toptechblitz.com.ng/front-desk-receptionist/#respond Sun, 07 Jan 2024 05:25:02 +0000 https://toptechblitz.com.ng/front-desk-receptionist/ Job title: Front Desk Receptionist Company: YWCA Hamilton Job description: Who We Are Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services [...]

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Job title: Front Desk Receptionist

Company: YWCA Hamilton

Job description: Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

YWork for us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

  • On-the-job training and professional development opportunities
  • Childcare discounts
  • Opportunities to get involved in our community
  • A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code: 3-MAD-2023

Department: Building Services

Reports to: Front Desk Supervisor

Location: Hamilton, ON

Hours of Work: 37.5

Start Date: TBD

Posting Date: December 4, 2023

Closing Date: December 15, 2023

Maintain the daily operations of the Front Desk including reception, customer service, membership and program sales, in addition to member/client/community support.

KEY RESPONSIBILITIES:

  • Support YWCA Hamilton mission, vision and values;
  • Answer customer inquiries and accurately redirect as required;
  • Promote and sell programs;
  • Manage all payment transactions;
  • Balance daily cash and float;
  • Process all Fitness memberships and activate membership cards;
  • Process all computer registrations;
  • Monitor building security and screen clients and visitors;
  • Sort and distribute mail for Staff, Residents and Tenant Groups;
  • Record daily incidents and communication in appropriate log books;
  • Manage keys for rental and/or user groups;
  • Respond to customer/residents needs/emergencies;
  • Attend and participate in team/staff and supervision meetings when required;
  • Work safely, report all workplace hazards and follow all YWCA Hamilton Health and Safety policies and procedures;
  • Be familiar and adhere to the Occupational Health & Safety Act, Workplace Safety Insurance Board Act (WSIA), Human Rights and Employment Standards Act;
  • Attend and participate in mandatory training such as but not limited to WHMIS, Health and Safety Training, Non-Violent Crisis Intervention Training and Anti-Racism Anti Oppression Training (ARAO);
  • Perform other duties as required.

Qualifications

QUALIFICATIONS:

  • Relevant post-secondary education or working toward the completion of post-secondary education in a related field or combination of related work and academic experience;
  • Must have related customer service experience;
  • Must be able to work in a fast-paced, team environment;
  • Excellent organizational skills and detail;
  • Excellent problem-solving skills; proactive in anticipating needs or potential problems;
  • Must have excellent written and verbal communication skills;
  • Must be flexible, able to work various shifts of days, afternoons, evenings & weekends;
  • Experience working in a diverse community and setting;
  • Experience processing payment transactions and balancing cash;
  • Ability to promote and sell programs;
  • Proficiency with MS Office Applications including but not limited to Word, Excel and Outlook;
  • Working from a feminist, anti-oppressive /anti-racist perspective;
  • Bilingual English/French or other languages an asset;
  • Must provide a current Police Check and current Standard First Aid/CPR Certificate or willingness to obtain at own time &cost.

NECESSARY TRAINING:

  • Non-Violent Crisis Prevention/Intervention – Annual;
  • Workplace Hazardous Materials Information System (WHMIS) – Annual (All YWCA Employees);
  • Health and Safety Training;
  • Accessibility for Ontarians With Disabilities (AODA);
  • Anti-Racism Anti Oppression Training (ARAO);
  • Standard First Aid/CPR Certificate;
  • Other training as required.

As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Thank you for your interest in YWCA Hamilton. Only those selected for further consideration will be contacted.

Expected salary:

Location: Hamilton, ON

Job date: Wed, 06 Dec 2023 08:18:35 GMT

Apply for the job now!

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