Job title: Hospitality Manager – Woodbridge
Company: Purosearch
Job description: Hospitality Manager in Care Homes
Woodbridge – Commutable from Ipswich, Saxmundham, Rendlesham, Felixstowe etc
Salary: Totally Negotiable – £35,000
· Lovely rural setting
· Great reputation in local area
· One of the top care providers in the UK
We are seeking an experienced Hospitality Manager with a proven track record of success in the hotel / hospitality industry. The ideal candidate will have excellent people management skills, exceptional communication skills, and be able to ensure an outstanding resident experience. The successful candidate will oversee all aspects of hospitality operations, including food service, activities programming, housekeeping, and maintenance.
Duties include:
· Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
· Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
· Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
· Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
· Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
· Ensure we maintain and manage best first impression experience
· Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
· Ensure that all maintenance issues are addressed promptly, and the facility is kept in good repair
· Monitor and manage the budget for the hospitality function, ensuring that all costs are kept within budget and that revenue targets are met or exceeded
· Develop and maintain strong relationships with key stakeholders, including residents, families and staff, to enable us to proactively market the home.
· Ensure that all staff are appropriately trained and have the necessary tools and resources to perform their duties effectively and efficiently
Hospitality Manager Requirements:
· Minimum of 3 years of experience in a similar role in the hotel or hospitality industry
· Knowledge of relevant regulations, laws, and policies, including health and safety and employment legislation.
· Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
· Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
If you are interested in applying for this position, please forward an up to date copy of your CV to j.shields@purosearch .com or contact James Shields at Purosearch on 01614411441.
Expected salary: £35000 per year
Location: Woodbridge, Suffolk
Job date: Sat, 02 Dec 2023 00:38:11 GMT