Job description: S-TEE Cambridge College – This is the Cambridge Arm of the Mainstream school (S-TEE Schools). Our students are tutored on the British Curriculum and Nigerian Curriculum in preparation for their Cambridge Examinations. We are located in Ago Palace Way, Okota, Lagos State. We work with highly trained educators, who most times are British Council certified.

The British Council certification and experience in tutoring Cambridge students is always a plus for any candidate looking for teaching job employment with our institution. Ability to work under pressure and submit records as at when due is also a very high requirement to joining the Academics Department of school.

We are recruiting to fill the position below:

Job Position: Customer Service Personnel

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Student and Parent Interaction: Engage with students and parents in a courteous and professional manner, addressing inquiries, providing information, and offering assistance to ensure a positive customer experience.
• Enrollment Assistance: Assist prospective and current parents with the enrollment process, explaining admission requirements, guiding through paperwork, and ensuring a smooth onboarding experience.
• Communication Hub: Serve as a central point of contact for parents, efficiently relaying information about school policies, events, and updates through various communication channels.
• Issue Resolution: Handle and resolve concerns or issues raised by parents, students, or other stakeholders, ensuring prompt and effective solutions while maintaining a high level of customer satisfaction.
• Administrative Support: Provide administrative support to the school administration, such as maintaining records, processing forms, and handling documentation related to student enrollment and services.
• Billing and Payments: Manage billing inquiries, assist with payment processes, and ensure accurate financial records related to school fees, extracurricular activities, and other services.
• Appointment Scheduling: Facilitate and coordinate appointments between parents and managementensuring smooth communication and scheduling for parent-teacher conferences or other meetings.
• Technology Support: Assist parents and students with technical issues related to online platforms, school portals, or other technology used for communication and learning purposes.
• Orientation Programs: Organize and participate in orientation programs for new students and parents, providing information about school policies, facilities, and available services.
• School Events Coordination: Support the planning and coordination of school events, collaborating with various departments to ensure seamless logistics and positive experiences for attendees.
• Feedback Collection: Gather feedback from parents and students to assess satisfaction levels and identify areas for improvement in customer service processes and school offerings.
• Emergency Response: Follow established protocols during emergency situations, communicating effectively with parents and stakeholders, and providing necessary information and support.
• Professional Development:* Stay updated on customer service best practices, educational policies, and school-specific information to enhance skills and contribute to the continuous improvement of customer service processes.
• Documentation and Reporting:* Maintain accurate and organized records of customer interactions, feedback, and inquiries, and generate regular reports as needed byschool administration.
• Collaboration with School Staff:* Collaborate with teachers, administrative staff, and other departments to address specific customer service needs and contribute to a cohesive and supportive school environment.
• Carry out other Specific Duties as assigned by the Line Manager & Director.

Method of Application
Interested and qualified candidates should send their Letter of Application and updated CV in MS Word or PDF format to:

Expected salary:

Location: Nigeria

Job date: Mon, 08 Jan 2024 00:43:25 GMT

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Job description: Unit : Faculty of Wellbeing, Education and Language Studies (WELS) Salary : Stipend: Approx £18,622 per annum for 3 years & 3 months Location : Please quote reference : PhDStudentships/WELS/PlanInternational Project: Creative, arts-based, psychosocial approaches within international development contexts Closing Date : 9 January, 2024 – 12:00

The Open University is pleased to offer Arts and Humanities Research Council (AHRC) funding through the Open-Oxford-Cambridge (OOC) Collaborative Doctoral Award (CDA) in partnership with Plan International, UK . Collaborative Doctoral Awards offer an opportunity for students to gain professional experience outside the university environment and to develop and enhance their skill set.

The Open University is internationally recognised for innovative research across the Arts and Humanities. We host a number of major AHRC- and ESRC-funded research projects. We have a strong commitment to cross-disciplinary work, to national and international public engagement, and to creative partnerships with a range of non-university partners.

Project Overview

Please visit for project details and supervision team.

Eligibility

We invite applications from candidates from all backgrounds and ethnicities. Plan has offices which can support the research in ninety countries. Applicants will ideally have extensive lived experience in one of these countries; preferably the country context in which they would like to base the research. Applicants must be able to demonstrate a commitment to arts-based research approaches, and a co-creative research ethos. Applicants should meet the for Open-Oxford-Cambridge AHRC studentships and eligibility criteria mentioned in

Value of award

Successful doctoral students are eligible for a full award, which includes both a stipend to support living costs and coverage of tuition fees.

Funding is adjusted on a pro-rata basis for part-time students and where the award is for a period of less than 12 months in any year.

Those in receipt of studentships will be eligible for the same benefits as other UKRI-funded students, including additional support for research expenses and individual skills training, funded sick leave (up to 13 weeks in any 12-month period), funded maternity leave, and Disability Support Allowance (DSA).

How to apply

In making an application you are applying to both the OOC DTP and to the OU. This means you will need to complete two application forms. Please read all sections of before completing the application forms
– this includes and to undertake the proposed research project. and the documents listed at the end of the application from * You are reminded that you must sign the form and should give the names and addresses of two academic referees and their institutional email addresses who are willing to comment on your academic achievements to date and on your potential for undertaking research. (Please check that your referees will be available to be contacted during the application period.)

• For general enquiries relating to doctoral study at The Open University, please contact
• For an informal discussion about the opportunity and how you might frame your approach to the CDA project, please contact Dr Alison Buckler

in the first instance. * Please send completed applications to

We recommend that you make contact/apply at the earliest stage so that we can work with you to maximise your potential for a successful application. Please note you are responsible for making sure that all required documents, including references, are submitted in time for your chosen deadline and meet the University’s requirements. If your application is submitted late, and/or it is incomplete, it will not normally be assessed.

Closing date: noon 9th January 2024

Interview date: Early February 2024

Equal opportunity is University Policy.

Posting Date : 26 October, 2023 – 15:15

Contact us

If you have any queries or questions about the recruitment process, or regarding your application, please contact: .

If you have any non-urgent feedback regarding the recruitment process, please contact:

Expected salary: £18622 per year

Location: Oxford – Cambridge

Job date: Sat, 28 Oct 2023 03:33:02 GMT

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The post PHD Studentship – Open Oxford Cambridge AHRC Collaborative Doctoral Award Studentship The Open University in partnership with Plan International, UK appeared first on World News: Entertainment, lifestyle, Health, Technology.