Job description: Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.

We are recruiting to fill the position below:

Job Position: Call Center Associates
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a Call Center Associate who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

• Manage large amounts of inbound and outbound calls on time
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Frequently attend educational seminars to improve knowledge and performance level
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by going the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Meet personal/team qualitative and quantitative targets.

Qualifications / Skills and Requirements

• Previous experience in a customer support role and call center.
• Track record of over-achieving quota.
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities, and manage time effectively
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices.
• Strong communication, both written and verbal
• Great active listening skills
• Comfortable working in fast-paced environments
• Troubleshooting skills, either basic or advanced, depending on the role and industry
• Computer literacy
• Phone skills, including familiarity with complex or multi-line phone systems
• In-depth knowledge of a company’s products and/or services
• Exceptional interpersonal and rapport-building skills
• A patient and empathetic attitude
• Strong time management and organizational skills
• Adaptability and flexibility
• Expertise in the customer service area they focus in, such as accounts, sales, technical support, or another area
• Ability to speak multiple languages, especially those common among callers.

Expected salary: 350000 – 400000 per month

Location: Ikeja, Lagos State

Job date: Fri, 19 Jan 2024 23:15:37 GMT

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Job description: Edgewood Consulting Limited – Our client operating in various sectors of the economy is recruiting suitably qualified candidates to fill the position below:

Job Position: Administrative and Human Resources Assistant

Job Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Office purchase and repairs: Responsible for office purchases and repairs
• Assist the HR / Admin Manager: Assist the HR Manager in all the duties e.g recruitment, preparing leave roosters, trainings, etc.
• Updating, documentation and filing: Ensure all documents including staff files, source documents are updated, documented and filed accordingly for easy access.
• Write and submit weekly, monthly report
• Expert in digital IT skills relevant to your job responsibilities.
• Renew licenses, car papers as and when due
• Office supplies: Check for office utilities ensuring availability and adequate supply

Expected salary:

Location: Ikeja, Lagos State

Job date: Thu, 18 Jan 2024 05:06:57 GMT

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Job description: LEAM Consulting is the foremost consulting firm that stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the position below:

Job Position: Human Resource Manager
Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Brief

• We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

• Develop and implement effective HR policies and procedures.
• Design and implement performance management systems to enhance employee productivity.
• Coordinate training and development programs to promote employee growth and skill enhancement.
• Ensure compliance with relevant labor laws and regulations.
• Lead the recruitment and selection process to attract and retain top talent.
• Oversee onboarding processes and ensure a smooth integration of new hires.
• Manage employee relations, addressing concerns and fostering a positive work environment.
• Payroll computation and salary schedule

Requirements

• Bachelor’s Degree in Human Resources Management, Personnel Management, or a related field.
• Minimum of 5 years of proven experience in a similar HR role, in a manufacturing/recycling environment.
• In-depth knowledge of Nigerian labor laws and regulations.
• Professional Qualifications is an added advantage i.e. CIPM and any relevant certification.

Expected salary: 250000 – 300000 per month

Location: Ibadan, Oyo State

Job date: Sat, 25 Nov 2023 03:23:27 GMT

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Job description: LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the following positions below:

1.) Head of Customer Support

Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• The Head, of Customer Support will be responsible for generally organizing, planning, and monitoring the company’s customer service department to ensure optimized interaction between the company and its clients. This entails developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

Roles and Responsibilities

• Developing an understanding of the functionalities of the various product lines to help customers troubleshoot easily
• Managing the processing of incoming requests, inquiries, and issues to the Customer
• Service Representatives to ensure courteous, timely, and effective completion and
• resolution of issues.
• Developing and implementing procedures and processes that lead to a highly effective,
• consistent, and efficient Customer Service organization.
• Interface and collaborate with other departments to resolve customer inquiries and
• achieve customer satisfaction
• Working with Senior Management on other tasks as may be required occasionally
• Develop and implement operational strategies, policies, and procedures to ensure
• efficient and effective call centre operations.
• Collaborate with other departments, including sales, marketing, and finance, to ensure the smooth operation of the company’s products.
• Preparing and submitting monthly and quarterly performance reports based on
• established KPI.

Requirements

• HND / B.Sc
• Minimum 3-4 years of customer service experience in consumer-focused e-commerce platform, Logistics, FinTech. and Supply Chain.
• Minimum of 2 years of demonstrated experience managing a team.
• Professional Certification in Customer service and customer relationship is added advantage.
• Experience with e-commerce management tools, systems, customer service software and
• best practices.
• Thorough understanding of entire e-commerce processes from conversion to fulfillment to customer service.
• Detail-oriented, demonstrates strong written and verbal communication skills.
• Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization and participate on multi-functional teams.
• Ability to work in a dynamic environment and be result and deadline driven.
• Strategic mindset with the ability to tackle complex and ambiguous problems including negotiation and conflict resolution skills

Application Closing Date: 28th January, 2024.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.

