Job description: between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset. We are recruiting to fill the… position below: Job Position: Internal Audit & Fraud Management Manager Job Location: Lagos Employment Type: Full time…

Expected salary:

Location: Nigeria

Job date: Fri, 05 Jan 2024 07:25:00 GMT

Apply for the job now!

The post Internal Audit & Fraud Management Manager Job at Carbon Nigeria appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Carbon is a pan-African digital bank with a mission to provide friction-free finance to its customers. Carbon promises to play a fundamental role in its customers’ lives wherever they are, with flexible solutions. We pride ourselves on our efficiency and with just $10mm of equity raised in 2015, we have disbursed over $100m in loans and earned more than $30mm in revenue over the last 2 years. Carbon has operations in Ghana, Kenya, and Nigeria, supported by a talented team spread between Lagos, Nairobi, London, Argentina, and Palo Alto so we operate with a remote-first mindset.

We are recruiting to fill the position below:

Job Position: Customer Success Associate

Job Location: Lagos

Employment Type: Full Time

Department: Customer Success

About the Role

• As a Customer Success Agent, you will play a vital role in providing excellent customer service to our customers.
• You will be responsible for communicating with customers through various channels, such as phone, email, and chat, and resolving customer issues in a timely and efficient manner.

Responsibilities

• Deliver prompt and effective customer service through various communication channels using our support tool [Zoho].
• Listen actively to customers and ask relevant follow-up questions to understand their needs.
• Document customer interactions and feedback accurately.
• Collaborate with other teams to escalate and resolve complex customer issues.
• Resolve customer issues in a timely and effective manner.
• Provide helpful solutions to customers to exceed their expectations.
• Utilize data and metrics to improve processes and decision-making.

Requirements

• Passion for providing exceptional customer service
• Strong communication skills, both written and verbal
• Attention to detail and accuracy in documentation
• Familiarity with using customer service software and tools is a plus
• Ability to work in a fast-paced and dynamic environment
• Ability to multitask and prioritize tasks effectively
• Excellent problem-solving skills
• No prior experience is required, but some background in customer service or related fields is a plus.

Expected salary:

Location: Nigeria

Job date: Sat, 18 Nov 2023 01:14:04 GMT

Apply for the job now!

The post Customer Success Associate Job at Carbon Nigeria appeared first on World News: Entertainment, lifestyle, Health, Technology.

Features:
OOTDTY
Bracket to a suitable handle.
Good quality garden tool made from high-carbon steel.
Screw hole to ensure secure fittings.
The surface is coated with anti-rust paint to ensure long-term storage.
Perfect for tidying up those left over falling leaves.

Specifications:
Material: Carbon Steel
Size: approx 40x42cm/15.7×16.5in
Teeth: 22

Package Includes:
1x Rake for Head Replacement

Note:
Please allow 1-3cm error due to manual measurement. pls make sure you do not mind before you bid.
Due to the difference between different monitors, the picture may not reflect the actual color of the item.

The post 22 Teeth Heavy Duty Steel Metal Rake for Head High Carbon Steel Lawn Leaves Garden Garden Tools Without Handle Home Tool appeared first on World News: Entertainment, lifestyle, Health, Technology.