Job description: About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Expected salary:

Location: Welland, ON

Job date: Thu, 11 Jan 2024 04:33:16 GMT

Apply for the job now!

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Job description: insights Work with Businesses and control functions in reviewing and challenging new product or service proposals for NPAC…The Cyber Risk Sr Group Mgr manages multiple teams through other managers. In-depth understanding of how own sub…

Expected salary:

Location: Canada

Job date: Fri, 05 Jan 2024 05:38:14 GMT

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Job description: Job Requisition ID: 9855

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement: Occasional

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ 97692.52 to $ 134000.00 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:

• 5 weeks of vacation.
• Annual individual performance bonus.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role
Join the Corporate Services Team where our partners view CMHC as the catalyst for solving housing affordability challenges. As a Senior HR Business Partner (SHRBP), you are a strategic and trusted business partner committed to driving high performance through practical and innovative HR strategies. You are a valued member of a team of HR professionals who develop, implement and drive integrated HR solutions that are aligned with business strategy and enhance employee experience. Bring your leadership skills and your Human Resources (HR) knowledge and expertise to this Senior HR Business Partner position.

What You’ll Do:

• As a coach and trusted advisor, you will provide guidance and mentorship to senior leaders and employees on strategies, approaches, and techniques geared to driving accountability and enablement.
• As a change agent, you will assist the business in facilitating change with a focus on people and their interactions in areas such as business transformation efforts and organizational effectiveness.
• As an HR expert, you will provide data-supported advice and guidance to influence and empower leaders to make informed and risk-balanced decisions. Key areas of focus include talent and succession management, change management, organizational design, performance management, integrated HR business planning, strategic recruitment, and workforce planning.
• As a facilitator of organizational design and workforce planning, you will partner with the business to identify opportunities to improve workflow, organizational structures, and systems and realign them to fit current business realities /objectives, ensuring the right people are in the right place at the right time.
• As a partner, you will represent the People and Culture team, ensuring that HR programs, practices and priorities are responsive to the ever-changing environment to enable the attainment of business goals and strategies. You will broker HR services/solutions with business line clients through collaboration with Centres of Excellence as required.
• As an effective facilitator and communicator, you will deliver presentations and guide discussions with all levels of staff on a variety of key HR topics.
• As a member of the People and Culture division, you will collaborate on the development, implementation, and communication of integrated corporate HR policies and programs considering new approaches, to continually improve HR practices to support the business. You will contribute to the HR business plan through your business acumen to identify client-focused HR priorities that will be undertaken to support CMHC’s business objectives and strategic directions.
• As a leader, you will motivate and coach staff to achieve to achieve their objectives and deliver results.

What You Should Have:

• An undergraduate degree in human resources, business, industrial relations or psychology or in a related field with a minimum of seven (7) years of relevant work experience; or an equivalent combination of related education and experience.
• Experience driving organizational success by proactively using HR data to guide leaders, solve complex challenges, identify trends and recommend effective HR strategies.
• Demonstrated ability to work closely with corporate leaders on complex issues, influence decision-making data and facilitate change.
• Effective leadership skills, including the ability to provide coaching and feedback to empower leaders as well as ability to foster and promote a culture of diversity, equity and inclusion (DE& I).
• Experience executing succession, organizational design and talent management strategies.
• A demonstrated ability to develop deep business acumen and align HR solutions for greatest business impact.
• A broad knowledge and understanding of Human Resources Management policies, practices, theories, concepts, talent acquisition and key trends and systems.
• Strong written and oral communication skills, in both official langualres (English and French), including the ability to speak with diplomacy and write clearly, succinctly and persuasively with/for a variety of audiences.
• A knowledge and understanding of employment law and regulations, legislative issues and industry trends relating to Human Resources.
• Analytical and creative problem-solving skills, with an ability to identify trends and recommend solutions on a wide variety of HR issues and in accordance with policies, procedures and legislation.

It would be great if you also had:

• A professional Human Resources designation (such as CHRP, CHRL, CHRE or CRHA).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Expected salary: $97692.52 – 134000 per year

Location: Ottawa, ON

Job date: Tue, 19 Dec 2023 23:38:40 GMT

Apply for the job now!