2.) Litigation Associate

Job Location: Ajah, Lagos
Employment Type: Full-time

Requirements

• Minimum of LL.B & BL
• Minimum of 4 years of Litigation experience
• Ability to work with minimum supervision.
• Have knowledge of Microsoft Office and related skills.
• Clients service abilities
• Good Communication and interpersonal skills.
• Must live within Awoyaya- Ajah Axis.

Salary
N100,000 – N150,000 Monthly.

Application Closing Date: 15th January, 2024.

Method of Application
Interested and qualified candidates should send their CV (PDF format) to: using the Job Position as the subject of the mail.

3.) Waitress

Job Location: Bodija – Ibadan, Oyo
Employment Type: Full-time

Job Description

• Do you have interest to work in the Hospitality environment? We need the service of Waitresses at a Club and Lounge .

Requirements

• Candidates should possess relevant qualifications with 2+ years of relevant work experience.

Expected salary: 100000 – 150000 per month

Location: Ibadan, Oyo State

Job date: Sat, 20 Jan 2024 03:08:24 GMT

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Job description: Ojatee Consulting – Our client is a reputable registered freight and forwarding company dedicated to providing seamless logistics solutions. As an industry leader, they are committed to excellence ensuring timely delivery of shipments, offering reliable services to meet the diverse needs of their valued customers.

They are recruiting to fill the position below:

Job Position: Freight and Forwarding Manager
Job Location: Lagos
Employment Type: Full-time

Role Summary

• We are seeking a results-driven individual to join our team as a Freight and Forwarding Manager. In this role, you will play a pivotal part in ensuring the seamless movement of shipments by air and sea, from origin to destination. If you possess a keen eye for detail, exceptional organizational skills, and the ability to navigate complex logistics landscapes.

Job Responsibilities

• Oversee the end-to-end logistics process for both air and sea shipments, ensuring timely delivery and minimizing errors.
• Take charge of documentation processes to guarantee accuracy and compliance with international shipping regulations.
• Implement robust strategies to prevent loss of shipments and avoid potential seizures by government agencies.
• Collaborate closely with internal teams and external partners to streamline logistics operations.
• Evaluate and select the most efficient and cost-effective shipping methods for each consignment.
• Keep abreast of industry trends, regulations, and best practices to enhance overall logistics efficiency.

Requirements

• Minimum of 5 years of experience in logistics industry with focus in foreign trade
• B.Sc in Supply Chain Management, Logistics & Transport Management or any related field, industry recognized professional qualification will be an added advantage.
• Sound understanding of Nigerian import and export regulations
• In-depth knowledge of international shipping regulations, documentation, and customs procedures.
• Effective communication skills to liaise with internal teams, external partners, and government agencies.
• A results-oriented mindset with a commitment to ensuring the timely delivery of services.

Expected salary:

Location: Nigeria

Job date: Fri, 19 Jan 2024 08:25:07 GMT

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Job description: Learnsoft Consulting Integrated Limited – Our client is a brand-new, early-stage service provider and educational technology (EdTech) company with an exciting, ambitious, but grounded product vision.

Job Position: Business Development Manager (BDM)
Job Location: Lekki, Lagos
Employment Type: Part-time
Reporting Relationship: The BDM will report to the MD and dotted line CEO
Organization: Stealth Mode

Responsibilities

• Identifying sales and services that would appeal to new clients
• Generate new and creative ideas for new product development.
• Active involvement and participation in BD and companywide meetings and forums
• Maintain a professional outlook and conduct at all times to project a positive image of the business.
• Develop Customer retention/ loyalty management strategies for existing customers
• Proactively organize business review meetings to gather service enquiries and escalate any pending issues to our pre-sales/technical team for resolution.
• Ensure company processes and procedures are followed to ensure timely and quality delivery of services to our customers.
• Proactively gather market intelligence on competitors’ products and services and share the same with our product development team.
• Conducting comprehensive reviews to analyze financial data and provide recommendations for modifications based on client’s risk tolerance, goals, objectives and individual preferences
• Active involvement in preparation of financial year budget and development & implementation of strategies to achieve this budget.
• Creating & executing sales pitches and objectives
• Identify key stake holders and decision makers in companies and develop a long-lasting relationship with them.
• Strategic account acquisition and aggressive identification, prioritizing, and management of corporate relationships with strategic partners that have sufficient reach to provide business development results for the business. Develop strategies based on a good understanding of the business.
• Design and implement strategies for sales and marketing to expand our customer base whilst ensuring a strong presence. Thus, promoting the company’s brand, products and services.
• Share weekly report and projections for sales revenue for the year in view to our management team.
• Arranging business meetings and one-on-one conversations with prospective clients
• Building trust and long-term relationships with clients/customers
• Managing records of sales, revenue, and other important data
• Making professional decisions in a fast-paced environment

