Job description: within stipulated deadlines in line prescribed formats and stipulated deadlines Active collaboration with Finance to resolve… in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry…

Expected salary:

Location: Nigeria

Job date: Sat, 21 Oct 2023 23:30:13 GMT

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The post Ecobank Ongoing Available Job Opportunity- Apply Now appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Position: Senior Project Manager

Job Location: Victoria Island, Lagos

Employment Type: Full-time

Job Purpose

• This role is responsible for providing project planning, management and oversight for key initiatives and implementation projects, ensuring first that these initiatives and projects are closely aligned with Ecobank Group’s strategic priorities, and second, that these initiatives and projects are completed on-time, within scope and budget and with an extremely high quality of deliverables.
• This role will manage business units’ relationship both internally (within the Ecobank Group) and externally. Engage potential clients for solutions selling to generate revenue for eProcess Nigeria.

Job Context

• This role will relate with business analysts, software developers, testers and other stakeholders to ensure effective delivery of projects in accordance with set standards, quality control and business objectives.
• He/she provides coaching and guidance to project team members about every aspect of the project so that team members can understand their tasks fully and act on them efficiently.
• This role will need to act quickly to identify problems and make decisions to solve them, leading to successful implementation of projects.

Key Responsibilities

• Coordinate internal resources and third parties/vendors for the successful execution of large and complex projects from start to finish.
• Manages day-to-day operational aspects of a project and scope not limited to issues resolution,
• schedule, costs, risk mitigation and change requests.
• Create and maintain required project documentation.
• Liaise with Organizational Change Management function to define and execute a benefit realization.
• plan and change management strategy for key projects leading to full project adoption.
• Ensure Central Design Authority, Information Security, Test and Version Control and Change
• Approval Board (CAB) approvals are obtained in the life cycle of the project.
• Ensure solutions delivered meet business expectations and that project sponsors and business users.
• accept the solutions before project closure.
• Administers pricing model and charging / billing procedures to monitor receivables for projects.
• Measure project performance using appropriate systems, tools, and techniques.
• Monitor a project’s progress throughout its duration and communicate project status to senior.
• management and relevant stakeholders through reports and presentations
• Attend project governance meetings (Steering committee meetings, …)
• Ensure high quality delivery of software packages

Experience & Qualifications

• Bachelor’s Degree preferably in Social Sciences, Sciences, Business Administration, Engineering or related field of study.
• Minimum of 8 years of working experience with 5 years in Project Management.
• Strong knowledge of Systems Thinking, Business Analysis, Project Management, Banking Products,

Expected salary:

Location: Nigeria

Job date: Sun, 12 Nov 2023 00:40:55 GMT

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Job description: Disclaimer: Though we make every effort to verify the authenticity of our posts, We’re in no way affiliated to any of these companies whose vacancies we publish. Note : Do not pay any fees to Employers for recruitment. To report and to vie…

Expected salary:

Location: Nigeria

Job date: Sat, 16 Sep 2023 01:24:23 GMT

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The post Cluster Compliance Officer (lagos) At Ecobank Nigeria appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the following positions below:

1.) Officer, Digital Engagement

Job Identification: 422

Job Location: Victoria Island, Lagos

Job Schedule: Full time

Key Responsibilities

Business and Financial performance:

• Drive the design and management of digital client journey from awareness, engagement, consideration to conversion, connecting our owned digital platforms with external channels and capitalizing on marketing technology to uplift engagement capabilities
• Prepare and run virtual events where customers may engage with product managers about Ecobank services
• Engage customers and prospects in a manner that informs them and builds affinity with the Ecobank brand and our product offering
• Drive conversations with prospective customers and move them along the sales funnel
• Work collaboratively with various internal stakeholders

Customer Excellence:

• Ensure excellent communication with external and internal stakeholders to ensure high levels of engagement and conversion of prospects into customers
• Build a strong network to gain access to necessary data, resources, and information to achieve the goals of driving engagement of prospects along the sales funnel and beyond
• Deep understanding of our target customers and how to engage them

Leadership and people management:

• Lead a team of digital sales agents who engage prospects and customers via digital communications channels
• Work with internal and external stakeholders to ensure quality of communication between Ecobank representatives and customers or prospects
• Embody a culture of effective storytelling in selling Consumer Bank products

Process controls and operational excellence:

• Liaise with Product managers to monitor effectiveness of engagement activities in driving business, making adjustments where necessary
• Comply with all Consumer Bank’s policies and procedures.

Requirements

Experience & Qualifications:

• A Bachelor’s Degree
• 2-4 years of experience in a consumer banking-based line of business
• Demonstrated excellence in persuasive communication.

Skills, Capabilities & Personal attributes:

• Experience working with non-core staff to achieve a business objective
• Interpersonal skills and leadership abilities
• Excellent organizational, and time management skills.
• Strong listening and communication skills.
• The capacity to work independently towards a goal

2.) Relationship Manager, Consumer Banking

Job Identification: 420

Job Location: Victoria Island, Lagos

Job Schedule: Full time

Key Responsibilities

Business and Financial performance:

• Proactively develop client relationship, anticipate, and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.
• Ensure that client instructions are duly effected by applying all standard checks and controls in coordination with other departments.
• Promote the sale of deposits, investment, credit, and loan products
• Complete credit and loan documentations, research and evaluate loan applicant financial status, references, credit, and ability to repay the loan, also ensure that standards and credit policies of the bank are respected and strictly followed
• Achieve a satisfactory level of knowledge of Consumer Banking products and services.
• Open new personal and non-personal accounts, provide access to automated teller machine (ATMs) through sale of card products and ensure customers are online real time through sale of mobile banking and internet banking products
• Prepare statement on delinquent accounts and forward irreconcilable accounts for loan recovery actions.
• Ensure all fees and commissions on consummated transactions are taken by other units of the branch
• Ensure full re-activation of dormant accounts in line with policies and KYC
• Maintains expert knowledge of data protection law and practices, and other professional qualities to ensure that Ecobank complies with the data protection requirements and relevant NDPR compliance guidelines.
• Promptly process new investment request for customers, liquidation request and dispatch of all investment certificates at the branch level.
• Effective and constant monitory of Consumer customer’s account with a view to beefing up same
• Liaison with those responsible for risk management and security issues within the Bank.
• The interpretation and application of the various exemptions applicable to the processing of personal data.

Customer Excellence:

• Handle client queries of day-to-day nature and assist in resolving clients’ problems within the team
• Work closely in line with the Branch & Operations Team to deliver exceptional customer service
• Implement and embody the bank’s RACE-IT culture and principles when dealing with customers

Leadership and people management:

• Track and provide weekly reports on Portfolio performance at RM level
• Team Player

Process, control, and operational performance:

• Ensure full adherence to Operational Risk and Compliance guidelines e.g., KYC and anti-money laundering measures.
• Constantly monitor credit portfolio to ensure maximum of 3% NPL. If higher, take remedial actions to regularize.

Strategic initiatives:

• Lead strategic initiatives that will create business growth

Requirements

Experience & Qualifications:

• At least 2 years of experience in a consumer banking-based line of business.

Expected salary:

Location: Nigeria

Job date: Sat, 14 Oct 2023 02:06:15 GMT

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