Job description: Erisco Foods Limited is an indigenous food product manufacturer, incorporated in Nigeria in 2004 and started operations in 2009, manufacturing Tomato Paste, Seasoning, Rice, Milk cubes and more. We are firmly committed to producing high-quality products that combine nourishment with value pricing, as they strive to become one of Nigeria’s largest indigenous food manufacturers on a global scale.

We are recruiting to fill the following positions below:

1.) Account Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Review and verify incoming and outgoing invoices, waybill along with PO
• Prepare cheque requisition with attached necessary documents.
• Maintain vendor files, etc
• Managing financial records in compliance iwth tax and accounting laws
• Post transactions to journals, ledgers and other records.
• Reconcile account payable transactions of individual vendors.
• Evaluating internal control systems and providing necessary suggestions.

Requirements

• Candidates should possess a Bachelor’s Degree or HND qualification in Accounting
• Minimum of 3 years of experience as an Accountant .
• Proficiency in the use of Microsoft Dynamics Navision and different Accounting Softwares
• ACA is an added advantage.
• Applicant must reside in Lagos.

Method of Application
Interested and qualified candidates should send their Application Letter and Resume as one attachment in MS Word or PDF format to: using “Account Officer” as the subject of the mail.

Note: Only qualified candidates will be contacted.

2.) Quality Control Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Maintain quality standards and recommend improvement for all stages of processing.
• Maintain accurate quality assurance records directed by Head Quality Assurance.
• Investigate complaints to determine causes, consult with appropriate production personnel to correct deficiencies.
• Oversee cleanliness and housekeeping of operation.
• Ensure that all food safety standard are maintained.
• Conduct process and plant audit.
• Ensure compliance with government regulations.
• Use, maintain and calibrate laboratory equipment and supervise as required.
• Ensure compliance to standards of all incoming and outgoing materials, ingredients and packaged products.
• Assist in development of new products and or line extenders as required.
• Ensure all labels, nutritional information and manufacturing data are correct.

Educational Qualifications & Experience

• B.Sc, B.Tech in Biochemistry, Industrial Chemistry, Food Science Technology and Science related course.
• 3-4 years of experience in Plant Quality Control/ Assurance.
• Knowledge of Food Safety and Food Quality is an added advantage.

Functional Competencies/Requirements:

• Exceptional reliability
• Strong analytical and problem solving skills
• A high level of interpersonal skills, excellent leadership skills and motivational skill
• Demonstrate a high level of energy, drive and initiative
• Ability to work flexible hours and accept additional responsibility as needed.

Method of Application
Interested and qualified candidates should send their Application Letter and Resume as one attachment in MS Word or PDF format to: using “Quality Control Officer” as the subject of the mail.

3.) Warehouse Manager

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Achieving high levels of customer satisfaction through efficient tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Communicating job expectations and coaching employees
• Managing, evaluating, and reporting on warehouse productivity
• Ordering supplies and maintaining suitable inventory levels
• Performing a daily inspection of the warehouse grounds
• Coordinating and maintaining fleets and equipment
• Checking orders, bills, items received, inventory, and deliveries for accuracy
• Maintaining records, reporting relevant information, and preparing any necessary documentation
• Ensuring basic maintenance standards and compliance with health and safety regulations
• Communicating and coordinating with other departments and customers

Qualifications

• Bachelor’s Degree in Business, Management, Logistics, or a related field
• Minimum of 5 years of cognate experience as a warehouse supervisor or a similar management position, preferably in Apapa, Lagos
• Strong working knowledge of warehouse operations and management
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and data entry software
• Knowledge of warehousing ERP software packages, data entry, and MS Office proficiency
• Time management skills and the ability to delegate
• Excellent leadership and organizational skills
• Critical thinking and problem-solving skills

Method of Application
Interested and qualified candidates should send their Application Letter and Resume as one attachment in MS Word or PDF format to:

Expected salary:

Location: Ikeja, Lagos State

Job date: Fri, 19 Jan 2024 07:09:32 GMT

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Job description: Uncle Stan’s Foods is a small chops company known for it’s unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Position: Restaurant Manager

Job Location: Lagos

Job Summary

• We are looking for an effective and efficient restaurant manager to oversee and further coordinate restaurant activities. The ideal candidate should have managerial skills, interpersonal and teamwork skills, excellent communicative skills, problem solving skills amongst other.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation, health and safety regulations.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations
• Coordinating daily restaurant management operations.
• Keep accurate records for all inventory.
• Ensure stock is reordered on time to reduce out of stock.
• Reduce incidence of theft, pilfering etc.
• Perform any other tasks as assigned.

