Job description: About the job

Make an impact with our Digital Customer team as a Senior Consultant D365/Power Platform. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with D365 (formerly Dynamics CRM), an exciting, next-generation technology platform, is the foundation of our status as a Microsoft Gold Certified Partner.

We’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

Responsibilities and Performance Expectations:

• Be a part of a team, supporting multiple client systems

• Perform Incident and queue management – Monitoring and triaging client incidents using Jira, DevOps, and/or ServiceNow.

• Assisting clients by performing walk-through sessions, to validate defects and fixes

• Create test scenarios to replicate reported issues.

• Work with our clients on a daily basis, ensuring open and continuous communications

• Work with clients to capture requirements for new enhancements and change requests

• Work with Dev Team to create Change Requests, noting business impacts, technical options, and effort/cost estimations.

• Business Analysis experience in analyzing and documenting business requirements including:

• Facilitating JAD (Joint Application Development) sessions to elicit business and system requirements (functional/non-functional)

• Creating Use Cases, Workflows, System Requirements Specifications, etc.

• Creating architectural artefacts such as logical designs, data models, deployment models

• May also fulfill additional roles such as software QA, training, documentation, and work package coordination

May also be assigned to a project assisting the Dev Team, performing system or administrative configuration

Credentials:

• Completion of a Post-Secondary Degree in a relevant field or Five (5) to Seven (7) years of relevant experience

• Three (3) to five (5) years of experience implementing CRM or case management solutions in the private or public sector, with two (2) to four (4) years experience with Dynamics CRM and/or D365 and Power Platform

• 3+ years (including Coop experience) of IT experience in a consulting environment is preferred

• Must have amazing communication and people skills, with the ability to communicate to end-clients and technical contacts (verbal, written, presentation).

• Technical background in a software development environment, preferable with Microsoft Dynamics 365 Configuration and .Net Development (or other ERP/CRM solutions) is an asset

• Experience in Agile software development and DevOps

• Proven ability to learn fast, identify solutions, and show leadership to deliver under tight deadlines.

• Ability to attain a Government of Canada Enhanced Reliability or Secret Security Clearance

• Willingness to travel to client project sites as needed

Expected salary:

Location: Toronto, ON – USA

Job date: Fri, 22 Sep 2023 22:25:26 GMT

Apply for the job now!

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Job description: About the job

We are seeking a D365/Power Platform Developer for our growing Digital Solutions team. Our Consulting team works with organizations in the public, private and not-for-profit sectors to provide innovative strategies tailored to maximize efficiencies, enhance performance and increase profitability. Specifically, our expertise with D365 (formerly Dynamics CRM), an exciting, next-generation technology platform, is the foundation of our status as a Microsoft Gold Certified Partner.

We’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

Responsibilities and Performance Expectations:

Work with enterprise software developers and architects on programming languages and/or COTS (Commercial off-the-shelf) products or platforms

Use your extensive product knowledge to define, develop and present effective D365 and Power Platform solutions

Engage directly with clients to understand their business and explain how we can help

Collaborate with clients and project team to identify client needs through interviews, workshops and requirements analysis, define a solution to meet those needs and implement a working, timely solution

Understand, diagnose and recommend solutions for specific functional and technical challenges

Define, discuss and document solution, application and data architectures

Design and implement Microsoft .NET solutions leveraging ASP.NET, web services, Windows Forms, mobile and more

Implement Dynamics CRM solutions leveraging out of the box capabilities, configuration and customization

Execute selected approaches to delivery including waterfall and agile

Deliver project results through high-quality service and deliverables

Collaborate with firm leaders and other team members to perform peer review and

share knowledge

Understand, evolve and augment team best practices

Take a proactive approach to professional development and take advantage of the many opportunities to grow your ability

Contribute to the development of new ideas and approaches to improve work processes

Skills and Experience:

Completion of a Post-Secondary Degree in a relevant field or three (3) to five (5) years of relevant experience

Two (2) to four (4) years of experience implementing CRM or case management solutions in the private or public sector, with one (1) to two (2) years experience with Dynamics CRM and/or D365 and Power Platform

Ideally, experience with all Dynamics CRM versions D365

Strong understanding of the full implementation lifecycle including requirements,

architecture, design, development and testing.

Development experience with other related technologies such as BizTalk and

SharePoint would be beneficial

Previous experience working with Government departments and understanding of

the sector is strongly preferred, but not mandatory

Experience with other CRM and ERP packages and experience with custom

development would be beneficial

Ability to attain a Government of Canada Enhanced Reliability or Secret Security

Clearance

Willingness to travel to client project sites as needed

Expected salary:

Location: Toronto, ON

Job date: Fri, 22 Sep 2023 22:29:19 GMT

Apply for the job now!

The post D365/Power Platform Developer (Can work from any major city in Canada) appeared first on World News: Entertainment, lifestyle, Health, Technology.