Job title: Academic Assistant
Company: British Academy of Jewellery
Job description: Summary of Position
Role Title: Academic Assistant
Salary: £23,000 – £25,000
Hours of Work: Full-Time
Contract Type: Permanent
Reporting to: Head of Academy and all course leads
Location: London
Purpose of Job
The Academic Assistant works closely with the Teaching and Learning team to continually enhance academic delivery and provides assistance to students throughout their educational journey. This includes responding to a range of day-to-day queries to support the delivery of courses, assessments, meetings, events and staff development. Integral to the role is effective communication with staff, students, and external stakeholders as well as planning, administration, supporting academic staff to follow procedures and developing internal processes. The post-holder has a willingness to work flexibly and a positive ‘can-do’ attitude, imaginatively and proactively to meet challenges and achieve results.
Key Areas of Responsibility
- Work with the Head of Academy (FE) and Jewellery Diploma Coordinator to coordinate and plan all academic provisions within the Academy.
- To lead on the organisation and facilitation of outward facing activities and their successful delivery, including (but not limited to):
- Induction days
- Exhibitions (including work in progress and final exhibitions).
- Short course management.
- Organisation of the submission of student and course work for external competitions and exhibitions.
- BAJ Lecture Series, presentations and other public events.
- Assist with the organisation and logistics for meetings, events and trips for academic staff.
- Support academic staff with the Jewellery Diploma Coordinator to maintain and update course resources via the Virtual Learning Environment (Canvas).
- Support and attend academic meetings as requested by the Jewellery Diploma Coordinator, including preparing agendas, taking minutes and ensuring action points are followed up.
- Provide administrative support for initiatives lead by the Jewellery Diploma Coordinator.
- Work effectively to support the teaching and learning environment, including proactive, efficient and collaborative liaison with academic staff and students.
- Accurate record keeping in all areas of work.
- Support the Head of Academy (FE) and Jewellery Diploma Programmes Lead with budget management of day-to-day provisions and one-off projects.
- Liaise, coordinate and communicate between internal departments and external stakeholders as necessary.
- Help coordinate and facilitate a variety of educational and/or industry networking activities including student events, lecture series and collaborative projects.
- To act as a liaison between tutors, Jewellery Diploma Coordinator and the Head of Academy regarding day to day issues around delivery and assessment.
- Work with the Head of Academy (FE) and Jewellery Diplomas Coordinator to create and manage the departmental timetable for academic provisions.
- Promote equality and diversity, health and safety, safeguarding, quality and an outstanding student experience.
- Provide support to the Head of Academy (FE)/Jewellery Diploma Coordinator in carrying out administrative tasks i.e. surveys, focus groups, feedback sessions etc.
- To engage with both internal and external stakeholders and provide support as advised by the Head of Academy (FE).
- Organise and oversee cover for tutors taking absence or holidays.
- Oversee the management of freelance staff delivering on jewellery programmes.
- Work with the Head of Academy (FE)/Jewellery Diploma Coordinator to create and manage the departmental timetable for the BAJ Technical Diploma, including the managing of room bookings and liaison with all staff (including freelance tutors) in the implementation of the timetable.
- Coordinate and manage tutor requests/queries (including, but not limited to: absence management, work-related issues); escalating complex issues to the Head of the Academy (FE).
- In liaison with the Head of the Academy (FE)/Jewellery Diploma Coordinator, organise team meetings, including setting the agenda and organising the recording of minutes.
- Maintain accurate student records using the MS Office suite, and the CRM system (PICSWeb)
- Create and issue student status letters as required and administer the student Oyster-card application process, support students with SLC applications and Council Tax discounts.
- Undertake a range of clerical tasks including photocopying, scanning, filing and data entry.
Person Specification
Education / qualification and training
- Educated to Degree level.
Experience
- Demonstrable experience working in an administrative role for an educational institution.
- Able to coordinate and support formal meetings i.e. logistics, agendas and minutes.
- Excellent customer service skills.
- Experience developing new systems for working and processes.
- Well organised, analytical and confident managing variable workloads.
- Able to present and communicate information, verbally and in writing, in a clear and concise manner, with excellent attention to detail.
- Excellent interpersonal skills with proven ability to work collaboratively.
- Able to use common sense and initiative to handle change, find pragmatic solutions, seek improvements, and adapt.
- Able to multi-task, identify priorities and work in a fast-paced environment.
- Working knowledge of Microsoft Office, with a willingness to learn and use new systems.
Company Benefits
In addition to a competitive salary, you will also receive:
- Holidays allowance of 33 days (including Bank holidays)
- Company pension scheme
Disclosure and Barring Service Clearance (DBS check)
Our Academy is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share this commitment.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional cautions
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).
A criminal record will only be taken into account where the conviction is relevant to the position being applied for, and will not necessarily block candidates from employment. Any decision will depend on the precise nature of the work and the circumstances and background to the offence.
Equal Opportunities
British Academy of Jewellery is an Equal Opportunity Employer, committed to diversity and inclusion. We have a working environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential. The Academy has a diverse workforce that is representative at all job levels.
Expected salary: £23000 – 25000 per year
Location: London
Job date: Mon, 02 Oct 2023 22:29:55 GMT