Job Requirements
Education:

• A minimum of bachelor’s Degree in relevant disciplines such as Business Administration, Management Sciences
• MSc, MBA will be an added advantage

Experience:

• You have prior experience as a Business Development Manager within the Financial Services and Registrars Business.
• Minimum of 10 years of experience in same or similar role.
• Demonstrable business development experience with Technology & Fintech
• You possess a good knowledge and awareness of the market.
• Knowledge of business development, identification of opportunities that align to the aspiration/vision of the business.
• Key Knowledge and Skills
• The incumbent must have proficiency knowledge in the following areas:
• Knowledge of the tenets of a Registrar Business.

Skills:

• The incumbent must demonstrate the following skills:
• You pay strong attention to detail
• Financial Planning Skills
• Sales/ Marketing Skills
• Coaching/Mentoring Skills
• Confident/ negotiation skills
• Excellent communication and interpersonal skills
• Good analytical and problem-solving skills
• Entrepreneurial skills
• Time management and organizational skills
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions
• Experienced at preparing and presenting quarterly goals and forecasts for future projects.
• You are a strong team player who can collaborate effectively with different stakeholders
• Organizational and time-management skills for meeting deadlines in a fast-paced environment
• Ability to work under pressure.
• Expected to display an appreciable measure of emotional intelligence.
• Customer Focused and Oriented.
• Results Driven, Problem Solver and Solutions Oriented.
• High level of agility and adaptability.

Benefits
What’s in it for you:

• Meaningful early-stage shares equity
• Large token allocation
• A well thought through concept and business plan with early-stage validation
• No salary until funding can be achieved, all pending salary arrears will be prorated and paid upon funding.
• Remote Flexibility
• Tons of influence and input, you will not be a cog in a wheel here!
• Director

Method of Application
Interested and qualified candidates should send their Resume, portfolio, and cover letter to: using the Job Position as the subject of the mail.

Note: This is a startup that has been building for ten months, and since it is in the MVP stage, there is no salary until we are able to generate capital or generate income. Until funding is secured or revenue stabilizes, the founder is amenable to team members having a primary role.

Expected salary:

Location: Lekki, Lagos State

Job date: Thu, 18 Jan 2024 05:02:22 GMT

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Job description: Learnsoft Consulting Integrated Limited – Our client is a brand-new, early-stage service provider and educational technology (EdTech) company with an exciting, ambitious, but grounded product vision. Africa is the world’s youngest continent and is expanding the fastest. The number of young people working in Africa will rise to 375 million by 2030.

The International Monetary Fund predicts that because of the continent’s population growth, by 2035 there will be more young Africans entering the workforce annually than there are in the entire world combined. Even though it is exciting, as a company we are prepared to generate high-caliber personnel.

We are recruiting to fill the position below:

Job Position: Managing Director

Job Location: Lekki, Lagos
Employment Type: Full-time
Organization: Stealth Mode (Edutech)
Reporting Relationship: The MD will report to the Board of Directors and CEO in dotted lines
Role: Managing Director (MD)

Scope and Responsibilities
The MD will be responsible for the following areas:
Leadership and Management:

• Developing and executing the company’s business strategies
• Providing strategic advice to the board and chairperson
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Preparing and implementing comprehensive business plans to facilitate achievement
• Keep an eye on financial performance and update the board on a regular basis. And lead strategic planning and implementation.
• Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives, providing guidance and motivation to drive maximum performance
• Drive Aggressive Revenue and Investment

Fundraising & Communications:

• With the Vice President of Development, expand our client fundraising strategy and capabilities to meet revenue growth goals.
• Expand and enhance a diversified fundraising program that would include, but not be limited to, major individual giving, foundation, corporate, membership, in-kind, and special events.
• Expand programming revenue generation and corporate and foundation fundraising activities to support existing program operations and global expansion.
• Use external presence and relationships to garner new opportunities.

Planning and New Business:

• Design further expansion and execute the five-year strategic planning process for program expansion into new markets.
• Assure the organization has a long-range strategy that achieves its mission and toward which it makes consistent and timely progress.
• Build partnerships in new geographies, establishing relationships with entrepreneurs, funders, and political and community leaders at each expansion site.
• Create, implement, and evaluate program initiatives that reflect the mission, vision, and values of our client.

Reporting Relationship:

• The MD will report to the Board of Directors and CEO in dotted lines.

