Job description: Description & Requirements

Please note this role requires candidates to be fluent in German, both written and verbal.

OPEN TO REMOTE CANDIDATES CURRENTLY BASED IN THE UK.

Who we are

The Guest Education Centre is lululemon’s contact centre and we operate as a remote team located across Europe. The GEC Educator is our primary guest facing role, whose goal is to provide solutions to all guest inquiries. We do this by servicing guests across Europe through phone, email, live chat, social media and virtual shopping. As members of our GEC team, our Educators are empowered to find resolutions for our guests and support them through the entirety of their lululemon experience.

We are currently hiring for contracted positions. The GEC Educator role is a remote, work from home position that allows you to work independently while problem solving resolutions through authentic connection. At lululemon, we’re committed to enabling our employees to maximize their potential in every aspect of their lives. As a GEC Educator, you will work closely with your Team Lead to master Guest Experience and drive your continued growth and development at lululemon.

The role:

As a GEC Educator, you will:

· Deliver world-class guest experience through all GEC channels (phone, live-chat, and email).

· Resolve guest concerns and inquiries through connection and empathy.

· Be responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets.

· Be responsible for maintaining a high level of knowledge on lululemon policies, procedures, and product education.

· Multi-task and efficiently navigate through several programs, by placing orders, setting up returns, communicating programs, and troubleshooting to support our growing ecommerce business.

· Participate in ongoing development, career pathway and performance conversations to develop skills that support with job performance.

· Actively contribute to an inclusive work environment through our Inclusion, Diversity, Equity, & Action (IDEA) initiatives and priorities.

Qualifications:

· Fluent in German, written and verbal

· Minimum 1 year of customer service experience required.

· Contact centre experience considered an asset.

· A commitment to completing 2.5 weeks full-time training and adaptability to learning new applications and systems.

· Exceptional customer service skills including excellent verbal and written English communication.

· Ability to authentically connect with guests and resolve guest inquiries over the phone.

· Ability to prioritize and time manage; you can navigate multiple guest conversations at once over live chat.

· Intermediate to advanced computer skills; this includes proficiency in Microsoft Office, an ability to type 50 wpm, and strong experience navigating the internet.

· Responsible and dependable, you have a great work ethic, work well independently, and meet availability requirements.

· Ability to work on a computer for up to 8 hours/day.

Schedule (Candidacy is dependent on ability to meet availability requirements):

· Shift times range from 7am to 5pm GMT on weekdays and 9am – 5pm BST on weekends

· Full-time is fully available during operating hours

Hours expectations for United Kingdom:

· Full Time is 40 hours per week.

Work from home requirements:

· A quiet, distraction-free, home office with a door you can shut.

· Access to a strong, reliable internet network

· Disciplined work ethic -a self-starter with the ability to work independently in a fast-paced environment.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary:

Location: United Kingdom

Job date: Sat, 16 Dec 2023 03:08:33 GMT

Apply for the job now!

The post German Speaking Customer Service Agent (Remote) | GEC Educator (United Kingdom) (Contract) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Description & Requirements

Please note this role requires candidates to be fluent in French, both written and verbal.

OPEN TO REMOTE CANDIDATES CURRENTLY BASED IN THE UK.

Who we are

The Guest Education Centre is lululemon’s contact centre and we operate as a remote team located across Europe. The GEC Educator is our primary guest facing role, whose goal is to provide solutions to all guest inquiries. We do this by servicing guests across Europe through phone, email, live chat, social media and virtual shopping. As members of our GEC team, our Educators are empowered to find resolutions for our guests and support them through the entirety of their lululemon experience.

We are currently hiring for contracted positions. The GEC Educator role is a remote, work from home position that allows you to work independently while problem solving resolutions through authentic connection. At lululemon, we’re committed to enabling our employees to maximize their potential in every aspect of their lives. As a GEC Educator, you will work closely with your Team Lead to master Guest Experience and drive your continued growth and development at lululemon.

The role:

As a GEC Educator, you will:

· Deliver world-class guest experience through all GEC channels (phone, live-chat, and email).

· Resolve guest concerns and inquiries through connection and empathy.

· Be responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets.

· Be responsible for maintaining a high level of knowledge on lululemon policies, procedures, and product education.

· Multi-task and efficiently navigate through several programs, by placing orders, setting up returns, communicating programs, and troubleshooting to support our growing ecommerce business.

· Participate in ongoing development, career pathway and performance conversations to develop skills that support with job performance.

· Actively contribute to an inclusive work environment through our Inclusion, Diversity, Equity, & Action (IDEA) initiatives and priorities.

Qualifications:

· Fluent in French, written and verbal

· Minimum 1 year of customer service experience required.

· Contact centre experience considered an asset.

· A commitment to completing 2.5 weeks full-time training and adaptability to learning new applications and systems.

· Exceptional customer service skills including excellent verbal and written English communication.

· Ability to authentically connect with guests and resolve guest inquiries over the phone.

· Ability to prioritize and time manage; you can navigate multiple guest conversations at once over live chat.

· Intermediate to advanced computer skills; this includes proficiency in Microsoft Office, an ability to type 50 wpm, and strong experience navigating the internet.

· Responsible and dependable, you have a great work ethic, work well independently, and meet availability requirements.

· Ability to work on a computer for up to 8 hours/day.

