Job description: Bukka Hut Restaurant is a fast-growing organization with almost 20 outlets in Lagos and care greatly about our staff…. If you are an extraordinary individual passionate about career growth and development, we need you. Beyond hospitality, Bukka Hut thrives…

Expected salary: 60000 per month

Location: Lekki, Lagos State

Job date: Fri, 19 Jan 2024 08:47:09 GMT

Apply for the job now!

The post Contact Center Agent Job at Bukka Hut Restaurant appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Plistbooking.com is a Lekki based Nigerian online vacation rental booking and a real estate marketplace that leverages technology to empower Nigerians to purchase or rent their dream homes as well as monetize their spaces, passions, and talents to become hospitality entrepreneurs. We are growing rapidly, and our goal is to become the largest firm nationally by offering hotels and homeowners advanced and technology enabled services with higher revenues at lower cost.

We are recruiting to fill the position below:

Job Position: Contact Centre Agent – Sales / Customer Service
Job Location: Lekki, Ikate, Lagos
Employment Type: Full-time

Responsibilities

• Coordinating Monthly payroll
• Overseeing day to day operations of the call centre
• Escalating all issues to the directors
• De-escalating conflicts in a timely manner.
• General administrative/clerical tasks
• Auxiliary tasks required.
• Monitoring attendance and promptness
• Troubleshooting technical glitches or mishaps.
• Ensuring quiet hours and work etiquette is observed.
• Manages and oversees a team of call centre agents.
• Motivates and supports agents through feedback and communication.
• Measures KPI’s like inbound calls, call waiting, and call abandonment.
• Assists with taking agents’ calls if they can’t handle the workload.
• Improves quality of results by recommending changes.
• Provides product/service information by answering questions and helping.
• Assist onboarding new employees.
• Prepares monthly and annual performance reports.
• Creates targets and goals for improvement.
• Office Set up.

Technical Competencies:

• Tech savvy with knowledge of relevant computer programs and telephone equipment (CRM)

Expected salary: 50000 – 100000 per month

Location: Lekki, Lagos State

Job date: Sat, 20 Jan 2024 01:49:29 GMT

Apply for the job now!

The post Contact Centre Agent – Sales / Customer Service Job at Plistbooking.com appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along the Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you in touch with the world while providing a relaxing holiday. We have 60 luxury rooms which come standard with in-room tea/coffee making facilities and turn down packages.

Facilities at Protea Hotel Lagos Kuramo Waters include complimentary Wi-Fi access, a gym, swimming pool, restaurant and bar. Our conference facilities accommodate up to 120 delegates, offer world-class technology such as high definition and high speed video conferencing, and services to ensure a smooth and successful event. Our location allows you to enjoy a night out at one of the many local bars or nightclubs near the hotel, and experience the true atmosphere of Lagos. Alternatively, you can explore the local markets or simply enjoy some retail therapy at nearby shopping malls

We are recruiting to fill the position below:

Job Position: Front Office Agent

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.
• Posting charges to appropriate guest accounts.
• Anticipating and addressing guests’ needs, and resolving their problems and complaints.
• Assisting the reservations manager with taking reservations.
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Up-sell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• A Degree in Hotel Management is a plus
• Work experience as a Hotel Front Office or Guest ServiceAgent, Receptionist, or similar role
• Customer service attitude
• Experience with hotel reservation software, like Opera, Micros etc.
• Understanding of how travel planning websites operate, like Booking and TripAdvisor

Expected salary:

Location: Nigeria

Job date: Sun, 21 Jan 2024 02:37:16 GMT

Apply for the job now!

The post Front Office Agent Job at Protea Hotels appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Protea Hotel By Marriot Lagos Kuramo Waters – Experience beautiful beachfront views from our Hotel situated along Kuramo Beach, this serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you in touch with the world while providing a relaxing holiday. We have 60 luxury rooms which come as highlystandard with in-room tea/coffee making facilities and turn-down packages.

We are recruiting to fill the position below:

Job Position: Front Office Agent

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Greeting and thanking guests in a sincere, friendly manner.
• Checking guests in on arrival and out on departure.
• Posting charges to appropriate guest accounts.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Up-sell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.
• Anticipating and addressing guests’ needs, and resolving their problems and complaints.
• Assisting the reservations manager with taking reservations.
• Respond to clients’ complaints in a timely and professional manner
• Collaborating and communicating with other internal departments to ensure guest satisfaction.
• Complying with company procedures and safety policies.
• Performing duties on a daily checklist.
• Provide information about our hotel, available rooms, rates, and amenities

Requirements

• A Degree in Hotel Management is a plus
• Customer service attitude
• Excellent communication and organizational skills.
• Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
• Experience with hotel reservation software, like Opera, etc.
• Understanding of how travel planning websites operate, like Booking and TripAdvisor

Expected salary:

Location: Nigeria

Job date: Sun, 14 Jan 2024 23:22:30 GMT

Apply for the job now!