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Job description: ABOUT ADP

Automatic Data Processing, Inc. (Nasdaq: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP’s easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, heavy manufacturing, and agricultural vehicle dealers throughout the world.

In Canada, ADP is the leading provider of Employer Services, providing a comprehensive range of payroll, human resources management, benefits administration, time & labour management, occupational health and safety and comprehensive outsourcing services. The company has more than 1,800 associates dedicated to providing a level of personalized attention and expertise that no in-house software package or systems vendor can match. With a client base of more than 50,000 organizations across Canada, ADP pays one in four Canadians in the private sector. Headquartered in Toronto, ADP Canada also has offices in Halifax, Montreal, Calgary, and Vancouver.

Visit to learn more about the company!

POSITION SUMMARY

The Director of Implementation provides leadership and direction for National implementation teams .This role focuses on the successful implementation of new payroll, human resource or Time and Labour Management (TLM) clients as well as the conversion of existing clients. This position is responsible for directing the process and monitoring metrics for successful implementation as defined by ADP’s Quality Implementation standards, productivity and performance measurements and budget goals. This director works collaboratively with other functional units and removes roadblocks to successfully implement and maintain quality for our clients.

RESPONSIBILITIES

• Provide strategic leadership, direction and support to the implementation team to ensure we are meeting key performance indicators for Starts, Client Satisfaction, No Starts and time to start.
• Be an agent of change. Continually evaluate and enhance processes and tools across the team. Drive innovative changes resulting in sustained performance improvements and client experience.
• Foster and enhance relationships with key stakeholders across the business.
• Provide operational leadership for the Implementation team, including day to day business direction to regional offices.
• Report to the business on the performance of the Implementation team against key performance indicators, including the development and execution of specific action plans for improvement.
• Analyze the client’s Payroll and/or Human Resource requirements and recommend sustainable solutions that will meet their needs and provide the client with the value required to offset or exceed their investment.
• Interpret and analyze information at a client level, distill the information and present the information or recommended solution in a format meaningful to the Senior Executive level.

COMPETENCIES

Education

• University Graduate or Professional Certificate with related experience

Knowledge, Experience, and Skills:

Required

• Prior experience in on boarding clients into Software as a Service environment, preferably in a payroll or HR Service environment. Minimum 10 years in a management/leadership position.
• Experience in leading a team to consistently deliver results in a high volume and dynamic environment.
• Proven ability to establish and maintain effective, constructive relationships with internal and external clients.
• Advanced technical knowledge related to Payroll, Human Resources and TLM market areas.
• Advanced knowledge of MS Word, Excel, PowerPoint, and MS Project.
• Advanced knowledge of the Payroll and Human Resources industries.
• Advanced understanding of the impact and implications of political, social, economic, technological and competitive trends on client organizations.
• In-depth knowledge of implementation processes, procedures and project management methodologies
• Competent knowledge of ADP products and mainframe.
• Must have extensive experience leading large, diverse teams within a B2B environment.
• Proven leadership of transformational change, delivering measurable results.
• Demonstrated capability to lead quality-focused initiatives and drive organizational excellence (e.g., Six Sigma).
• Demonstrated ability to lead and instill a results-oriented culture through process re-engineering.
• Proven track record in team building and leadership, experience integrating different functional groups to work together.
• Experience leading a virtual team and/or global staffing experience is required.

Preferred

• Bilingual (English/French) is a must

Attributes

• Outstanding customer management skills, including diplomacy, clear communication style and relationship development.
• Has a strong understanding of technical, cost and risk implications of potential solutions and how to incorporate them into recommendations.
• Ability to think strategically, grasp business linkages and communicate to others.
• Demonstrated ability to set and achieve performance requirements.
• Proven ability to identify and drive continuous improvements.

NOTE TO JOB SEEKERS

• Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

#LI-MI2

#LI-Hybrid

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

Expected salary:

Location: Montreal, QC

Job date: Wed, 20 Dec 2023 03:55:22 GMT

Apply for the job now!