Schedule (Candidacy is dependent on ability to meet availability requirements):

· Shift times range from 7am to 5pm GMT on weekdays and 9am – 5pm BST on weekends

· Full-time is fully available during operating hours

Hours expectations for United Kingdom:

· Full Time is 40 hours per week.

Work from home requirements:

· A quiet, distraction-free, home office with a door you can shut.

· Access to a strong, reliable internet network

· Disciplined work ethic -a self-starter with the ability to work independently in a fast-paced environment.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary:

Location: United Kingdom

Job date: Sat, 16 Dec 2023 05:15:41 GMT

Apply for the job now!

The post French Speaking Customer Service Agent (Remote) | GEC Educator (United Kingdom) (Contract) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Start Date

Monday, November 13, 2023

End Date

Saturday, January 4, 2025

Term Full Time Position – (1.0 FTE)

November 13, 2023 – January 4, 2025

This position is at the L09 level with an hourly pay range of $41.15 to $54.97

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (58 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Director, Nursing, the incumbent is responsible for developing, coordinating and providing educational programs to maintain and improve competencies of clinical care providers. The incumbent, in collaboration with Director, Nursing, Facility Administrators of Dawson City and Watson Lake Community Hospitals, and Clinical Care Managers is responsible for assessing, planning, implementing and evaluating the delivery of nursing care and nursing education. The incumbent, in collaboration with the Staff Development Coordinator, is also responsible for facilitating and coordinating mentoring of new nursing employees and preceptoring of clinical nursing students.

Knowledge and Skills required for this position are as follows:

• Knowledge and demonstrated application of adult learning principles and practices;
• Knowledge of present and emerging education delivery models;
• Knowledge of established and evidence based best practices and procedures of nursing care;
• Knowledge of trends and developments in the nursing field;
• Ability to develop, implement and evaluate an orientation/education program within a hospital, including needs assessment, training techniques and course development;
• Demonstrated ability to work effectively with a variety of teams, groups and individuals;
• Demonstrated ability to critically appraise practice related to nursing practice standards;
• Demonstrated leadership skills;
• Demonstrated computer literacy
• Demonstrated effective organization skills;
• Excellent interpersonal skills;
• Excellent presentation skills;
• Excellent oral, written and verbal communication skills;
• Cross-cultural awareness;
• Advocacy and Assertiveness skills;

The successful applicant will have a Baccalaureate/Diploma in Nursing, current registration with the Yukon Registered Nurses Association, and current CPR instructor and Advanced Cardiac Support [ACLS] instructor certification, Five years clinical nursing experience in an acute care setting at a senior supervisory level and One to two years’ experience as an educator/instructor; training & development; An equivalent combination of training and/or experience may be considered. A Master’s degree in Nursing Adult Education and Current certification in theories/principles of adult teaching and learning are desired. This position may be required to travel to Watson Lake and Dawson City

Incentives

• Comprehensive Benefits Package
• Relocation Allowance
• Generous Vacation Time
• Pension Plan

TO APPLY: Quoting competition #2023-602, please e-mail your resume by 4:00 p.m. November 9, 2023 to:

For more information, contact recruitment at

Visit and for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative – We are committed to having a diverse and representative workforce that reflects the community we serve. When applying to YHC Career Opportunities, we invite you to voluntarily self-identify in the email body of your application. Please do so in whatever manner you feel accurately reflects who you are. You will then be connected with Yukon Hospitals’ Indigenous Workforce Initiative (IWI), where you can receive support with application materials, hear about additional training or mentorship opportunities, and ask any questions you have. All self-identification information will remain confidential. You are also welcome to contact IWI supports before submitting your application at or call 867-332-7203.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.

Posting Date: October 26, 2023

Expected salary:

Location: Whitehorse, YT

Job date: Sat, 28 Oct 2023 02:19:54 GMT

Apply for the job now!

The post Clinical Nurse Educator – Nursing Administration appeared first on World News: Entertainment, lifestyle, Health, Technology.

We have been working together with employers across the integrated care system in Somerset to provide local solutions for those wanting to pursue a Nursing career and to develop education pathways aimed at widening participation for local people of all ages.

The post-holder will play a vital role in delivery of direct entry Nursing programmes as well as apprenticeship Nursing programmes.

The successful candidates will be supported to deliver high quality teaching, learning and assessment and work alongside the higher education teaching community at the University Centre Somerset. UCS have invested significantly in facilities to support nurse education and the post holder will benefit from teaching in our brand-new Clinical Skills & Simulation Centre, supporting learners to maximise their potential, as well as contributing to the effective running of modules and courses.

You will work as part of a growing Nurse Educator based at our campus in Taunton, delivering teaching and assessment, as well as engaging as an Academic Assessor supporting student nurses in Somerset.

In return you will:

• Be enrolled on a fully funded Post Graduate Certificate in Education (PGCE) if not already obtained, delivered at UCS in Taunton, including release for study
• Work an 08:30 to 17:00 shift pattern, Monday to Friday
• Enjoy a full two-week college closure at Christmas, on top of your paid holiday allowance
• Receive a laptop, iPad and phone to support you in your role

Prospective candidates are required to be degree qualified and hold a current registration with the Nursing and Midwifery Council on Part 1 of the register.

Please contact Laira Pearson for an informal discussion on

For further information about this role and to view the application pack, please click apply.

Application closing date: Thursday 16 November 2023

Interview date: Thursday 30 November 2023

Expected salary:

Location: Taunton, Somerset

Job date: Tue, 24 Oct 2023 07:08:50 GMT
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