<p><b>Job title&colon;<&sol;b> Customer Service Officer Job at PWAN Advantage Resources Limited<br &sol;>&NewLine;<br &sol;><b>Company&colon;<&sol;b> <&sol;p>&NewLine;<p><b>Job description<&sol;b>&colon; PWAN Advantage Resources Limited is a Real Estate Marketing and Development Company&semi; providing our clients with the best affordable real estate options &lpar;both commercial and residential properties&rpar; in Africa&period; Our story is beyond what we do but about what drives us as a company&period; That drive is our vision to make home ownership dream a reality for as many people as possible and our mission to discover affordable lands in fast developing areas&semi; purchase them in bulk and make them available to clients&period;<&sol;p>&NewLine;<p> We are recruiting to fill the position below&colon;<&sol;p>&NewLine;<p> Job Position&colon; Customer Service Officer<&sol;p>&NewLine;<p> Job Location&colon; Awoyaya &&num;8211&semi; Ibeju Lekki&comma; Lagos<br &sol;>&NewLine; <br &sol;> Employment Type&colon; Full-time<&sol;p>&NewLine;<p> <b>Responsibilities<&sol;b> <&sol;p>&NewLine;<ul>&NewLine;<li>Manage incoming phone calls&period;<&sol;li>&NewLine;<li>Identify and assess customers’ needs to achieve satisfaction&period;<&sol;li>&NewLine;<li>Keep records of customer interactions&comma; process customer accounts&comma; and file documents&period;<&sol;li>&NewLine;<li>Follow communication procedures&comma; guidelines and policies&period;<&sol;li>&NewLine;<li>Provide accurate&comma; valid&comma; and complete information by using the right methods&sol;tools&period;<&sol;li>&NewLine;<li>Handle customer complaints&comma; provide appropriate solutions and alternatives within the time limits&semi; follow up to ensure resolution&period;<&sol;li>&NewLine;<li>Take the extra mile to engage customers&period;<&sol;li>&NewLine;<&sol;ul>&NewLine;<p> <b>Qualifications<&sol;b> <&sol;p>&NewLine;<ul>&NewLine;<li>Candidates should possess a Bachelor&&num;8217&semi;s Degree with 1 &&num;8211&semi; 4 years of work experience&period;<&sol;li>&NewLine;<li>Proven customer support experience or experience as a Client Service Representative&period;<&sol;li>&NewLine;<li>Excellent communication and presentation skills&period;<&sol;li>&NewLine;<li>Ability to multi-task&comma; prioritize&comma; and manage time effectively&period;<&sol;li>&NewLine;<li>Strong phone contact handling skills and active listening&period;<&sol;li>&NewLine;<li>Customer orientation and ability to adapt&sol;respond to different types of characters&period;<&sol;li>&NewLine;<li>Smart&comma; young and beautiful&period;<&sol;li>&NewLine;<&sol;ul>&NewLine;<p> <b>Salary<&sol;b><br &sol;>&NewLine; <br &sol;> N100&comma;000 &&num;8211&semi; N150&comma;000 Monthly&period;<&sol;p>&NewLine;<p> <b>Method of Application<&sol;b><br &sol;>&NewLine; <br &sol;> Interested and qualified candidates should send their CV &amp&semi; Cover Letter to&colon;<br &sol;>&NewLine;<br &sol;><b>Expected salary<&sol;b>&colon; 100000 &&num;8211&semi; 150000 per month<br &sol;>&NewLine;<br &sol;><b>Location<&sol;b>&colon; Ibeju-Lekki&comma; Lagos State<br &sol;>&NewLine;<br &sol;><b>Job date<&sol;b>&colon; Fri&comma; 17 Nov 2023 06&colon;16&colon;40 GMT<&sol;p>&NewLine;<p><a href&equals;"https&colon;&sol;&sol;jobviewtrack&period;com&sol;en-ng&sol;job-4e49416e58171b014a1152433b041c110c43114826154c425e485f662c1b54004f0e0d134e34005202010a162868485e590b020b55546f050e080d021722270d1b054348580d62020907441152612707080e064506695a401318081a&sol;c9cf5e46989c7e67036382181e633993&period;html&quest;affid&equals;d54dda8fa2db24c8445c282b3d357966"><b>Apply for the job now&excl;<&sol;b><&sol;a><&sol;p>&NewLine;

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