<p><b>Job title:</b> Customer Service Officer Job at PWAN Advantage Resources Limited<br />
<br /><b>Company:</b> </p>
<p><b>Job description</b>: PWAN Advantage Resources Limited is a Real Estate Marketing and Development Company; providing our clients with the best affordable real estate options (both commercial and residential properties) in Africa. Our story is beyond what we do but about what drives us as a company. That drive is our vision to make home ownership dream a reality for as many people as possible and our mission to discover affordable lands in fast developing areas; purchase them in bulk and make them available to clients.</p>
<p> We are recruiting to fill the position below:</p>
<p> Job Position: Customer Service Officer</p>
<p> Job Location: Awoyaya &#8211; Ibeju Lekki, Lagos<br />
 <br /> Employment Type: Full-time</p>
<p> <b>Responsibilities</b> </p>
<ul>
<li>Manage incoming phone calls.</li>
<li>Identify and assess customers’ needs to achieve satisfaction.</li>
<li>Keep records of customer interactions, process customer accounts, and file documents.</li>
<li>Follow communication procedures, guidelines and policies.</li>
<li>Provide accurate, valid, and complete information by using the right methods/tools.</li>
<li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li>
<li>Take the extra mile to engage customers.</li>
</ul>
<p> <b>Qualifications</b> </p>
<ul>
<li>Candidates should possess a Bachelor&#8217;s Degree with 1 &#8211; 4 years of work experience.</li>
<li>Proven customer support experience or experience as a Client Service Representative.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to multi-task, prioritize, and manage time effectively.</li>
<li>Strong phone contact handling skills and active listening.</li>
<li>Customer orientation and ability to adapt/respond to different types of characters.</li>
<li>Smart, young and beautiful.</li>
</ul>
<p> <b>Salary</b><br />
 <br /> N100,000 &#8211; N150,000 Monthly.</p>
<p> <b>Method of Application</b><br />
 <br /> Interested and qualified candidates should send their CV &; Cover Letter to:<br />
<br /><b>Expected salary</b>: 100000 &#8211; 150000 per month<br />
<br /><b>Location</b>: Ibeju-Lekki, Lagos State<br />
<br /><b>Job date</b>: Fri, 17 Nov 2023 06:16:40 GMT</p>
<p><a href="https://jobviewtrack.com/en-ng/job-4e49416e58171b014a1152433b041c110c43114826154c425e485f662c1b54004f0e0d134e34005202010a162868485e590b020b55546f050e080d021722270d1b054348580d62020907441152612707080e064506695a401318081a/c9cf5e46989c7e67036382181e633993.html?affid=d54dda8fa2db24c8445c282b3d357966"><b>Apply for the job now!</b></a></p>