Job title: Associate (Sr Business Analyst), Product Transformation, GTB
Company: TD Bank
Job description: Company Overview
Our Values
At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars – physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Department Overview
TD Securities (“TDS”) provides a wide range of capital market products and services to corporate, government, and financial institution (“FI”) clients through Global Transaction Banking (“GTB”), Corporate and Investment Banking (“CIB”), and Global Markets (“GM”). The firm works with clients around the world, focusing selectively and strategically on key global financial centers: Toronto, Montreal, Calgary, Vancouver, New York, London, Singapore, and Tokyo.
GTB is a key growth business within TDS that provides the opportunity to make an impact with top tier organizations. We offer innovative solutions and treasury advisory services on large and complex liquidity, payments, and trade finance needs. The business constantly changes with macroeconomic conditions, unprecedented levels of innovation, interest rate environments, and foreign exchange movements. As a result, all GTB business lines continue to evolve to provide optimum trade finance, liquidity, and payment solutions to clients.
GTB is comprised of four business lines: Global Trade Finance (“GTF”), Corporate Cash Management (“CCM”), Financial Institutions (“FI”), and Export and Agency Finance (“EAF”).
Job Requirements
- Undergraduate degree and 5+ years of relevant work experience
- Strong knowledge and experience in using Waterfall and Agile product methodologies (i.e. User Journeys, User Stories, Backlog grooming, KPIs, etc.) and tools (i.e. Jira and Confluence) to implement large scale change
- Exceptional communication skills (written and verbal), including ability to formulate impactful methods of communication
- Results oriented with ability to manage and solve problems in ambiguous or unclear situations
- Highly detailed with a sense of responsibility
- Proactive, positive attitude, and desire to learn
- Deep passion to create and lead meaningful change
Additional Information
- Experience in the following is considered an asset:
- Transaction banking, wholesale banking, financial technology, treasury, or payments
- Product and/or project management
- Understanding of modern technical and architectural principles (e.g. Cloud, APIs, microservices)
- Understanding the end-to-end flow of the client, bank, and customer value chain
- IIBA® Agile Analysis Certification (AAC) or other relevant Agile BA certification
- CSPO® Certified Scrum Product Owner or other relevant Product certification
Hours
37.5
Job Details
TDS has embarked on a multi-year digital transformation and expansion of GTB’s product suite to position the transaction bank as a leading North American multi-currency treasury provider, enabling significant business growth across the TDS franchise. Accordingly, the need for a strong and efficient delivery of a large-scale project to deliver on this objective is required.
The GTB Product Transformation team is responsible for owning and developing upon GTB’s product and service capabilities and roadmap for expansion across the entire product delivery lifecycle, championing the business and client as subject matter experts.
Reporting to the Vice President (Lead Product Manager), the successful candidate will be responsible for key business analysis activities to deliver on various product roadmaps critical to GTB’s strategic goals.
The successful candidate will:
- Champion the user journey of new product initiatives working collaboratively with stakeholders from the business, technology, operations, risk, governance & control
- Document user stories/requirements, business process flows, product materials, user guides, and training materials (for both clients and internal staff) as applicable
- Proactively identify and manage requirement risks, issues, assumptions, dependencies, and constraints
- Work with UX/UI delivery partners to design a differentiated user experience for GTB’s sophisticated client base, applying the principles of design thinking and user-centered design
- Develop and maintain product-line and channel reporting to track/monitor product and channel usage that drive key insights to help inform product development and identify opportunities; perform ad-hoc data analysis and create reporting as required to inform decision-making; support developing and monitoring product OKR’s and KPI’s
- Support quality assurance activities including development of test strategies and plans, and assessment and resolution of bugs/defects
- Develop an in-depth understanding of the GTB products and of client needs, competitive landscape, and trends in GTB industry to assist in identifying new opportunities
- Champion an intelligence culture that empowers the organization evaluate client needs, market trends, competitor movements, and determine TD’s actions & priorities
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Workplace Model
Hybrid
Inclusiveness
Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We’re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
Additional Information
#LI-Hybrid
Business Line
TD Securities
Job Category – Primary
Securities / Wholesale Banking
Job Category(s)
Securities / Wholesale Banking
Job Family
TDS Securities
Time Type
Full Time
Employment Type
Regular
Pay Details
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Careers Web Site Cities
Canada-Ontario-Toronto
Expected salary:
Location: Toronto, ON
Job date: Wed, 10 Jan 2024 08:06:32 GMT