Requirements

• BSc Degree in Business Administration; hospitality management or culinary schooling.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.

Expected salary: 100000 – 150000 per month

Location: Port Harcourt, Rivers State

Job date: Fri, 12 Jan 2024 05:56:48 GMT

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Job description: Sonia Foods Industries is one of the leading tomato products processing factories in West Africa. Its headquarter is located in Lagos-Ibadan Expressway, KM 39. The company produces Tomato Mix, Peppe & Onion Tomato Seasoning Mix, Curry Powder and Thyme Leaves, under the brand name Sonia. The factory is located in Ikorodu Shagamu Express Road, Onigbagbe/Sotubo Village, Shagamu Ogun State, Nigeria.

We are recruiting to fill the position below:

Job Position: Sales Officer
Job Location: Osogbo, Osun
Employment Type: Full-time

Description

• We are looking to employ a sales-driven and customer-oriented sales officer to oversee our sales team and determine the most effective solutions to increase company sales.

Responsibilities

• Developing and sustaining long-lasting relationships with customers.
• Calling potential customers to explain company products and encourage purchases.
• Answered customers’ questions and escalated complex issues to the relevant departments as needed.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors’ products to determine product features, benefits, shortfalls, and market success.

Requirements

• BSc or HND in Business Administration, Business Management, Marketing, or a related field is preferred.

Expected salary:

Location: Osogbo, Osun State

Job date: Wed, 22 Nov 2023 04:51:46 GMT

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Job description: Cam Dairy Foods Limited is a pastoralist-driven Nigerian dairy company. We’re building a new economy that’s centred… around real dairy; one that reintroduces fresh milk to Nigerian households, nourishes our growing population and eradicates…

Expected salary:

Location: Abuja, FCT

Job date: Fri, 15 Dec 2023 07:43:56 GMT

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Job description: Erisco Foods Limited is an indigenous food product manufacturer, incorporated in Nigeria in 2004 and started operations in 2009, manufacturing Tomato Paste, Seasoning, Rice, Milk cubes and more. We are firmly committed to producing high-quality products that combine nourishment with value pricing, as they strive to become one of Nigeria’s largest indigenous foodmanufacturers on a global scale.

We are recruiting to fill the position below:

Job Position: Sales and Marketing Executive

Job Location: Ikorodu, Lagos
Employment Type: Full-time

Job Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential customers and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on company’s products Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company’s in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams.

Requirements and Skills

• Candidates should possess a B.Sc / HND in any relevant discipline with 2 – 3 years of experience.
• Aptitude in delivering attractive presentations.
• Proven experience as a Sales Executive or relevant role
• Fast learner and passion for sales
• Self-motivated with a results-driven approach.
• Proficiency in English
• Excellent knowledge of MS Office
• Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques

Method of Application
Interested and qualified candidates should send their CV to: using the Job Position and Location as the subject of the email e.g, “Sales Executive Lagos”

Expected salary:

Location: Ikorodu, Lagos State

Job date: Sat, 23 Dec 2023 04:13:47 GMT

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Job description: Cam is a Nigerian dairy company that aggregates raw milk from settled pastoralist communities and processes it into nutritious dairy products. We are recruiting to fill the position below:

Job Title: Area Sales Manager
Location: Lagos

Role Summary

• We are looking for a self-starter who is committed and passionate about our purpose, ambition, and values to help launch our products in the retail market and build our brand and customer loyalty.
• You will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships, and recruiting and managing a sales team in your area.

Responsibilities

• Manage, inspire, and motivate a client-facing and high-performing team sales team in your area of coverage
• Develop market and competitive assessments to identify and drive new opportunities
• Develop a thorough understanding of key customer needs and requirements
• Develop new relationships with key clients and decision-makers in retail and HORECA channels
• Create monthly, quarterly and annual plans to consistently meet assigned targets
• Assess the needs of our clients and gather feedback to improve existing products and services
• Increase business opportunities through various routes to market, especially to open up new channels Manage key customer accounts to achieve assigned targets and grow sales portfolio
• Keep up to date on the competitor landscape and gather market intelligence
• Set up meetings or calls with prospective clients
• Report sales results to the Head of B2B Sales on a weekly, monthly and quarterly basis
• Stay up-to-date on new products and services, and new pricing and payment plans
• Develop and maintain new B2B customer relationships in your area of coverage
• Develop and execute sales plans and targets in alignment with business objectives
• Ensure sustained profitability for all different SKUs and pack sizes
• Ensure 100% on-shelf product availability across assigned customer locations
• Analyze customer and sales data to provide insights into the business
• Negotiate contracts with customers and establish a timeline for performance
• Resolve customer issues and complaints
• Expand customer relationships by continuously proposing solutions that meet their needs and objectives

