Job title: Medical Receptionist
Company: Clearpoint Health Network
Job description: Description :
Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Clearpoint Health Network offers a competitive total compensation package and an attractive work schedule.
Clearpoint Health Network Inc is recruiting for a Medical Receptionist – Casual for its centres in Calgary. This position will need you to be available in all centres as when scheduled.
Location of Centres:
Canadian Surgery Solutions #300A – 1402 8th Ave. NW
Calgary, Alberta T2N 1B9
Riverview Surgical Centre 3125 Bowwood Drive NW
Calgary, AB T3B 2E7
Rockyview Surgical Centre 120 – 1016 68 Avenue SW
Calgary, AB T2V 4J2
Who you are :
As a Medical Receptionist, you would arrange patient appointments, answer phone calls and manage the administrative requirements. You serve as a liaison between patients and medical staff throughout the entire process.
You are a well organized, very efficient, and resourceful individual who can work independently with minimal supervision.
Your time management skills are impeccable and do not falter during high-stress situations.
Job Purpose:
You will help facilitate day to day logistics for surgeons including liaising with clinicians and the surgical facility to facilitate an efficient patient experience.
Key Responsibilities:
- Identifies and resolves client concerns with urgency and good judgment to provide continuity of care including fulfilling any requests received from clients.
- Maintains privileged and highly confidential information involving client care.
- Conducts quarterly reviews pertaining to client processes, existing client files
- Acts as a custodian of client standard forms and records – maintaining an effective document management procedure.
- Prepares reports and documents
- Actively participates in all required meetings by summarizing key learnings and identifying trends pertinent to patient care and outcomes.
- Play a critical role in the Administration team
- Answering and directing incoming calls in a courteous and professional manner.
- Booking follow up appointments as required.
- Sorting incoming faxes and distributing to the correct recipient.
- Communicating messages to appropriate parties in a timely manner.
- Performing other related administrative tasks as required.
- Assisting other staff members when requested.
Skills & Qualification:
- Experience in working with robust CRMs and/or electronic medical records (EMRs)
- High attention to detail and high level of accuracy
- Strong organization skills and ability to handle multiple demands by prioritizing effectively and respecting deadlines
- Must be well organized and be able to multi-task while working under minimal supervision.
- Excellent aptitude for interpersonal relations combined with an ability to interact with all levels of management and peers in a professional and efficient manner
- Excellent communication and customer service skills required.
- 2-3 yrs previous experience in a medical facility would be preferred.
- Completion of Grade 12 or equivalent.
- Proficient in advanced MS Office software and customer service-related technology platforms
Accommodation is available upon request for candidates taking part in all aspects of the selection process.
Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.
Expected salary:
Location: Calgary, AB
Job date: Sun, 12 Nov 2023 06:59:50 GMT