The post Front Office Agent Job at Protea Hotel appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: as well as Helicopters, Airbus is the largest aeronautics and Space Company in Europe and a world leader. At Airbus Canada, our people work… la plus grande entreprise aéronautique et spatiale en Europe et un leader mondial. Chez Airbus Canada, nos collaborateurs…

Expected salary:

Location: Mirabel, Ardèche – Canada

Job date: Wed, 10 Jan 2024 23:09:09 GMT

Apply for the job now!

The post AIRBUS Canada – Agent de qualité électronique (avionique) / Electronics Quality Agent (avionics) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Job Title: Remote Booking Agent Location: Remote Position Type: Full-Time/Part-Time Do you have a passion… for travel and customer service? We’re seeking an enthusiastic and driven Remote Booking Agent to join our dynamic team. In…

Expected salary:

Location: Texas

Job date: Fri, 05 Jan 2024 08:51:41 GMT

Apply for the job now!

The post Remote Booking Agent appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Description & Requirements

Please note this role requires candidates to be fluent in German, both written and verbal.

OPEN TO REMOTE CANDIDATES CURRENTLY BASED IN THE UK.

Who we are

The Guest Education Centre is lululemon’s contact centre and we operate as a remote team located across Europe. The GEC Educator is our primary guest facing role, whose goal is to provide solutions to all guest inquiries. We do this by servicing guests across Europe through phone, email, live chat, social media and virtual shopping. As members of our GEC team, our Educators are empowered to find resolutions for our guests and support them through the entirety of their lululemon experience.

We are currently hiring for contracted positions. The GEC Educator role is a remote, work from home position that allows you to work independently while problem solving resolutions through authentic connection. At lululemon, we’re committed to enabling our employees to maximize their potential in every aspect of their lives. As a GEC Educator, you will work closely with your Team Lead to master Guest Experience and drive your continued growth and development at lululemon.

The role:

As a GEC Educator, you will:

· Deliver world-class guest experience through all GEC channels (phone, live-chat, and email).

· Resolve guest concerns and inquiries through connection and empathy.

· Be responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets.

· Be responsible for maintaining a high level of knowledge on lululemon policies, procedures, and product education.

· Multi-task and efficiently navigate through several programs, by placing orders, setting up returns, communicating programs, and troubleshooting to support our growing ecommerce business.

· Participate in ongoing development, career pathway and performance conversations to develop skills that support with job performance.

· Actively contribute to an inclusive work environment through our Inclusion, Diversity, Equity, & Action (IDEA) initiatives and priorities.

Qualifications:

· Fluent in German, written and verbal

· Minimum 1 year of customer service experience required.

· Contact centre experience considered an asset.

· A commitment to completing 2.5 weeks full-time training and adaptability to learning new applications and systems.

· Exceptional customer service skills including excellent verbal and written English communication.

· Ability to authentically connect with guests and resolve guest inquiries over the phone.

· Ability to prioritize and time manage; you can navigate multiple guest conversations at once over live chat.

· Intermediate to advanced computer skills; this includes proficiency in Microsoft Office, an ability to type 50 wpm, and strong experience navigating the internet.

· Responsible and dependable, you have a great work ethic, work well independently, and meet availability requirements.

· Ability to work on a computer for up to 8 hours/day.

Schedule (Candidacy is dependent on ability to meet availability requirements):

· Shift times range from 7am to 5pm GMT on weekdays and 9am – 5pm BST on weekends

· Full-time is fully available during operating hours

Hours expectations for United Kingdom:

· Full Time is 40 hours per week.

Work from home requirements:

· A quiet, distraction-free, home office with a door you can shut.

· Access to a strong, reliable internet network

· Disciplined work ethic -a self-starter with the ability to work independently in a fast-paced environment.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary:

Location: United Kingdom

Job date: Sat, 16 Dec 2023 03:08:33 GMT

Apply for the job now!

The post German Speaking Customer Service Agent (Remote) | GEC Educator (United Kingdom) (Contract) appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Hec Recruit is a full-service HR consulting firm with a unique approach. Since 2020 we have been helping our clients find a job best suited for their skills and interests, and helping local companies locate the best employees.

We are recruiting to fill the position below:

Job Position: Direct Sales Agent

Job Locations: Lagos & Ibadan, Oyo
Employment Type: Full-time

Job Description

• We are looking to employ a driven direct sales representative to introduce company products to potential customers and close sales.
• The direct sales representative’s responsibilities include researching competing products, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans.
• You should also be able to answer customers’ questions regarding product pricing, availability, features, and benefits.

Responsibilities

• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.

Expected salary:

Location: Ibadan, Oyo State

Job date: Sun, 24 Dec 2023 08:18:07 GMT

Apply for the job now!