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Job description: Job Requisition ID: 9855

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC); Calgary (AB); Halifax (NS); Ottawa (ON); Toronto (ON); Vancouver (BC)

Travel Requirement: Occasional

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ 97692.52 to $ 134000.00 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:

• 5 weeks of vacation.
• Annual individual performance bonus.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role
Join the Corporate Services Team where our partners view CMHC as the catalyst for solving housing affordability challenges. As a Senior HR Business Partner (SHRBP), you are a strategic and trusted business partner committed to driving high performance through practical and innovative HR strategies. You are a valued member of a team of HR professionals who develop, implement and drive integrated HR solutions that are aligned with business strategy and enhance employee experience. Bring your leadership skills and your Human Resources (HR) knowledge and expertise to this Senior HR Business Partner position.

What You’ll Do:

• As a coach and trusted advisor, you will provide guidance and mentorship to senior leaders and employees on strategies, approaches, and techniques geared to driving accountability and enablement.
• As a change agent, you will assist the business in facilitating change with a focus on people and their interactions in areas such as business transformation efforts and organizational effectiveness.
• As an HR expert, you will provide data-supported advice and guidance to influence and empower leaders to make informed and risk-balanced decisions. Key areas of focus include talent and succession management, change management, organizational design, performance management, integrated HR business planning, strategic recruitment, and workforce planning.
• As a facilitator of organizational design and workforce planning, you will partner with the business to identify opportunities to improve workflow, organizational structures, and systems and realign them to fit current business realities /objectives, ensuring the right people are in the right place at the right time.
• As a partner, you will represent the People and Culture team, ensuring that HR programs, practices and priorities are responsive to the ever-changing environment to enable the attainment of business goals and strategies. You will broker HR services/solutions with business line clients through collaboration with Centres of Excellence as required.
• As an effective facilitator and communicator, you will deliver presentations and guide discussions with all levels of staff on a variety of key HR topics.
• As a member of the People and Culture division, you will collaborate on the development, implementation, and communication of integrated corporate HR policies and programs considering new approaches, to continually improve HR practices to support the business. You will contribute to the HR business plan through your business acumen to identify client-focused HR priorities that will be undertaken to support CMHC’s business objectives and strategic directions.
• As a leader, you will motivate and coach staff to achieve to achieve their objectives and deliver results.

What You Should Have:

• An undergraduate degree in human resources, business, industrial relations or psychology or in a related field with a minimum of seven (7) years of relevant work experience; or an equivalent combination of related education and experience.
• Experience driving organizational success by proactively using HR data to guide leaders, solve complex challenges, identify trends and recommend effective HR strategies.
• Demonstrated ability to work closely with corporate leaders on complex issues, influence decision-making data and facilitate change.
• Effective leadership skills, including the ability to provide coaching and feedback to empower leaders as well as ability to foster and promote a culture of diversity, equity and inclusion (DE& I).
• Experience executing succession, organizational design and talent management strategies.
• A demonstrated ability to develop deep business acumen and align HR solutions for greatest business impact.
• A broad knowledge and understanding of Human Resources Management policies, practices, theories, concepts, talent acquisition and key trends and systems.
• Strong written and oral communication skills, in both official langualres (English and French), including the ability to speak with diplomacy and write clearly, succinctly and persuasively with/for a variety of audiences.
• A knowledge and understanding of employment law and regulations, legislative issues and industry trends relating to Human Resources.
• Analytical and creative problem-solving skills, with an ability to identify trends and recommend solutions on a wide variety of HR issues and in accordance with policies, procedures and legislation.

It would be great if you also had:

• A professional Human Resources designation (such as CHRP, CHRL, CHRE or CRHA).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Expected salary: $97692.52 – 134000 per year

Location: Canada

Job date: Wed, 20 Dec 2023 05:37:10 GMT

Apply for the job now!