Minimum Requirements

• Undergraduate Degree from a tertiary institution – BA or B.Sc Degree
• Minimum of 5 years experience in a B2B sales role
• Experience leading a sales team
• Possess an excellent reputation in the industry
• Possess established relationships with B2B clients
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills
• Exhibit solid business judgment
• Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies
• Relevant Professional Certificate relevant to the role
• Certificate in a productivity tool (Microsoft/Google)
• Excel Intermediate Level Certification
• Minimum of 2 years of experience in a supervisory capacity

Salary Range
N300,000 – N400,000 / Month

To Apply
Interested and qualified candidates should:

Application Deadline: Not Specified.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

Expected salary: 300000 – 400000 per month

Location: Nigeria

Job date: Tue, 03 Oct 2023 23:03:05 GMT

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Job description: Uncle Stan’s Foods is a small chops company known for it’s unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Position: Customer Services Manager

Job Location: Lagos
Employment Type: Full time

Job Summary

• We are seeking a dedicated and experienced Customer Service Manager to join our team.
• The ideal candidate will be responsible for overseeing and enhancing the customer service experience, addressing customer inquiries, resolving complaints, and implementing strategies to ensure overall customer satisfaction.
• This role requires a customer-centric individual with strong leadership skills and a commitment to delivering exceptional service.

Key Responsibilities

• Lead and mentor the customer service team to deliver outstanding service and achieve performance targets.
• Ensure customers get their orders at the estimated time of delivery.
• Follow up on customers complaints and provide solutions.
• Collaborate with cross-functional teams to resolve complex customer issues.
• Establish and maintain strong relationships with customers through effective communication channels.
• Communicate product information, promotions, and company updates to customers in a clear and engaging manner.
• Act as a liaison between customers and internal teams to ensure accurate and timely resolution of inquiries.
• Identify opportunities to improve the overall customer experience and implement strategies accordingly.
• Be proactive in solving customers complaints.
• Collaborate with the restaurant and logistics team to ensure smooth operation.
• Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence.
• Address and resolve customer complaints and issues promptly and effectively.
• Investigate and analyze root causes of complaints to implement preventive measures.
• Develop and execute initiatives to exceed customer expectations.
• Provide ongoing training and development for the customer service team to enhance skills and knowledge.
• Streamline and optimize customer service processes to improve efficiency and effectiveness.
• Develop and execute customer retention programs to build loyalty and repeat business.
• Identify and implement strategies to upsell or cross-sell products based on customer needs.

Qualifications and Skills

• Bachelor’s Degree in Business, Marketing, or a related field.
• Proven experience in a customer service management role, preferably in the food or hospitality industry.

Expected salary: 100000 – 150000 per month

Location: Nigeria

Job date: Tue, 19 Dec 2023 23:37:35 GMT

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Job description: Sundry Foods is an integrated food services company founded in 2003 and operating in major cities in Nigeria. We are bringing our now trademark great tasting ready-to-eat food and quality services to thousands of people and institutions daily through its chain and network of restaurants, bakeries and other catering facilities.

We are proud to own and operate one of Africa’s best restaurant and bakery chains and we pride ourselves on our ability to consistently deliver original food and service solutions whether in workplaces, schools and colleges, hospitals, joining even remote sites and different cultural environments using our team of young seasoned professionals and an entire workforce with a passion to deliver nothing but the best to every customer.

We invite applications for:

Job Position: Graduate Internship Programme (Bakery Division)

Job Locations: Abuja and Lagos
Employment Type: Full Time

Details / Requirements

• Sundry Foods’ Bakery Division Graduate Internship program is for fresh graduates of Food Science and Technology who have recently completed their NYSC program.
• The paid internship is a blend of hands-on on-the-job training and classroom theories in a fast-paced, high pressure, Mass-Market Bakery setting. At the end of the Internship period, the participants would have learnt the rudiments of Mass-market Bread production end-to-end.
• Successful interns per final assessments shall be be offered a full-time employment.
• Candidate must be resident in Port Harcourt or able to relocate to Port Harcourt for the period of Internship even if the interested location is for Lagos or Abuja.