Requirements and Skills

• Demonstrated experience holding a managerial position, such as managing director, for more than 12 years.
• Demonstrated experience in developing strategic and business plans
• Familiarity with corporate law and management best practices
• Excellent organizational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities
• Thorough knowledge of market changes and forces that influence the company
• Strong understanding of corporate finance and measures of performance
• BSc or BA in Business Administration or relevant field;
• MSc or MA will be preferred

Benefits
What benefits you?

• Meaningful early-stage shares equity negotiated with a vesting period of 3 years
• Large token allocation
• A well-thought-through concept and business plan with early-stage validation
• No salary until funding can be achieved; all pending salary arrears will be prorated and paid upon funding or revenue drive.
• Remote Flexibility
• With tons of influence and input, you will not be a cog in a wheel here!
• Director

Method of Application
Interested and qualified candidates should send their Resume, portfolio, and cover letter to: using the Job Position as the subject of the mail.

Note: This is a startup that has been building for ten months, and since it is in the MVP stage, there is no salary until we are able to generate capital or generate income now that we’re at the MVP stage this month. The founder is open to team members having a main job until funding is secured or revenue stabilizes within a short period of time.

Expected salary:

Location: Lekki, Lagos State

Job date: Thu, 18 Jan 2024 07:28:34 GMT

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Job description: FHON Consulting – We pride ourselves with working with clients who are ambitious and want to set define goals and objectives. FHON Consulting believes that putting the right things in place such as people, processes, and systems with exceptional customers’ expectation in mind, will get one to the right place.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

• The IT office job involves managing and troubleshooting computer systems, networks, and software.
• Responsibilities include providing technical support, ensuring system security, implementing software updates, and assisting users with technology issues.
• Additionally, IT professionals may be involved in hardware maintenance, data backups, and staying updated on emerging technologies. Good communication skills and problem-solving abilities are essential in this role.

Expected salary:

Location: Nigeria

Job date: Sun, 07 Jan 2024 03:52:52 GMT

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Job description: LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the position below:

Job Position: Human Resource Manager

Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Brief

• We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

Responsibilities

• Develop and implement effective HR policies and procedures.
• Lead the recruitment and selection process to attract and retain top talent.
• Coordinate training and development programs to promote employee growth and skill enhancement.
• Ensure compliance with relevant labor laws and regulations.
• Oversee onboarding processes and ensure a smooth integration of new hires.
• Manage employee relations, addressing concerns and fostering a positive work environment.
• Design and implement performance management systems to enhance employee productivity.
• Payroll computation and salary schedule

Requirements

• Bachelor’s Degree in Human Resources Management, Personnel Management, or a related field.
• Minimum of 4 years of proven experience in a similar HR role, in well structured organisation.
• In-depth knowledge of Nigerian labor laws and regulations.
• Professional Qualifications is an added advantage i.e. CIPM and any relevant certification.

Expected salary:

Location: Ibadan, Oyo State

Job date: Wed, 13 Dec 2023 02:24:17 GMT

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Job description: Job Position: Sales Executive

Job Location: Anthony, Lagos
Employment Type: Full-time
Industry: Real Estate

Job Description

As a Real Estate Sales Agent , you will play a crucial role in the real estate market by connecting buyers and sellers to facilitate property transactions. You will be responsible for guiding clients through the entire real estate sales process, from property identification to closing the deal. Your ability to build strong relationships, understand market trends, and provide expert advice will be essential to your success in this role.

Requirements

Must be willing to resume immediately

Must stay within the proximity of Anthony and its environs

Proven track record in sales or customer service.

Strong communication and interpersonal skills.

Excellent negotiation abilities.

Knowledge of the local real estate market.

Self-motivated and result-oriented.

Key Responsibilities:
Identify potential buyers and sellers by networking, advertising, and leveraging your personal and professional connections.
Assess properties to determine their market value and advise clients on pricing strategies.
Create compelling property listings with detailed descriptions and high-quality photos to attract potential buyers.
Arrange and conduct property showings Android open houses to showcase properties to potential buyers.
Skillfully negotiate offers between buyers and sellers to achieve favorable terms and conditions for all parties.
Stay informed about local real estate market trends, property values, and legal requirements.
Handle all necessary paperwork and contracts with precision and attention to detail.
Maintain strong relationships with clients by providing exceptional service, timely communication, and continuous support throughout the sales process.
Ensure all transactions adhere to local, state, and federal regulations and ethical standards.

Job Benefit
*Competitive commission-based compensation
*Ongoing training and professional development opportunities
*Access to cutting-edge real estate technology and marketing tools
Supportive team and a collaborative work environment

Salary

#50,000 plus Commission

Method of Application

Interested and qualified candidates should forward their CV to jvconsultshr@gmail.com using the Job Position as the subject of the email.

Expected salary:

Location: Nigeria

Job date: Thu, 11 Jan 2024 05:51:13 GMT

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