The post Bilingual Senior Business Partner, Human Resources appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Telesales Associate – Remote Canada

Bilingual Spanish & English

Earn on average $50K per year & uncapped commission

Start on February 12, 2024

Your opportunity:

As an inbound Telesales professional you will have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by a team leader who will help coach you on our sales best practices.

Your key accountabilities:

• Answering inbound sales calls from customers interested in learning about our products and services
• Discussing and assisting a customer’s needs and matching that with the most suitable price plan and promotion
• Promoting our products and company on each call
• Efficiently navigating our order entry system(s) as necessary
• Handling calls professionally, meeting company, regulatory and compliance standards
• Accurately documenting interaction details
• Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)
• Staying educated on corporate initiatives, market changes and process changes

Who We Are
Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, Tara Energy, and terrapass.

Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with us.
Energy – Energy is at the core of everything we do. Whether it’s our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.
Opportunity – Just Energy is synonymous with opportunity. Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.
Growth – Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy’s range of premier training programs support employee learning and development – a cornerstone of our growth and success.

Your background includes:

• High school diploma or equivalent
• College or university education is a plus
• Some computer skills and basic knowledge of MS Office.
• Punctual and dedicated
• Excellent verbal and written communication skills in English. Spanish proficiency a plus
• Ability to multi-task (talk & type, listen & problem solve)
• Passion to succeed
• Positive attitude and competitive spirit
• Must have access to high-speed internet
• Ability to work full time within our operating hours

Characteristics:

• Good listener
• Competitive nature
• Sales-Oriented
• Coachable
• Team player
• Ambitious
• Adaptable
• Forward thinking
• Goal oriented
• Always challenging themselves to grow personally and professionally

Benefits:
· Earn on average $50K per year with our variable compensation plan, uncapped commission
· Work from Home
· Retirement Saving Options
· Health & Dental benefits
· Company paid Short-term Disability and Life Insurance
· Employee discount opportunities
· Personal development resources
· Health and wellbeing tools and resources

Expected salary: $50000 per year

Location: Canada

Job date: Thu, 07 Dec 2023 03:45:29 GMT

Apply for the job now!

The post Remote Telesales Associate Canada (Bilingual Spanish/English) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Job Requisition ID: 9810

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

• 3 weeks of accrued vacation.
• Annual individual performance bonus.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role
Join the Multi-Unit Operations Team where our partners view CMHC as the catalyst for solving housing affordability challenges. In the role of Bilingual Specialist, Quantitative Analysis, you will provide effective expertise and guidance by leading data analysis projects impacting multiple stakeholders within the corporation in support of our strategic results.

This is a temporary position of a duration of 12 months.

What you’ll do:

• Interpret and analyze data related to client/partner relationships and continuously monitor and report on operations.
• Lead the preparation of reports, business cases and/or presentations based on research topics and analyses; present to stakeholders as required.
• Manipulate and analyze large datasets while ensuring data integrity and accuracy.
• Provide research and analytical services using computer-based tools during the early exploratory phases of projects and frequently as part of multidisciplinary teams.
• Solicit input from stakeholders and clients on issues affecting current strategies, products and identify opportunities for existing services and systems.
• Monitor critical issues for further analysis, review key performance indicators and provide advice, guidance on potential solutions and improvements for CMHC’s products and services.
• Conduct effective testing and post-implementation reviews.
• Create opportunities to improve report delivery including automation and self-service approaches.

What you should have:

• An undergraduate degree in business, economics, finance, or a related field.
• A minimum of five years of experience in a data analysis role.
• An equivalent combination of education and/or experience may be considered.
• Expert ability in identifying and analyzing trends, patterns, or connections between issues.
• Strong problem-solving and analytical skills.
• Experience creating or delivering presentations.
• Bilingualism (English and French).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Expected salary: $81410.14 – 101762.68 per year

Location: Ottawa, ON

Job date: Thu, 21 Dec 2023 23:09:13 GMT

Apply for the job now!