Expected salary:

Location: Abuja, FCT

Job date: Sat, 16 Dec 2023 03:19:39 GMT

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Job description: Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our business model is based on bringing leading international quick service brands to Africa and ensuring their commercial success, a strategy that unites customers, shareholders, franchisors and our staff. We are recruiting to fill the position below:

Job Title: Customer Success / Call Centre Executive
Location: Lagos
Job type: Full Time

Job Role

• The ideal candidate is to be the trusted advisor to customers while partnering with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the customer life cycle.
• Customer Success Executive is responsible for retention, adoption, and expansion of the brands with an assigned base of customers.
• In summary the top priority for this role is to ensure high-quality experience for our customers, resulting in their satisfaction and advocacy

Job Responsibilities

• Manage relationships with customers to maintain overall customer health and growth.
• Meet and exceed retention goals.
• Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.
• Be a spokesperson for the brands with the customer – share our digital transformation vision
• Maintain high customer satisfaction and ensure that customers act as the brands’ advocates.
• Organize and orchestrate cross functional resources to fulfill customer requirements, and proactively engage in helping customer business success.
• Participate in on-boarding activities and product demonstrations post purchase.
• Be the voice of the customer back to our Product organization, communicate trending customer feedback and ideas.
• Telemarketing ( staffs are expected to cross sell and Upsell with targets given every month.

• Inbound calls
• Outbound calls
• Email Resolution
• Response to life chat ( Whatsapp,Google review).
• Be the first point of escalation for response to all our social media pages, escalated by the digital marketer.

Requirements

• Bachelor’s Degree in Business, Management, Communications, IT, Telecommunications, or other related degree; or equivalent combination of education and experience.
• Minimum of 2 years Experience as a Call Centre Agent.
• Customer retention and growth experience.
• Understand Customer Journey.
• Customer satisfaction oriented.
• Exceptional professional communication skills.
• Strong administration, analytical and organizational skills, with a systematic approach to problems.
• Strong networking & relationship building skills.
• Self-driven, able to work independently as well as a good team player.

To Apply
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

Application Deadline: Not Specified.

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

Expected salary:

Location: Nigeria

Job date: Thu, 19 Oct 2023 07:27:23 GMT

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Job description: Uncle Stan’s Foods is a small chops company known for it’s unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Position: Customer Service Representative Manager
Job Location: Lagos
Employment Type: Full-time

Job Description

• We are seeking a dedicated and experienced Customer Service Manager to join our team.
• The ideal candidate will be responsible for overseeing and enhancing the customer service experience, addressing customer inquiries, resolving complaints, and implementing strategies to ensure overall customer satisfaction.
• This role requires a customer-centric individual with strong leadership skills and a commitment to delivering exceptional service.

Key Responsibilities

• Lead and mentor the customer service team to deliver outstanding service and achieve performance targets.
• Ensure customers get their orders at the estimated time of delivery.
• Follow up on customers complaints and provide solutions.
• Be proactive in solving customers complaints.
• Collaborate with the restaurant and logistics team to ensure smooth operation.
• Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence.
• Address and resolve customer complaints and issues promptly and effectively.
• Investigate and analyze root causes of complaints to implement preventive measures.
• Collaborate with cross-functional teams to resolve complex customer issues.
• Develop and execute initiatives to exceed customer expectations.
• Provide ongoing training and development for the customer service team to enhance skills and knowledge.
• Streamline and optimize customer service processes to improve efficiency and effectiveness.
• Develop and execute customer retention programs to build loyalty and repeat business.
• Establish and maintain strong relationships with customers through effective communication channels.
• Communicate product information, promotions, and company updates to customers in a clear and engaging manner.
• Act as a liaison between customers and internal teams to ensure accurate and timely resolution of inquiries.
• Identify opportunities to improve the overall customer experience and implement strategies accordingly.
• Identify and implement strategies to upsell or cross-sell products based on customer needs.

Qualifications and Skills

• Bachelor’s Degree in Business, Marketing, or a related field.
• Proven experience in a customer service management role, preferably in the food or hospitality industry.

Expected salary: 120000 per month

Location: Port Harcourt, Rivers State

Job date: Fri, 01 Dec 2023 00:56:14 GMT

Apply for the job now!

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