The post Direct Sales Agent Job at Hec Recruit appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: General Information

Press space or enter keys to toggle section visibility

Country/Region

United Kingdom

Province/City

London

Location

Rosewood London

Department

Others

Job Type

Full-time Permanent

Job Description

Press space or enter keys to toggle section visibility

Role

We are currently looking for a Food & Beverage Reservations Agent to join our team of associates at Rosewood London. Our Food & Beverage Reservations Agents are appointed to respond to all reservation requests for our restaurants and bar with the aim of converting each request into a confirmed booking. This office based role offers a schedule of 40 hours spread over 5 working days and plays and integral part in creating memorable guest experiences.

Key expectations of this role are

• Possessing a thorough knowledge of the hotel’s Food & Beverage offering including concepts and its offers from a product perspective.
• Effectively communicating and prioritising your tasks in an engaging, refined and intuitive manner.
• Responding to all guest enquiries in an engaging manner whilst using Rosewood standards with the aim of converting every enquiry into a booking by delivering efficient and intuitive guest service.

Profile

• Paying exceptional attention to detail by not comprising on quality standards.
• The ability to work in a team and build relationships with the others.
• Being organised and proactive in managing your tasks.
• Good communications skills in order to handle guests’ requests.
• Having good knowledge of the Open Table table management system.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.

Benefits

• 28 days paid holidays per annum including Bank Holidays
• Company pension scheme and life assurance
• 12 complimentary room nights and F&B discount worldwide
• Career development opportunities
• Free meals on duty
• Season ticket loan

About Us

Press space or enter keys to toggle section visibility

Rosewood London is housed in an Edwardian Belle Époque building that offers some of London’s finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Expected salary:

Location: London

Job date: Sat, 23 Dec 2023 08:28:44 GMT

Apply for the job now!

The post F&B Reservations Agent appeared first on World News: Entertainment, lifestyle, Health, Technology.

Job description: Description & Requirements

Please note this role requires candidates to be fluent in French, both written and verbal.

OPEN TO REMOTE CANDIDATES CURRENTLY BASED IN THE UK.

Who we are

The Guest Education Centre is lululemon’s contact centre and we operate as a remote team located across Europe. The GEC Educator is our primary guest facing role, whose goal is to provide solutions to all guest inquiries. We do this by servicing guests across Europe through phone, email, live chat, social media and virtual shopping. As members of our GEC team, our Educators are empowered to find resolutions for our guests and support them through the entirety of their lululemon experience.

We are currently hiring for contracted positions. The GEC Educator role is a remote, work from home position that allows you to work independently while problem solving resolutions through authentic connection. At lululemon, we’re committed to enabling our employees to maximize their potential in every aspect of their lives. As a GEC Educator, you will work closely with your Team Lead to master Guest Experience and drive your continued growth and development at lululemon.

The role:

As a GEC Educator, you will:

· Deliver world-class guest experience through all GEC channels (phone, live-chat, and email).

· Resolve guest concerns and inquiries through connection and empathy.

· Be responsible for achieving quality guest interactions, adherence to schedule, and efficiency targets.

· Be responsible for maintaining a high level of knowledge on lululemon policies, procedures, and product education.

· Multi-task and efficiently navigate through several programs, by placing orders, setting up returns, communicating programs, and troubleshooting to support our growing ecommerce business.

· Participate in ongoing development, career pathway and performance conversations to develop skills that support with job performance.

· Actively contribute to an inclusive work environment through our Inclusion, Diversity, Equity, & Action (IDEA) initiatives and priorities.

Qualifications:

· Fluent in French, written and verbal

· Minimum 1 year of customer service experience required.

· Contact centre experience considered an asset.

· A commitment to completing 2.5 weeks full-time training and adaptability to learning new applications and systems.

· Exceptional customer service skills including excellent verbal and written English communication.

· Ability to authentically connect with guests and resolve guest inquiries over the phone.

· Ability to prioritize and time manage; you can navigate multiple guest conversations at once over live chat.

· Intermediate to advanced computer skills; this includes proficiency in Microsoft Office, an ability to type 50 wpm, and strong experience navigating the internet.

· Responsible and dependable, you have a great work ethic, work well independently, and meet availability requirements.

· Ability to work on a computer for up to 8 hours/day.

Schedule (Candidacy is dependent on ability to meet availability requirements):

· Shift times range from 7am to 5pm GMT on weekdays and 9am – 5pm BST on weekends

· Full-time is fully available during operating hours

Hours expectations for United Kingdom:

· Full Time is 40 hours per week.

Work from home requirements:

· A quiet, distraction-free, home office with a door you can shut.

· Access to a strong, reliable internet network

· Disciplined work ethic -a self-starter with the ability to work independently in a fast-paced environment.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary:

Location: United Kingdom

Job date: Sat, 16 Dec 2023 05:15:41 GMT

Apply for the job now!

The post French Speaking Customer Service Agent (Remote) | GEC Educator (United Kingdom) (Contract) appeared first on World News: Entertainment, lifestyle, Health, Technology.