The post Bilingual Specialist, Quantitative Analysis appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

The Bilingual Service Desk Analyst provides a single point of contact and first entry point for IT Support requests from all Bayshore employees. Provides exceptional client care through support and maintenance of Bayshore’s network, desktop, laptop, telecommunication, and mobile environments. Support will be required via the various channels: email, telephone, remote and/ or onsite. Responsibilities include all aspects of IT support affiliated with break / fix issues, process improvement or service requests related to network, desktops/ laptops, applications, or systems, print support, Citrix, and information security. This
position will be based at our Mississauga Head office.

DUTIES AND RESPONSIBILITIES

• Owns the issue through to resolution including escalations, as well as follow up communication

with the end user.

• Provide exceptional client care to employees and vendors for issues or requests logged.
• Device Imaging using PXE services SCCM.
• Process and /or investigate service requests or incidents created via the ticketing tool Service

Now) according to established service level agreements (SLA)

• Support mobile devices including set up, maintenance and any troubleshooting.
• Overall end user hardware and or software installations, additions, changes, configuration,

testing, maintenance, monitoring, and troubleshooting.

• Identify and escalate priority issues in a timely manner.
• Provide end user troubleshooting and support for software applications.
• System/Application account creation/deletion/change/general maintenance.
• Organize daily workload and efficiently manage requests and issues logged.
• Looks for opportunities to improve levels of service recognizing the needs and expectations of

clients.

• Complies with all Bayshore Policies and Procedures.
• Complies with all Canadian provincial and federal privacy legislation.
• General understanding of ITIL best practices
• Performs other duties or projects as assigned.

Qualifications

SKILLS AND QUALIFICATIONS

• Proficient in French & English (Must Have)
• College Diploma or University Degree in the field of computer science and/or 2 years equivalent

work experience.

• A+ Certification
• ITIL v3 or v4 Certification (Nice to have)
• Strong knowledge of PXE imaging using SCCM
• Proficient in supporting desktop/laptop, Printers, MFPs, Scanners, mobile devices (iOS, Android)
• Strong knowledge supporting Active Directory, Citrix Director, and XenApp.
• Strong knowledge in asset management (ServiceNow is preferred)
• Strong knowledge using and supporting Office 365
• Proficient in Windows 10 and 11 OS

Other Skills and Standards

• Possess a passion/ great enthusiasm for the delivery of exceptional customer service,

exceptional telephone etiquette skills and the ability to support end users face to face and
remotely with varying levels of computer skills.

• Exceptional interpersonal skills and ability to work independently and as part of a team.
• Exceptional organizational and administrative skills with a commitment to meeting timelines

and client expectations.

• Strong analytical and problem-solving skills.
• Strong call etiquette
• Log calls and assign them a ticket number based on specific criteria and assigned staff.
• Knowledge of VPN, Intune, and Exchange, knowing the difference between Cloud and on prem

services

Expected salary:

Location: Mississauga, ON

Job date: Sun, 05 Nov 2023 04:27:18 GMT

Apply for the job now!

The post IT Service Desk Analyst- Bilingual appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Job Requisition ID: 9810

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a contract employee:

• 3 weeks of accrued vacation.
• Annual individual performance bonus.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role
Join the Multi-Unit Operations Team where our partners view CMHC as the catalyst for solving housing affordability challenges. In the role of Bilingual Specialist, Quantitative Analysis, you will provide effective expertise and guidance by leading data analysis projects impacting multiple stakeholders within the corporation in support of our strategic results.

This is a temporary position of a duration of 12 months.

What you’ll do:

• Interpret and analyze data related to client/partner relationships and continuously monitor and report on operations.
• Lead the preparation of reports, business cases and/or presentations based on research topics and analyses; present to stakeholders as required.
• Manipulate and analyze large datasets while ensuring data integrity and accuracy.
• Provide research and analytical services using computer-based tools during the early exploratory phases of projects and frequently as part of multidisciplinary teams.
• Solicit input from stakeholders and clients on issues affecting current strategies, products and identify opportunities for existing services and systems.
• Monitor critical issues for further analysis, review key performance indicators and provide advice, guidance on potential solutions and improvements for CMHC’s products and services.
• Conduct effective testing and post-implementation reviews.
• Create opportunities to improve report delivery including automation and self-service approaches.

What you should have:

• An undergraduate degree in business, economics, finance, or a related field.
• A minimum of five years of experience in a data analysis role.
• An equivalent combination of education and/or experience may be considered.
• Expert ability in identifying and analyzing trends, patterns, or connections between issues.
• Strong problem-solving and analytical skills.
• Experience creating or delivering presentations.
• Bilingualism (English and French).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Expected salary: $81410.14 – 101762.68 per year

Location: Canada

Job date: Thu, 21 Dec 2023 23:13:17 GMT

Apply for the job now!

The post Bilingual Specialist, Quantitative Analysis appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Job Requisition ID: 9802

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Salary: Our salaries generally range from $ 121130.97 to $ 151413.71 and are based on qualifications and experience.

About CMHC

At CMHC, the work you do and the work we do together matters. We come to work every day with a common purpose: to realize a future where everyone in Canada has a home that they can afford and meets their needs.

Our people are second to none. We lean in with courage, band together as a community and try new things to make a lasting impact on housing from coast to coast to coast.

Join us and be part of a team that’s committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a permanent employee:

• 5 weeks of vacation.
• Annual individual performance bonus.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment with Employee Resource Groups and more.
• A hybrid work model that lets you balance working from home and nurturing in-person connections by coming into your region’s office at a minimum of 4 times a month.

About the role:

Join the Accounting Operations and Procurement team in the bilingual Senior Manager, Vendor Risk position. In this role, you will manage the delivery of design, implementation, maintenance, and oversight of the vendor risk management program ensuring alignment with CMHC’s Enterprise Risk Management Framework and compliance to updated OSFI B10 Guideline requirements effective May 2024. You will play a key role in optimizing the program to ensure standards, framework and related processes are effectively implemented for risk identification, assessment, remediation and reporting.

What you’ll do:

• Implement and support the ongoing development of the vendor risk management program, including new OSFI B10 requirements, risk mitigation strategies, tools, policies, and processes.
• Ensure the coordination of corporate activities related to vendor risk management planning, measurement, and reporting, including the ongoing monitoring of targets and the development and achievement of service/program standards.
• Drive the development and communication of risk management and compliance standards, and reporting requirements, in compliance with updated OSFI B10 Guideline Third Party Risk Management.
• Provide strategic program direction, timely and effective functional guidance and advice to senior management, the Board, and other internal and external partners.
• Build collaborative relationships with internal and external strategic partners, working to reduce risks, improve vendor performance, drive innovation, and help deliver responsive solutions that maximize value.
• Act as a catalyst for organizational change by building a shared vision with colleagues and influencing the translation of vision into action.
• Lead the vendor risk management team, working collaboratively and cross-functionally to provide strategic guidance, advice, training, and support.

What you should have:

• An undergraduate degree preferably in finance, business administration, commerce, computer science, management information systems or a related field.
• A minimum of ten years of relevant experience with a minimum of five years of supervisory experience.
• A demonstrated experience in assessing and reviewing governance, work processes, controls, risk management and/or audit.
• A demonstrated experience and skills providing strategic risk advice, recommendations, guidance and services to senior management on highly complex risk through presentations, reports, and briefings.
• Experience and/or knowledge within one or more of the following risk domains: third-party risk management, audit management, risk management, compliance management.
• Strong oral and written communication skills in both official languages (French and English), including ability to influence, negotiate and present information to a variety of audiences in a concise and professional manner.
• A demonstrated ability to develop and foster trusting relationships with clients, and with internal and external partners.

It would be great if you also had:

• A professional designation such as Chartered Professional Accountant (CPA), Certified Internal Auditor (CIA), Canadian Risk Management (CRM) or Certified Information Systems Auditor (CISA).

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!

Expected salary: $121130.97 – 151413.7 per year

Location: Ottawa, ON

Job date: Thu, 21 Dec 2023 23:51:44 GMT

Apply for the job now!

The post Bilingual Senior Manager, Vendor Risk Management appeared first on World News: Entertainment, lifestyle, Health, Technology.